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📑 Procurement Notice (NIT)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

INVITATION TO BIDS

PROCUREMENT OF GOODS

The Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)) has reserved Funds for the procurement planned for FY 2026-27. The Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)) intends to apply part of the proceeds of this Fund to cover eligible payments under the contract for the "Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists".
The Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)) invites E-bids from eligible Bidders for procurement of goods descibed in the bidding documents on EPADS v2.0.
Single Stage-Two Envelope will be used by adopting Least Cost Based Selection (LCBS) Technique for the subject procurement, in line with the Public Procurement Rules, 2004 and any Regulations, Regulatory Guides, Procurement Guidelines or Instructions issued by the Authority from time to time.
All Bids must be accompanied by a Bid Security amounting described in Bid Security Section in Bidding Document in the form of Pay Order, Banker's Cheque, Call at Deposit, Demand Draft. Where Bid Security is not required by the Procuring Agency, Bidders are required to furnish Bid Security Declaration as specified in Bidding Document.
E-Bidding documents, containing detailed terms & conditions, specifications and requirements etc. are available on e-Pak Acquisition and Disposal System (EPADS) at https://vendors.epads.gov.pk/.
Bidder(s) are required to get themselves registered on EPADS v2.0 on or before Tuesday, June 16, 2026 11:00 AM. E-bids will be opened using EPADS v2.0 on the same day at Tuesday, June 16, 2026 11:30 AM. Manual submission of Bids shall not be entertained. Those vendors who have not yet registered on the new version of EPADS v2.0, may register themselves on https://vendors.epads.gov.pk/. A tutorial to explain the registration process is available at https://www.youtube.com/watch?v=MNW6T38v7tc

7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and on Authority’s website at (www.ppra.org.pk).

Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)), Unit Support Officer
Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory
+92-004-378-6870
head.itpu@ztbl.com.pk

📑 Instructions to Bidders (ITB)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

A. Introduction

1.Scope of Bids

1.1 The Procuring Agency (PA), as indicated in the Bids Data Sheet (BDS) invites Bids through EPADS v2.0 for the provision of Goods for as specified in the BDS and in Section V – Evaluation Criteria, Specifications & Schedule of Requirements. The name, identification, and number of items/deliverables are provided in the BDS. The successful Bidders will be expected to provide the goods within the specified period and timeline(s) as stated in the BDS.

2. Source of Funds

2.1 Source of funds is referred in Clause-1 of Invitation for Bids.

3. Eligible Bidders

3.1 A Bidder may be natural person, company or firm or public or semi-public agency of Pakistan or any foreign country, or any combination of them with a formal existing agreement (on Judicial Papers) in the form of a joint venture, consortium, or association. In the case of a joint venture, consortium, or association, all members shall be jointly and severally liable for the execution of the Contract in accordance with the terms and conditions of the Contract. The joint venture, consortium, or association shall nominate a Lead Member as nominated in the BDS, who shall have the authority to conduct all business for and on behalf of any and all the members of the joint venture, consortium, or association during the Bidding process, and in case of award of contract, during the execution of the contract.

3.2 Verifiable copy of the agreement that forms a joint venture, consortium or association shall be required to be submitted as part of the Bid.

3.3 The appointment of Lead Member in the joint venture, consortium, or association shall be confirmed by submission of a valid Power of Attorney to the Procuring Agency.

3.4 Any bid submitted by the joint venture, consortium or association shall indicate the part of proposed contract to be performed by each party and each party shall be evaluated (or post qualified if required) with respect to its contribution only, and the responsibilities of each party shall not be substantially altered without prior written approval of the Procuring Agency and in line with any instructions issued by the Authority.

(The limit on the number of members of JV or Consortium or Association may be prescribed in BDS, in accordance with the guidelines issued by the PPRA).

3.5 The invitation for Bids is open to all prospective suppliers, manufacturers, or authorized agents / dealers subject to any provisions of incorporation or licensing by the respective national incorporating agency or statutory body established for that particular trade or business. Procuring agencies shall specify the registration/licensing requirements for the foreign bidders keeping in view the requirement of that business.

