In terms of Rule 48 of Public Procurement Rules, 2004, the Grievance Redressal Committee (GRC) has been notified for the subject procurement. The notification is available on the Procuring Agency's website and on PPRA's website.
National Heritage & Culture Divisionon (National Heritage and Culture Division)
Section Officer
04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory
+92-321-585-3053
sogeneral@heritage.pakistan.gov.pk
The following specific data for the Framework Agreement shall complement, supplement, or amend the provisions in the Instructions to Applicants/Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
FDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instructions to Applicants/Bidders
FDS Clause Number 1
ITB Number 1.1
Identification Number of the Framework Agreement: FFW10749
The Procuring Agency is: National Heritage & Culture Divisionon (National Heritage and Culture Division)
Framework Agreement Title: Framework for Repair/Maintenance of Furniture, Machinery, Hardware & I.T and Building
FDS Clause Number 2
ITB Number 2.1
The name of Procuring Agency is: National Heritage & Culture Divisionon (National Heritage and Culture Division)
The name of Framework Agreement is: Framework for Repair/Maintenance of Furniture, Machinery, Hardware & I.T and Building
FDS Clause Number 3
ITB Number 2.2
Participating / Authorized Procuring Agencies under this Framework Agreement:
FDS Clause Number 4
ITB Number 3.1
Framework Type: Open Framework Agreement
FDS Clause Number 5
ITB Number 4.1
Framework Duration: 18 Months Lot Title : A13101 — Machinery and Equipment Repair and Maintenance Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Lot Title : A13701 — Hardware Repair and Maintenance Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Lot Title : A13703 — I.T Equipment Repair and Maintenance Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Lot Title : A13370- Other-Repair and Maintenance of Building & Structures Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Lot Title : A13201- Furniture & Fixture Repair Maintenance Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory Address: 04th Floor. Kohsar Block, Pak Sectt. F-5/1, Islamabad Capital Territory
Commencement Date: Expired after the framework duration of 18 months from the award date.
Expiry Date:
Job
Delivery Schedule
Quantity
Repair and Maintenance of Air Conditioner Repair and Maintenance
Quantity: 1/job
1
Repair and Maintenance of Fridge /Refrigerator
Quantity: 1/job
1
Repair and maintenance of Microwave oven
Quantity: 1/job
1
Repair and maintenance of Photocopier Machines (Cannon 4525i, Konica Minolta BIzhub 450i, RICOH MP201SPF)
Quantity: 1/job
1
Repair and Maintenance of Water Dispenser
Quantity: 1/job
1
Repair and Maintenance of Hand Dryer /Blower
Quantity: 1/job
1
Repair and Maintenance of Vacuum Cleaner
Quantity: 1/job
1
Rrepair and Maintenace of Fans (Bracket, Pedestal, Ceiling)
Quantity: 1/job
1
Repair and Maintenance of Electric Heater
Quantity: 1/job
1
Repair and Mainteance of Electric Geyser
Quantity: 1/job
1
Repair and Maintenance of Insect Killer
Quantity: 1/job
1
Repair and Maintenance of all other machinery equipment's etc
Quantity: 1/job
1
Repair and Maintenance of LED TV, TV, Paper Thresuer
Quantity: 1/job
1
Job
Delivery Schedule
Quantity
Repair/Maintenance of all type of Printers
Quantity: 1/job
1
Repair/Maintenance of all type of Scanners
Quantity: 1/job
1
Desktop Computer Repair and Maintenance
Quantity: 1/job
1
Laptop Repair and Maintenance
Quantity: 1/job
1
Job
Delivery Schedule
Quantity
Repair/Maintenance of Multimedia Projector
Quantity: 1/job
1
Repair/Maintenance of Committee Room Camera
Quantity: 1/job
1
Repair/Maintenance of Committee Room Mikes, Speakers etc
Quantity: 1/job
1
Repair/Maintenance of CCTV Cameras , DVR
Quantity: 1/job
1
Repair/Maintenance of Bio Metric Devices
Quantity: 1/job
1
Repair/Maintenance of Server Room devices
Quantity: 1/job
1
Repair/Maintenance of Telephone Exchange
Quantity: 1/job
1
Job
Delivery Schedule
Quantity
Repair/Maintenance of Building and Structures
Quantity: 1/job
1
Repair/Maintenance of Other Buildings
Quantity: 1/job
1
Repair/Maintenance of Structures
Quantity: 1/job
1
Repair/Maintenance of Other-Repair and Maintenance of Building & Structures
Quantity: 1/job
1
Job
Delivery Schedule
Quantity
All type of Furniture and Fixture including Chairs, Tables, Almirahs, Steel Cabinets, Wooden Almirah, Shelves etc
Quantity: 1/job
1
Repair/Maintenance of Alumininum Partitions
Quantity: 1/job
1
Repair/Maintenance of Aluminum Glass Doors/ Partitions
Quantity: 1/job
1
Upraising of Office Partitions/ Rooms
Quantity: 1/job
1
Repair/Installation of Glass Door
Quantity: 1/job
1
FDS Clause Number 6
ITB Number 5.1
A list of debarred firms and individuals is available on PPRA website: https://ppra.gov.pk
FDS Clause Number 7
ITB Number 7.1
For clarification, the Applicant shall seek clarifications through: EPADS v2.0
FDS Clause Number 8
ITB Number 7.1 & 8.2
Information related to the Framework Agreement shall be published on: EPADS v2.0
FDS Clause Number 9
ITB Number 7.2
Pre-Bid Meeting: Clarification Date:
FDS Clause Number 10
ITB Number 10.1
This Framework Agreement Document has been issued in the language: English
FDS Clause Number 11
ITB Number 11.1(d)
Additional documents to be submitted through EPADS v2.0:
