In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
NTC (National Telecommunication corporation (NTC))
Director (Procurement)
Room No. 05, Ground Floor, NTC HQs, G-5/2, Islamabad
+92-300-500-5219
kashif.nawaz@ntc.org.pk
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW10719
The Procuring Agency is: NTC (National Telecommunication corporation (NTC))
Framework Agreement Title: Outsourcing of Human Resource for Provision of Various Administrative Services to NTC
Procurement Method: {PROCUREMENTMETHOD}
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: NTC (National Telecommunication corporation (NTC))
The name of Framework Agreement is: Outsourcing of Human Resource for Provision of Various Administrative Services to NTC
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Closed Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 12 Months Lot Title : BoQ Address: Room No. 05, Ground Floor, NTC HQs, G-5/2, Islamabad Address: Room No. 05, Ground Floor, NTC HQs, G-5/2, Islamabad Address: Room No. 05, Ground Floor, NTC HQs, G-5/2, Islamabad Address: Room No. 05, Ground Floor, NTC HQs, G-5/2, Islamabad
Commencement Date: Expired after the framework duration of 12 months from the award date.
Expiry Date:
Position
Delivery Schedule
Quantity
Catagory-I (Naib Qasid, Dispatch Rider, Gardener, Cook, Lift Operator or any other cadre defined by NTC)
Quantity: 49/person
49/person
Catagory-II (Mason, Electrician, Plumber, Driver, Junior Technician, JDNT, Boiler Operator, Chiller Operator, Generator Operator, Receptionist or any other cadre defined by NTC)
Quantity: 193/person
193/person
Catagory-III (Firefighter, Auto mechanic, Telecom Technician, Data Network Technicianor or any other cadre defined by NTC)
Quantity: 27/person
27/person
Catagory-IV (Engineering Supervisor, Junior Assistant, Building Overseer or any other cadre defined by NTC)
Quantity: 47/person
47/person
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date:
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through {SYSTEMSHORTTITLE}:
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Wednesday
Date: Wednesday, November 11, 2026
Time: 11:00 AM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Wednesday
Date: Wednesday, November 11, 2026
Time: 11:30 AM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Quality Based Selection (QBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
All Active Taxpayers shall be eligible to participate in the procurement process, unless expressly excluded or otherwise restricted under the Eligibility Criteria specified by the Procuring Agency.
| Bidder's Type | Required Registration |
|---|---|
|
Any |
FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| The firm must be registered with taxation departments of Pakistan as active taxpayers. | Yes |
| The firm must have relevant experience of at least three (03) years of providing similar services to Government / Reputable Private organizations in Pakistan. The bidder shall provide its contract /Purchase Order for verification of Experience. | Yes |
| The firm must provide undertaking on at-least PKR 200/- Judicial Paper that: a) The firm is not black listed from any government organization. b) The firm does not have any linkage with India and or Israel regarding ownership, Origination and sponsoring. | Yes |
Quality Based Selection (QBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Relevant Past Experience (Quantitative)(Doc Required) At least Three outsourcing Contract of similar Volume (30) At least Two outsourcing Contract of similar Volume (20) At least One outsourcing Contract of similar Volume (10) | 30 | |
| Personnel Capabilities (Quantitative)(Doc Required) ≥ 300 relevant outsource personnel currently provided (30) ≥ 200 relevant outsource personnel currently provided (20) ≥ 100 relevant outsource personnel currently provided (10) | 30 | |
| Average Annual Turnover for last 03 years (to be determined through audited reports (Quantitative)(Doc Required) ≥ PKR 500 Million (40) ≥ PKR 400 Million (30) ≥ PKR 300 Million (20) ≥ PKR 200 Million (10) | 40 | |