3.6 A Bidder shall not have a conflict of interest. All Bidders found to have a conflict of interest shall be disqualified. A Bidder may be considered to have a conflict of interest with one or more parties in this Bidding process, if they:

are associated or have been associated in the past, directly or indirectly with a firm or any of its affiliates which have been engaged by the Procuring Agency to provide consulting services for the preparation of the design, specifications and other documents to be used for the procurement of the Goods to be purchased under this Invitation for Bids.
have controlling shareholders in common; or
receive or have received any direct or indirect subsidy from any of them; or
have the same legal representative for purposes of this Bid; or
have a relationship with each other, directly or through common third parties, that puts them in a position to have access to information about or influence on the Bids of another Bidder, or influence the decisions of the Procuring Agency regarding this Bidding process; or
Submit more than one Bid in this Bidding process.

3.7 A Bidder may be ineligible if –

he is declared bankrupt or, in the case of company or firm, insolvent;
payments in favor of the Bidder is suspended in accordance with the judgment of a court of law other than a judgment declaring bankruptcy and resulting (in accordance with the national laws) in the total or partial loss of the right to administer and dispose of its property;
the Bidder is convicted, by a final judgment, of any offence involving professional conduct;
the Bidder is blacklisted locally or by international organizations and hence debarred due to involvement in corrupt and fraudulent practices, or performance failure or due to breach of Bid securing declaration.

3.8 As and when required, bidders shall provide to the Procuring Agency evidence of their eligibility, proof of compliance with the necessary legal requirements to carry out the contract effectively.

3.9 Bidders shall submit Bids relating to the nature, conditions and modalities of sub-contracting wherever the sub-contracting of any elements of the contract amounting to more than ten (10) percent of the Bid price is envisaged.

4. Eligible Goods and Related Services

4.1 All goods and related services to be supplied under the contract shall have their origin in eligible source countries, and all expenditures made under the contract will be limited to such goods and services. For purpose of this Bid, ineligible countries are the countries declared ineligible by the Federal Government.

5. One Bid per Bidder

5.1 A bidder shall submit only one Bid, in the same bidding process, either individually as a Bidder or as a member in a joint venture or any similar arrangement.

5.2 The Bidder shall not engage a subcontractor for any portion of the contract if the value of such subcontracting exceeds thirty percent (30%) of the total contract amount.

6. Cost of Bidding

6.1 Any cost incurred by the bidder relating to the preparation and submission of its Bid shall be borne by the bidder, and the Procuring Agency shall in no case be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process.

B. Bidding Documents

7. Contents of Bidding Document

7.1 The Goods required, Bidding procedures, and terms and conditions of the contract are prescribed in the Bidding Documents. In addition to the Invitation for Bids, the Bidding documents which should be read in conjunction with any addenda issued in accordance with ITB 9.1 include:

Section I -Invitation to Bids

Section II Instructions to Bidders (ITB)

Section III Bid Data Sheet (BDS)

Section IV Evaluation Criteria, Specifications, Schedule of Requirements

Section V Bid Forms

Section VI General Conditions of Contract (GCC)

Section VII Special Conditions of Contract (SCC)

Section VIII Contract Forms

7.2 The Bidder is expected to examine all instructions, forms, terms and specifications in the Bidding documents. Failure to furnish all the information required in the Bidding documents through EPADS v2.0 will be at the Bidder’s risk and may result in the rejection of his Bids.

8. Clarification of Bidding documents

8.1 A prospective Bidder requiring any clarification of the Bidding documents may notify the Procuring Agency through EPADS v2.0.

8.2 The Procuring Agency will within three (3) working days after receiving the request for clarification, respond to any request for clarification through EPADS v2.0 provided that such request is received not later than three (03) days prior to the deadline for the submission of Bids as prescribed in ITB 22

8.3 Copies of the Procuring Agency's response will be forwarded to all identified Prospective Bidders through EPADS v2.0, including a description of the inquiry, but without identifying its source.

8.4 Should the Procuring Agency deem it necessary to amend the Bidding document as a result of a clarification, it shall do so following the procedure under ITB 9.

8.5 If indicated in the BDS, the Bidder’s designated representative is invited at the Bidder’s cost to attend a pre-Bid meeting at the place, date and time mentioned in the BDS. During this pre-Bid meeting, prospective Bidders may request clarification of the schedule of requirement, the Evaluation Criteria or any other aspects of the Bidding document.