No
FDS Clause Number 12
ITB Number 14.2
Source for determining exchange rates: Not Applicable
FDS Clause Number 13
ITB Number 15.1
Items, Services and/or Works covered under the Framework Agreement:
See Section Items and Lots
FDS Clause Number 14
ITB Number 15.2
Estimated Framework Value: {ESTIMATEDVALUE}
FDS Clause Number 15
ITB Number 15.3
Maximum Framework Value (if applicable): {MAXIMUMFRAMEWORKVALUE}
FDS Clause Number 16
ITB Number 15.4
Call-Off / Secondary Procurement Method: {CALLOFFMETHOD}
FDS Clause Number 17
ITB Number 15.5
Maximum number of suppliers to be admitted to the Framework Agreement: {MAXSUPPLIERS}
FDS Clause Number 18
ITB Number 16.1
Deadline for Bid Submission:
Day: Monday
Date: Monday, November 2, 2026
Time: 12:30 PM
FDS Clause Number 19
ITB Number 17.1
Opening of Bids shall be conducted through: EPADS v2.0
Day: Monday
Date: Monday, November 2, 2026
Time: 01:00 PM
Virtual participation link: https://vendors.epads.gov.pk/
FDS Clause Number 20
ITB Number 21.1
Margin of Domestic Preference: Not Applicable
FDS Clause Number 21
ITB Number 22.1
Framework Award Basis: Quality Based Selection (QBS)
FDS Clause Number 22
ITB Number 23.1
Suppliers admitted to the Framework Agreement shall not be guaranteed any minimum quantity, value, or volume of business unless otherwise stated in the Framework Agreement.
FDS Clause Number 23
ITB Number 29.1
Framework-related complaints / grievances shall be submitted in writing through: EPADS v2.0
A complaint may challenge:
Brief Description / Scope of Work
The work comprises the provision of repair, maintenance, servicing, and upkeep services for all types of machinery and equipment, hardware and IT equipment, furniture and fixtures, official vehicles, and buildings and structures, as and when required, in accordance with applicable technical standards, prescribed specifications, and instructions issued by the competent authority. The scope of work shall include, but not be limited to, the following:
i. Repair/Maintenance of Machinery & Equipment:
Inspection, preventive and corrective maintenance, servicing, troubleshooting, repair, calibration (where applicable), and replacement of defective or worn-out parts of all types of machinery, equipment, tools, and associated components to ensure their safe, efficient, and uninterrupted operation.
ii. Repair/Maintenance of Hardware & IT Equipment:
Inspection, diagnosis, repair, servicing, maintenance, configuration, and replacement of defective components of computers, laptops, printers, scanners, networking devices, peripherals, and other hardware and IT-related equipment, including associated accessories and components, as required.
iii. Repair/Maintenance of Furniture & Fixtures:
Repair, servicing, refurbishment, and maintenance of all types of office furniture and fixtures, including tables, chairs, desks, cupboards, cabinets, shelves, and other furnishings, including carpentry, polishing, painting, upholstery, hardware replacement, and rectification of damaged or defective components, wherever required.
iv. Repair/Maintenance of Buildings & Structures:
Repair, maintenance, renovation, and upkeep of all types of buildings and structures, including civil, electrical, plumbing, carpentry, masonry, plastering, painting, flooring, roofing, waterproofing, doors, windows, fixtures, and other allied works necessary to maintain the buildings and structures in a safe, serviceable, and functional condition.
All works shall be carried out as per actual requirements, approved specifications, applicable standards, and directions of the competent authority. The contractor shall ensure the use of appropriate materials, tools, equipment, and skilled manpower, and shall complete the assigned works within the stipulated timeframe to the satisfaction of the concerned authority.
All Active Taxpayers shall be eligible to participate in the procurement process, unless expressly excluded or otherwise restricted under the Eligibility Criteria specified by the Procuring Agency.
| Bidder's Type | Required Registration |
|---|---|
|
Any |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) Registrar of Firms |
Quality Based Selection (QBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Weightage: 80 | ||
| Experience related to the similar assignment: 01 Year=04 02 Year=08 03 Year=12 04 Year=16 05Year=20 (Quantitative)(Doc Required) | 20 | |
| Machinery/Tools/Equipment/Space: Physical existence of Machinery=10 Workshop agreement=10 (Quantitative)(Doc Required) | 20 | |
| Assignments in Hand: 03 Assignments=10 02 Assignments=07 01 Assignment= 01 (Quantitative)(Doc Required) | 10 | |
| Managerial/Technical Capability: List of staff 05 or more=05 Experience of Staff related to work= 05 (Quantitative)(Doc Required) | 10 | |
| Clientage: Minimum clients 10=05 More than 10 clients=10 (Quantitative)(Doc Required) | 10 | |
| Workshop Location: Within 05KM=10 More than 05KM but less then 10KM=08 More than 10KM but less than 20KM=05 (Quantitative)(Doc Required) | 10 | |
| Financial /Commercial Weightage: 20 Marks | ||
| Annual Turnover supported by Income Tax Return: 5Lakh or more=10 from 2 to 5 lakh=08 01 to 02 Lakh= 05 (Quantitative)(Doc Required) | 10 | |
| Bank Statement of last three years: 03 Years=10 02 Year=08 01 Year=05 (Quantitative)(Doc Required) | 10 | |