In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
National Insurance Company Limited (Ministry of Commerce)
Manager Procurement
Manager (HOD), Procurement
National Insurance Company Limited
3rd Floor, NICL Building, Abassi Shaheed Road,
Karachi, Pakistan
+92-343-771-1158
shahid.niazi@nicl.com.pk
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW11082
The Procuring Agency is: National Insurance Company Limited (Ministry of Commerce)
Framework Agreement Title: Hiring of Domestic and International Courier Services for NICL for the Period of One Year (NICL/Procurement/2026/40)
Procurement Method: {PROCUREMENTMETHOD}
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: National Insurance Company Limited (Ministry of Commerce)
The name of Framework Agreement is: Hiring of Domestic and International Courier Services for NICL for the Period of One Year (NICL/Procurement/2026/40)
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Closed Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 12 Months Address: Manager (HOD), Procurement National Insurance Company Limited 3rd Floor, NICL Building, Abassi Shaheed Road, Karachi, Pakistan
Commencement Date: Expired after the framework duration of 12 months from the award date.
Expiry Date:
Positions Without Lots :
Position
Delivery Schedule
Quantity
Hiring of Domestic and International Courier Services for NICL for the Period of One Year
1/job
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date:
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through {SYSTEMSHORTTITLE}:
No
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Monday
Date: Monday, November 30, 2026
Time: 10:30 AM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Monday
Date: Monday, November 30, 2026
Time: 11:00 AM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Least Cost Based Selection (LCBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
All Detail availble in SCOPE OF WORK
All Active Taxpayers shall be eligible to participate in the procurement process, unless expressly excluded or otherwise restricted under the Eligibility Criteria specified by the Procuring Agency.
| Bidder's Type | Required Registration |
|---|---|
|
Any |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| 1. Must be of any business type except individual/individual consultant on E-PADS. | No |
| 2. Must not be in Active Blacklisted Firms on PPRA website during evaluation by NICL. | No |
| 3. Must be an Active Taxpayer for Income Tax and Sales Tax during evaluation by NICL (Attach NTN/Tax Certificate issued by FBR/Provincial Tax Authority such as SRB). | Yes |
| 4. Must have head office in Karachi or Lahore or Islamabad/Rawalpindi (Attach ownership documents/tenancy agreement with last paid utility bill clearly mentioning name of company) | Yes |
| 5. Must have provided similar services to at least 3 clients in Pakistan in the past 3 years (Attach appointment letter/purchase order/last contract signed with clients as proof) | Yes |
| 6. Minimum 5 years of continuous courier operations covering domestic and international shipments (Attach letter of incorporation/registration document/NTN with issuance date) | Yes |
| 7. Must be able to provide daily pickup and delivery at all NICL locations, including Karachi, Lahore, Islamabad, Faisalabad, Hyderabad, Quetta, Peshawar and Muzaffarabad (AJK), through own offices and/or contracted associates. (Attach Undertaking on Company Letter Head mentioning city-wise list of service canters/hubs with address and contact, and copies of associate agreements, if any | Yes |
| 8. Must be able to deliver to major international destinations (Asia, Europe, North America, Middle East) through its own network or a formal agreement with an international express carrier, including customs documentation support (Attach Undertaking on Company Letter Head mentioning network/destination list or copy of valid partner (Agreement) | Yes |
| 9. Average annual turnover of at least PKR 5 million over the last 3 years (Attach audited financial statements for the last 3 years showing revenue/tax returns showing for past 4 years showing revenue) | Yes |
| 10. Must provide an online booking/tracking portal with consignment-wise status and electronic proof of delivery (e-POD), and periodic MIS reports. (Attach portal screenshots or live demonstration link; sample MIS report) | Yes |
| 11. Must have written procedures for secure handling, chain of custody, confidentiality of documents, and handling of lost/damaged consignments, and must accept liability for loss/damage up to declared value with claims settled within 30 days. (Attach SOP/policy document) | Yes |
Least Cost Based Selection (LCBS)