8.6 Minutes of the pre-Bid meeting, if applicable, including the text of the questions asked by Bidders, including those during the meeting (without identifying the source) and the responses given, together with any responses prepared after the meeting will be uploaded on EPADS v2.0. Any modification to the Bidding documents that may become necessary as a result of the pre-Bid meeting shall be made by the Procuring Agency exclusively through the use of an Addendum pursuant to ITB 9. Non-attendance at the pre-Bid meeting will not be a cause for disqualification of a Bidder.

9. Amendment of Bidding documents

9.1 Before the deadline for submission of Bids, the Procuring Agency for any reason, whether at its own initiative or in response to a clarification requested by a prospective Bidder or Pre-Bid meeting may modify the Bidding documents by issuing addenda through EPADS v2.0.

9.2 The Procuring Agency shall promptly publish the addendum through EPADS v2.0.

9.3 Any addendum issued including the notice of any extension of the deadline shall also be communicated through EPADS v2.0 to all the bidders who have already submitted their bids. Such bidders shall have the right to withdraw their already submitted bid and re-submit the revised bid prior to the original or extended bid submission deadline.

9.4 To give prospective Bidders reasonable time in which to take an addendum/corrigendum into account in preparing their Bids, the Procuring Agency may, at its discretion, extend the deadline for the submission of Bids through EPADS v2.0:

Provided that the Procuring Agency shall extend the deadline for submission of Bids, if such an addendum is issued within last three (03) days of the Bids submission deadline.

C. Preparation of Bids

10. Language of Bid

10.1 The Bid prepared by the bidder, as well as all correspondence and documents relating to the Bids exchanged by the Bidder and the Procuring Agency shall be written in the English language unless otherwise specified in the BDS. Supporting documents and printed literature furnished by the Bidder may be in another language provided they are accompanied by an accurate translation of the relevant pages in the English language unless otherwise specified in the BDS, in which case, for purposes of interpretation of the Bidder, the translation shall govern.

11. Documents and samples Constituting the Bid

11.1 The Bid prepared by the Bidder shall constitute thedocuments required in the BDS.

Details of sample(s) where applicable and requested in the BDS.

1. Documentary evidence established in accordance with ITB that the Bidder is eligible and/or qualified for the subject bidding process;

2. Documentary evidence establish that the Bidder has been authorized by the manufacturer to deliver the goods into Pakistan, where required and where the supplier is not the manufacturer of those goods;

3. Documentary evidence establish that the goods and related services to be supplied by the Bidder are eligible goods and services, and conform to the Bidding Documents;

4. Bid security or Bid Securing Declaration furnished in accordance with ITB 18.

12. Documents Establishing Eligibility of the Goods and Conformity to Bidding documents

12.1 To establish the conformity of the bidder to the Bidding document, the Bidder shall furnish as part of its Bids the documentary evidence that Goods provided conform to the technical specifications and standards.

13. Documents Establishing Eligibility and Qualification of the Bidder

13.1 The Bidder shall furnish, as part of itsBid, all those documents establishing the Bidder’s eligibility to participate in the Bidding process and/or its qualification to perform the contract if its Bid is accepted.

14. Form of Bids

14.1 The Bidder shall fill the Form of Bid furnished in the Bidding documents.The Bids Form must be completed without any alterations to its format and no substitute shall be accepted.

15. Bids Prices

15.1 The Bids Prices quoted by the Bidder in the Form of Bid and in the Price Schedules shall conform to the requirements specified below or exclusively mentioned hereafter in the Bidding documents.

15.2 All items in the Schedule of Requirement must be listed and priced separately in the Price Schedule(s). If a Price Schedule shows items listed but not priced and neither explicitly denied, their prices shall be construed to be included in the prices of other items.

15.3 Items not listed in the Price Schedule shall be assumed not to be included in the Bid, and provided that the Bid is still substantially responsive in their absence or due to their nominal nature, the corresponding average price of the respective item(s) of the remaining substantially responsive Bidder(s) shall be construed to be the price of those missing item(s)

15.4 The Bid price to be quoted in the Form of Bid in accordance with ITB 14.1 shall be the total price of the Bid.

15.5 The Bidder shall indicate on the appropriate Price Schedule, the unit prices (where applicable) and total Bid price of the Goods it proposes to provide under the contract.

