In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
NDMA (National Disaster Management Authority (NDMA))
Director
Near ITP Office, Main Murree Road, Islamabad Capital Territory
+92-333-921-6192
latifndma@gmail.com
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW9721
The Procuring Agency is: NDMA (National Disaster Management Authority (NDMA))
Framework Agreement Title: Hiring of Customs Clearing Agent Services
Procurement Method: {PROCUREMENTMETHOD}
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: NDMA (National Disaster Management Authority (NDMA))
The name of Framework Agreement is: Hiring of Customs Clearing Agent Services
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Closed Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 12 Months
Commencement Date: Friday, October 16, 2026
Expiry Date: Expired after the framework duration of 12 months from the award date.
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date: Thursday, September 24, 2026
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through {SYSTEMSHORTTITLE}:
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Wednesday
Date: Wednesday, October 7, 2026
Time: 11:00 AM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Wednesday
Date: Wednesday, October 7, 2026
Time: 11:30 AM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Quality and Cost Based Selection (QCBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
Positions Without Lots :
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Hiring of Customs Clearing Agent Services | Address: Near ITP Office, Main Murree Road, Islamabad Capital Territory Schedule: on need basis Quantity: 1/Qty |
1/Qty |
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Partnership Firm Company (Private Limited) Company (Public Limited) Company (Holding Company) Company (Limited by Guarantee) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| Legally registered company/entity in Pakistan | Yes |
| Valid Customs Clearing Agent License/authorization issued by Pakistan Customs/FBR | Yes |
| Minimum 05 yearsโ relevant customs clearance | Yes |
| Operational capability at Karachi, Lahore, Quetta Islamabad/Rawalpindi and Peshawar | Yes |
| Valid NTN | Yes |
| Valid Sales Tax Registration | Yes |
| Not blacklisted/debarred by any Federal/Provincial Government department, autonomous body or public-sector organization | Yes |
| Annual Average Turnover Certificate for the last 3-years upto 500-million | Yes |
| PSW Registration | Yes |
Quality and Cost Based Selection (QCBS)
| Technical Marks | 60 | |
|---|---|---|
| Passing Marks | 42 | |
| Technical Evaluation Criteria | ||
| Valid Customs Clearing Agent License / authorization by Pakistan Customs / FBR (Quantitative)(Doc Required) More Than 10 Years (10) More Than 8 Years (5) More Than 5 Years (3) More Than 3 Years (2) | 10 | |
| Customs Clearance Experience (Proof to be attached) (Quantitative)(Doc Required) More than 15 Years (10) 10 up to 15 years (5) 07 up to 10 years (3) 05 to 07 years (2) | 10 | |
| Relevant Customs Clearance Assignments (Nationwide) (Quantitative)(Doc Required) More than 10 assignments up to 100 million (10) 8-10 assignments up to 80 million (5) 5-7 assignments up to 50 million (3) 3-4 assignments up to 30 million (2) | 10 | |
| Financial Capabilities (proof to be attached of last 03 years) i.e Financial statement or bank statement duly verified from quarter concerned (Quantitative)(Doc Required) Average Annual Turnover >= Rs.150 million (10) Average Annual Turnover >= Rs.100 million (5) Average Annual Turnover >= Rs.80 million (3) Average Annual Turnover >= Rs.50 million (2) | 10 | |
| Satisfactory Performance with Government /Public Sector Organizations (Proof to be attached) (Quantitative)(Doc Required) More than 05 (10) Up to 05 clients (5) Up to 03 clients (3) Up to 02 clients (2) | 10 | |
| Technical Evaluation Criteria | ||
| Valid Custom Clear Agent License / authorization by Pakistan Customs / FBR (Quantitative)(Doc Required) | 10 | |
NDMA intends to engage a qualified and experienced Customs Clearing Agent for customs clearance, port/airport clearance, cargo handling, transportation and allied logistics services for humanitarian assistance, emergency relief and other NDMA consignments. The Agent shall provide timely and reliable services at customs locations throughout Pakistan, including during emergencies, in compliance with applicable laws, rules and NDMA instructions.
Must be Submitted on Stamp Paper