In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
Digital Communication Department (Digital Communication Department (DCD))
Assistant Director
2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory
+92-332-542-2329
admin-dcd@moib.gov.pk
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW9628
The Procuring Agency is: Digital Communication Department (Digital Communication Department (DCD))
Framework Agreement Title: Pre-qualification of Authorized service providers/workshops/firms/contractors
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: Digital Communication Department (Digital Communication Department (DCD))
The name of Framework Agreement is: Pre-qualification of Authorized service providers/workshops/firms/contractors
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Open Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 24 Months
Commencement Date: Tuesday, October 13, 2026
Expiry Date: Expired after the framework duration of 24 months from the award date.
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date: Wednesday, September 23, 2026
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through EPADS v2.0:
No
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Thursday
Date: Thursday, September 24, 2026
Time: 12:00 AM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Thursday
Date: Thursday, September 24, 2026
Time: 02:00 PM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Quality Based Selection (QBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
Lot Title : INSTALLATION OF SOFTWARE, TROUBLESHOOTING, LICENSE RENEW AND CREDIT RENEWAL
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Supply and Installation | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Troubleshooting, Technical Support & Maintenance | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| License Renewal and Credits Renewal | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
Lot Title : REPAIR MAINTENANCE OF OFFICIAL VEHICLES AND EMERGENCY BREAKDOWN SERVICES (WITHIN CITY LIMITS)
| Position | Delivery Schedule | Quantity |
|---|---|---|
| REPAIR MAINTENANCE OF OFFICIAL VEHICLES AND EMERGENCY BREAKDOWN SERVICES (Mechanical work) | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| REPAIR MAINTENANCE OF OFFICIAL VEHICLES AND EMERGENCY BREAKDOWN SERVICES (Electrical work)) | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
Lot Title : REPAIR MAINTENANCE OF OFFICE FURNITURE, OFFICE MACHINERY & EQUIPMENT AND IT EQUIPMENT, RENOVATION AND MODIFICATION OF OFFICE FACILITY
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Repair and Maintenance of Office Furniture: Includes Executive Tables, Computer Tables, Revolving Chairs, Sofa Sets, Coat Hangers, Visitor Chairs, Cupboards, Almirah and other related repair services | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Repair and Maintenance of Office Machinery | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Repair and Maintenance of IT Equipment | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Office Infrastructure | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Repair of Computer Hardware | Address: 2nd Floor, Pak China Friendship Centre, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1 |
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) Company (Holding Company) Company (Limited by Guarantee) State Owned Enterprise (Private Limited) State Owned Enterprise (Public Limited) |
FBR (NTN) FBR (GSTN) SECP |
Quality Based Selection (QBS)
| Technical Marks | 50 | |
|---|---|---|
| Passing Marks | 30 | |
| Technical Evaluation Criteria | ||
| RELEVANT PROFESSIONAL EXPERIENCE (GOVT. AND PRIVATE BOTH) (Quantitative)(Doc Required) More than equal to 5 years (10) More than equal to 3 years (8) More than equal to 2 years (6) More than equal to 1 years (4) | 10 | |
| OFFICES/WORKSTATIONS ETC IN ISLAMABAD/ RAWALPINDI (Quantitative)(Doc Required) Two (02) offices and stations in Islamabad & Rawalpindi (10) One (01) offices and stations in Islamabad & Rawalpindi (5) | 10 | |
| HUMAN RESOURCE (TECHNICAL/NON-TECHNICAL) (Quantitative)(Doc Required) Less than equal to 20 persons (10) Less than equal to 15 persons (8) Less than equal to 10 persons (5) Less than equal to 8 persons (3) | 10 | |
| OVERALL FINANCIAL STATUS (Quantitative)(Doc Required) More than equal to 3 million (10) More than equal to 2 million (8) More than equal to 1 million (5) More than equal to 0.5 million (2) | 10 | |
| PAST PERFORMANCE OR CLIENT SATISFACTION LETTER (IN GOVT. ORGANIZATION) (Quantitative)(Doc Required) More than equal to 2 years (10) More than equal to 1 years (5) | 10 | |
|
LOT SPECIFIC MINIMUM REQUIREMENTS |
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|
1. |
LOT-I (REPAIR MAINTENANCE OF OFFICE FURNITURE, OFFICE MACHINERY & EQUIPMENT AND IT EQUIPMENT, RENOVATION AND MODIFICATION OF OFFICE FACILITY)
 |
|
2. |
LOT-II (INSTALLATION OF SOFTWARE, TROUBLESHOOTING, LICENSE RENEW AND CREDIT RENEWAL)
 |
|
3. |
LOT-III REPAIR MAINTENANCE OF OFFICIAL VEHICLES AND EMERGENCY BREAKDOWN SERVICES (WITHIN CITY LIMITS)
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