15.6 Prices quoted by the Bidder shall be fixed during the Bidder’s performance of the contract and not subject to variation on any account. A Bid submitted with an adjustable price will be treated as non-responsive and shall be rejected.

16. Bids Currencies

16.1 Prices shall be quoted in Pakistani Rupees unless otherwise specified in the BDS in accordance with Rule 30 (2) of the Public Procurement Rules, 2004.

17. Bids Validity Period

17.1 Bids shall remain valid for the period specified in the BDS after the Bid submission deadline prescribed by the Procuring Agency. A Bid valid for a shorter period shall be rejected by the Procuring Agency as non-responsive. The period of Bid validity will be determined from the complementary Bid securing instrument, i.e. the expiry period of Bid Security or Bids Securing Declaration as the case may be.

17.2 The procuring agency shall ordinarily be under an obligation to process and evaluate the bid and to issue letter of award within the stipulated bid validity period.

17.3 Under exceptional circumstances, prior to the expiration of the initial Bid validity period, the Procuring Agency may request the Bidders’ consent to an extension of the period of validity of their Bids only once through EPADS v2.0, for the period not more than the period of initial bid validity. The Bid Security provided under ITB 18 shall also be suitably extended. A Bidder may refuse the request without forfeiting its Bid security or causing to be executed its Bid Securing Declaration. A Bidder agreeing to the request will not be required nor permitted to modify its Bid, but will be required to extend the validity of its Bid Security or Bid Securing Declaration for the period of the extension.

18. Bid Security or Bid Securing Declaration

18.1 The Bidder shall furnish as part of its Bid, a Bid Security in accordance with Rule 25 of the Public Procurement Rules, 2004.

18.2 The original Bid Security shall be enclosed within the sealed envelope and to be submitted physically before closing time for submission of bids. Whereas, scanned copy of bid security shall be uploaded electronically through EPADS v2.0 before closing hours for submission of bids.

18.3 The Bidder who failed to submit the original Bids security before the submission deadline shall be disqualified straightaway.

18.4 The Bid Security or Bid Securing Declaration is required to protect the Procuring Agency against the risk of Bidder’s conduct which would warrant the security’s forfeiture, pursuant to ITB 18.7.

18.5 The Bid Security shall be denominated in the local currency, and it shall be a Bank Draft in the name of the Procuring Agency and valid for twenty-eight (28) days beyond the end of the validity of the Bid. This shall also apply if the period for Bids/Bid Validity is extended. In either case, the form must include the complete name of the Bidder.

18.6 The Bid Security shall be payable promptly upon written demand by the Procuring Agency in case any of the conditions listed in ITB 18 are invoked.

18.7 Unsuccessful Bidders’ Bid Security will be discharged or returned as promptly as possible, however in no case later than thirty (30) days after the expiration of the period of Bids Validity prescribed by the Procuring Agency pursuant to ITB 17. The Procuring Agency shall make no claim to the amount of the Bid Security, and shall promptly return the Bid Security document, after whichever of the following that occurs earliest:

the expiry of the Bid Security;
the entry into force of a procurement contract and the provision of a Performance Guarantee, for the performance of the contract if such a guarantee, is required by the Bid documents;
the rejection by the Procuring Agency of all Bids;
the withdrawal of the Bids prior to the deadline for the submission of Bids, unless the Bids documents stipulate that no such withdrawal is permitted.

18.8 The successful Bidder’s Bids Security will be discharged upon the Bidder signing the contract, or furnishing the Performance Guarantee.

18.9 The Bid Security may be forfeited or the Bid Securing Declaration executed:

if a Bidder:
withdraws its Bid during the period of Bid Validity as specified by the Procuring Agency, and referred by the Bidder on the Form of Bids except as provided for in ITB 17.2; or
does not accept the correction of errors; or
in the case of a successful Bidder, if the Bidder fails:
to sign the contract; or
to furnish Performance Guarantee.

