In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
Directorate of PCA (North), Islamabad (Pakistan Customs)
Admin Officer
24- Mauve area, Sector G-9/1 3rd Floor Custom House., Islamabad Capital Territory
+92-315-409-5155
ddo5226pcahq@gmail.com
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW10515
The Procuring Agency is: Directorate of PCA (North), Islamabad (Pakistan Customs)
Framework Agreement Title: Open Framework Agreement for the Repair of Furniture & Fixture
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: Directorate of PCA (North), Islamabad (Pakistan Customs)
The name of Framework Agreement is: Open Framework Agreement for the Repair of Furniture & Fixture
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Open Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 36 Months Address: 24- Mauve area, Sector G-9/1 3rd Floor Custom House., Islamabad Capital Territory
Commencement Date: Expired after the framework duration of 36 months from the award date.
Expiry Date:
Positions Without Lots :
Position
Delivery Schedule
Quantity
Repair of Furniture and Fixture
200/Qty
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date:
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through EPADS v2.0:
No
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Tuesday
Date: Tuesday, October 27, 2026
Time: 04:00 PM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Tuesday
Date: Tuesday, October 27, 2026
Time: 04:30 PM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Quality Based Selection (QBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
1. he contractor shall provide skilled carpenters, upholsterers, welders and other workers, along with the necessary tools and materials.
2. An itemized repair estimate shall be submitted for departmental approval before commencing work.
3. Materials and replacement fittings shall be new, durable and suitable for the intended use. Samples shall be submitted for approval where required.
4. Repairs shall match the existing design, dimensions, colour and finish, unless otherwise approved by the Department.
5. Repaired items shall be stable, properly aligned and safe for use, with smooth surfaces and no sharp edges or exposed fasteners.
6. Work shall be completed within the period specified in the relevant work order.
7. Furniture and fixtures shall not be removed from departmental premises without written authorization and acknowledgment of receipt.
8. The contractor shall protect surrounding property during the work and remove debris upon completion.
9. Warranty terms for workmanship and replacement materials shall be clearly stated. Defects covered by the warranty shall be rectified without additional cost.
10. Completed work shall be subject to inspection and satisfactory acceptance by the Department.
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| The interested Outlets must have 5-years’ experience in relevant field. | Yes |
| Outlets must have capabilities of all types of Office Furniture & Fixtures. | No |
| Outlets must have capabilities of timely repair of Office Furniture & Fixtures. | No |
| All payments (s) will be made through AGPR Cheques/MPGs. | No |
| The interested parties must have sound financial positions, proof may be provided. | Yes |
| Non-black listing certificate on affidavit may be attached with bidding documents. | Yes |
| Outlets must have General Sales Tax Registration, National Tax Number and is on active taxpayer list (ATL) of FBR, valid documents may be attached. | Yes |
| The Vendors/Firms applying for Pre-Qualification will submit Quotations on demand as and when the repair of furniture & I.T equipment’s is required. | No |
| The Directorate of Post Clearance Audit & Internal Audit (North), Islamabad reserves the right to adopt/reject wholly or partially any proposal or cancel the pre-qualification process altogether at any stage under PPRA Rules. | No |
| Only Islamabad/Rawalpindi based Outlets are eligible to submit their proposals. | No |
| Application must be accompanied by Call Deposit Receipt of Rs.30,000/- in favor of “DDO Directorate of PC&IA (North), Islamabad” | Yes |
| The Outlets on the panel will be bound to carry out the requisite work on immediate basis when Repair work is referred to it even in odd hours. | No |
| Outlets shall be liable to give warranty of each item repaired. If the same defect arises again during warranty period, the firms shall be responsible to repair it free of cost. | No |
| Confidentiality of all correspondences/matters will be ensured. | No |
Quality Based Selection (QBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Experience The interested firms may have One year experience in relevant field. The firm having experience shall be awarded 5 marks per year, maximum up to 5 years.
Experience beyond years will also yield maximum 25 marks. (Qualitative)(Doc Required) 5 years or more (25) 4 years (20) 3 years (15) 2 years (10) 1 year (5) | 25 | |
| Work Experience The firms should provide details of Federal provincial Government Ministries/ Divisions/ Department to whom, they have provided or providing services of same nature. (Qualitative)(Doc Required) | 20 | |
| Tools & Equipment The firms must have their own complete setup. i.e. parts availability and technical experience in Islamabad/ Rawalpindi to provide quality & timely service as per requirement in accordance with all application laws, rules and regulations. (Qualitative) | 20 | |
| Registration The firms must be registered with Sales Tax and income Tax Department (FBR). The firm must be GST/NTN registered and should be active Sales / income Taxpayer. (Qualitative)(Doc Required) | 10 | |
| Financial Soundness The interested parties must have sound financial position: proof may be provided for last one year in shape of income tax and Company back statement. (Qualitative)(Doc Required) | 15 | |
| Warranty & Replacement Undertaking of free replacement during warranty period. (Qualitative)(Doc Required) | 10 | |