19. Withdrawal, Substitution, and Modification of Bid

19.1 Before Bid submission deadline, any Bidder may withdraw, substitute, or modify its Bid after it has been submitted through EPADS v2.0. Bids requested to be withdrawn, shall be returned unopened to the Bidders through EPADS v2.0.

20. Format and Signing of Bid

20.1 The Bidder shall prepare and submit Bids with due diligence after carefully reading all the terms and condition before bid submission deadline through EPADS v2.0.

D. Submission of Bids

21. Submission of Bids through EPADS v2.0

21.1 The Technical and Financial Bids if required to submitted, shall be submitted on EPADS v2.0.

22. Deadline for Submission of Bids

22.1 Bids shall be received by the Procuring Agency through EPADS v2.0 before bid submission deadline.

22.2 The Procuring Agency may, under exceptional circumstances, extend the deadline for the submission of Bids, after recording reasons in writing and in an equal opportunity manner.

In such case, all rights and obligations of the Procuring Agency and the Bidders that were previously governed by the original deadline shall thereafter be subject to the revised deadline.

E. Opening and Evaluation of Bids

23. Opening of Bids

23.1 The Bid Evaluation Committee of the Procuring Agency shall open all Bids through the EPADS v2.0, on the date and time specified in the Bid Data Sheet (BDS).

23.2 The Bid Evaluation Committee shall generate minutes through EPADS v2.0 containing brief details of bid opening process. The record of the Bid opening shall include, as a minimum: the name of the Bidder, the Bid price if applicable, and the presence or absence of a Bid Security or Bid Securing Declaration.

23.3 The procuring agency shall live broadcast the opening of bids on national media or on their website or digital channels, if the volume of procurement exceeds five hundred million rupees in case of goods and services and one thousand million rupees in case of works.

23.4 In case the date of opening of bid has been declared as public holiday or the procuring agency fail to open bid due to any EPADS v2.0 related issues, the submission and opening of bids shall be shifted to the next working day on the same time.

23.5 In case of Single Stage One Envelope Procedure, the Bidders names, the Bid prices, the total amount of each Bid and, the presence or absence of Bid Security, Bid Securing Declaration and such other details as the Procuring Agency may consider appropriate, will be announced by the Bid Evaluation Committee.

24. Clarification of Bids

24.1 To assist in the examination, evaluation and comparison of Bids of the Bidders, the Procuring Agency may, ask any Bidder for a clarification of its Bid including breakdown of prices.

24.2 The request for clarification and the response shall be sought through EPADS v2.0 before three days prior to the deadline for submission of bids. No change in the prices or substance of the Bids shall be sought, offered, or permitted.

24.3 The alteration or modification in the BIDS which in any way affect the following parameters will be considered as a change in the substance of a Bids:

evaluation & qualification criteria;
required scope of work or specifications;
all securities requirements;
tax requirements;
terms and conditions of Bidding documents.
change in the ranking of the Bidder

24.4 From the time of Bids opening to the time of Contract award if any Bidder wishes to contact the Procuring Agency on any matter related to the Bids it should do so through EPADS v2.0.

25. Preliminary Examination of Bids

25.1 Prior to the detailed evaluation of Bids, the Procuring Agency will determine whether each Bid:

meets the eligibility criteria defined in ITB 3;
has been prepared as per the format and contents defined by the Procuring Agency in the Bidding documents;
is accompanied by the required securities; and
is substantially responsive to the requirements of the Bidding documents.

25.2 The Procuring Agency's determination of a Bid's responsiveness will be based on the contents of the Bid itself.

25.3 A substantially responsive Bid is one which conforms to all the terms, conditions, and specifications of the Bidding documents, without material deviation or reservation. A material deviation or reservation is one that: -

affects in any substantial way the scope, quality, or performance of the Goods;
limits in any substantial way, inconsistent with the Bidding documents, the Procuring Agency's rights or the Bidders obligations under the Contract; or
if rectified, would affect unfairly the competitive position of other Bidders presenting substantially responsive Bids.

25.3 If a Bids is not substantially responsive, it will be rejected by the Procuring Agency and may not subsequently be evaluated for complete technical responsiveness.

26. Examination of Terms and Conditions; Technical Evaluation

26.1 The Procuring Agency shall examine the Bids to confirm that all terms and conditions specified in the GCC and the SCC have been accepted by the Bidder without any material deviation or reservation.

26.2 The Procuring Agency shall evaluate the technical aspects of the Bids submitted, to confirm that all requirements specified in Schedule of Requirements and Technical Specifications of the Bidding documents have been met without material deviation or reservation.

26.3 If after the examination of the terms and conditions and the technical evaluation, the Procuring Agency determines that the Bid is not substantially responsive in accordance with ITB 25.2, it shall reject the Bid.

27. Correction of Errors

27.1 Bids determined to be substantially responsive will be checked for any arithmetic errors. Errors will be corrected as follows: -

if there is a discrepancy between unit prices and the total price that is obtained by multiplying the unit price and quantity, the unit price shall prevail, and the total price shall be corrected, unless in the opinion of the Procuring Agency there is an obvious misplacement of the decimal point in the unit price, in which the total price as quoted shall govern and the unit price shall be corrected;
if there is an error in a total corresponding to the addition or subtraction of sub-totals, the sub-totals shall prevail and the total shall be corrected; and
where there is a discrepancy between the amounts in figures and in words, the amount in words will govern.
Where there is discrepancy between grand total of price schedule and amount mentioned on the Form of Bids, the amount referred in Price Schedule shall be treated as correct subject to elimination of other errors.

27.2 The amount stated in the Bid will, be adjusted by the Procuring Agency in accordance with the above procedure for the correction of errors and, with the concurrence of the Bidder, shall be considered as binding upon the Bidder. If the Bidder does not accept the corrected amount, its Bid will then be rejected, and the Bid Security may be forfeited or the Bids Securing Declaration may be executed.

28. Conversion to Single Currency

28.1 To facilitate evaluation and comparison, the Procuring Agency will convert all Bids prices expressed in the amounts in various currencies in which the Bids prices are payable. For the purposes of comparison of bids quoted in different currencies, the price shall be converted into a single currency specified in the bidding documents. The rate of exchange shall be the selling rate prevailing on the date of opening of financial bids specified in the bidding documents, in accordance with weighted average customer exchange rates list issued by the State Bank of Pakistan on that day.

29. Evaluation of Bids

29.1 The Bids, quotations, or proposals shall be evaluated by the respective evaluation committees as per evaluation criteria described in the Bidding Documents in accordance with Rule 29 and 30 of the Public Procurement Rules, 2004.

1. Least Cost Based Selection (LCBS)
After meeting the requirements of eligibility, qualification and substantial responsiveness, the bid in compliance with all the mandatory (technical) specifications/requirements and/or requisite quality threshold (if any), and having lowest evaluated cost (or financial proposal) shall be considered Successful Bid.

2. Quality and Cost Based Selection (QCBS)
In such combination, there shall be some specific weightage of both the technical features and financial aspects of the proposal. The financial marks shall be awarded on the basis of inverse proportion calculations. The successful bid shall be declared, on the basis of combined evaluation.

3. Quality Based Selection (QBS)
Atter meeting the requirements of eligibility, qualification and substantial responsiveness the bid in compliance with all the mandatory (technical) specifications/requirements and attaining highest marks in the Technical Evaluation considering all other qualitative and/or quantitative parameters (or point rated criteria) for technical proposal(s) such as working methodology, implementation plan, resource allocation, additional functionalities, risk management approach, knowledge transfer techniques, post implementation methodology etc. shall be treated as highest ranked bid. Later on, the financial proposal of highest ranked bidder shall be opened, however, in case of failure to proceed further with such a bidder, the procuring agency may resort to second highest bidder and so on.

29.2 In case of tie of bids, the bidders shall be provided an opportunity to offer their best and final monetary offer through EPADS v2.0. However, in no case the rates shall be higher than the original financial bids.

30. Domestic Preference

30.1 The procuring agency shall evaluate and compare bids, allow for preference to domestic bidders, while competing with the international bidders in accordance with the policies of Federal Government.

The percentage of preference, to be accorded shall be clearly mentioned in the bidding documents under the bid evaluation criteria.

31. Determination of Successful Bid

31.1 Selection technique will be adopted for determining the Successful Bid in accordance with the criteria referred in the BDS or prescribed in the separate section titled as Evaluation Criteria.

31.2 In case where the Procuring Agency adopts the Cost Based Evaluation Technique and, the Bid with the lowest evaluated price from amongst those which are eligible, compliant and substantially responsive shall be the Successful Bid.

31.3 The Procuring Agency may adopt the Quality & Cost Based Selection Technique due to the following two reasons:

1. Where the Procuring Agency knows about the main features, usage and output of the products; however not clear about the complete features, technical specifications and functionalities of the goods to be procured and requires the bidders to submit their proposals defining those features, specifications and functionalities; or

2. Where the Procuring Agency, in addition to the mandatory requirements and mandatory technical specifications, requires parameters specified in Evaluation Criteria to be evaluated while determining the quality of the goods.

31.4 In such cases, the Procuring Agency may allocate certain weightage to these factors as a part of Evaluation Criteria, and may determine the ranking of the bidders on the basis of combined evaluation in accordance with provisions of Rule 2(1)(h) of the Public Procurement Rules, 2004.

32. Abnormally Low Financial Bids

32.1Where the Bid price is considered to be abnormally low, the Procuring Agency shall perform price analysis either during determination of Successful Bids or as a part of the post-qualification process.

32.2 The Procuring Agency may reject an Abnormally low financial bids.

32.3 In order to identify the Abnormally Low Bids (ALB) following approaches can be considered to minimize the scope of subjectivity:

Comparing the Bids price with the cost estimate;
Comparing the Bids price with the Bids offered by other Bidders submitting substantially responsive Bids; and
Comparing the Bids price with prices paid in similar contracts in the recent past either government- or development partner-funded.

32.4 The Procuring Agency will determine to its satisfaction whether the Bidder that is selected as having submitted the successful bid is qualified to perform the contract satisfactorily.

32.5 The determination will take into account the Bidder’s financial, technical, and production capabilities. It will be based upon an examination of the documentary evidence of the Bidder’s qualifications submitted by the Bidder, as well as such other information as the Procuring Agency deems necessary and appropriate. Factors not included in these Bidding documents shall not be used in the evaluation of the Bidders’ qualifications.

32.6 Procuring Agency may seek “Certificate for Independent Price Determination” from the Bidder and the results of reference checks may be used in determining an award of contract.

Explanation: The Certificate shall be furnished by the Bidder. The Bidder shall certify that the price is determined keeping in view of all the essential aspects such as raw material, its processing, value addition, optimization of resources due to economy of scale, transportation, insurance and margin of profit etc.

32.7 An affirmative determination will be a prerequisite for award of the contract to the Bidder. A negative determination will result in rejection of the Bidder’s Bids, in which event the Procuring Agency will proceed to the next ranked Bidder to make a similar determination of that Bidder’s capabilities to perform satisfactorily.

F. Award of Contract

33. Criteria of Award

33.1 The Procuring Agency will award the Contract to the Bidder whose Bids has been determined to be substantially responsive to the Bidding documents and who has been declared as Most Advantageous Bidder.

34. Negotiations

34.1 The procuring agency shall not engage in negotiations with respect to scope and price with the bidder except when the procuring agency conducts a procurement using direct or negotiated contracting or a request for proposals with evaluation based on quality alone.

34.2 The procuring agency may negotiate with the most advantageous bid with a view to streamline the work or task execution, at the time of contract finalization on methodology, work plan, staffing, finalizing payment arrangements, delivery arrangements, minor amendments to the special conditions of the contract.

35. Procuring Agency Right to reject all bids

35.1 The Procuring Agency reserves the right to reject all bids or proposals at any time prior to the issuance of the Letter of Award, without incurring any liability, in accordance with Rule 33 of the Public Procurement Rules, 2004.

36. Procuring Agency’s Right to Vary Quantities at the Time of Award

36.1 The Procuring Agency reserves the right at the time of contract award to increase or decrease the quantity of Goods originally specified in these Bidding documents provided this does not exceed by 15%, without any change in unit price or other terms and conditions of the Bids and Bidding documents.

37. Notification of Award

37.1 Prior to the award of contract, the procuring agency shall announce and publish the result of bid evaluation on EPADS v2.0 in accordance with Rule 35 of the Public Procurement Rules, 2004.

37.2 The Bidder whose Bids has been accepted will be notified of the award by the Procuring Agency prior to expiration of the Bids/Bid Validity period. The Letter of Award will state the sum that the Procuring Agency will pay the successful Bidder in consideration for the delivery of Goods as prescribed by the Contract (hereinafter and in the Contract called the "Contract Price).

37.3 The Letter of award will constitute the formation of the Contract, subject to the Bidder furnishing the Performance Guarantee and signing of the contract.

38. Signing of Contract

38.1 Promptly after issuance of Letter of award, Procuring Agency shall send the successful Bidder the draft Contract, incorporating all terms and conditions as agreed by the parties to the contract.

38.2 Immediately after the Redressal of grievance by the GRC (if any), mandatory standstill period in accordance with Rule 35 of the Public Procurement Rules, 2004 and after fulfillment of all condition’s precedent of the Contract Form, the successful Bidder and the Procuring Agency shall sign the Contract.

39. Corrupt & Fraudulent Practices

39.1 Procuring Agencies (including beneficiaries of Government funded projects and procurement) as well as Bidders/Contractors under Government financed contracts, observe the highest standard of ethics during the procurement and execution of such contracts, and will avoid to engage in any corrupt and fraudulent practices.

F. Grievance Redressal & Complaint Review Mechanism

40. Constitution of Grievance Redressal

40.1 The Grievance Redressal Committee shall address the grievance, if any submitted by any party, including the bidder, in accordance with Rule 48 of the Public Procurement Rules, 2004 to be read with Redressal of Grievances Regulations, 2021.

40.2 In case if any party or the bidder is not satisfied with the decision of the GRC or if it fails to decide within ten days, the bidder or the party may file an appeal before the Appellate Committee of the Authority in accordance with Rule 48 of the Public Procurement Rules, 2004 to be read with Redressal of Grievances Regulations, 2021.

G. Mechanism of Blacklisting

41. Mechanism of Blacklisting

41.1 The Procuring Agency shall initiate blacklisting proceedings against any bidder, supplier, or contractor in accordance with the Mechanism for Blacklisting Regulations, 2024, read with Rule 19 of the Public Procurement Rules, 2004.

41.2 The blacklisted/debarred bidder may file the review petition before the Authority in accordance with Rule 19 of the Public Procurement Rules, 2004 to be read with Procedure of filing and disposal of Review Petitions Regulations, 2021.

📑 Bid Data Sheet (BDS)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Bids Data Sheet (BDS)

The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.

BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders

A. Introduction

BDS Clause Number 1
ITB Number 1.1

Name of Procuring Agency: Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL))

The subject of procurement is: Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Expected commencement date: Monday, August 31, 2026

BDS Clause Number 2
ITB Number 2.1

Financial year for the operations of the Procuring Agency: 2026-27

Name and identification number of the Contract: P39938

BDS Clause Number 3
ITB Clause Number 3.1

JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
see section of eligibility criteria.

B. Bidding Documents

BDS Clause Number 4
ITB Number 8.1

The Bidders may seek clarifications through EPADS v2.0 : Clarification Date: Wednesday, June 10, 2026

C. Preparation of Bids

BDS Clause Number 5
ITB Number 10.1

The Language of all correspondences and documents related to the Bids shall be in: English

List of documents required along with the bid: No

BDS Clause Number 6
ITB Number 11.1
Items/Lots and threre related documents:
See section items and Lots

BDS Clause Number 7
ITB Number 12.1

Items / Lots Specifications:

see section of items specifications.

BDS Clause Number 8
ITB Number 15.6

The price shall be Fixed.

BDS Clause Number 9
ITB Number 16.1

Currency of the Bids shall be : PKR

BDS Clause Number 10
ITB Number 17.1

The Bids/Bid Validity period shall be: 150 Days

BDS Clause Number 11
ITB Number 18.1

The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order, Banker's Cheque, Call at Deposit, Demand Draft

D. Submission of Bids

BDS Clause Number 12
ITB Number 20.1

Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;

Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory before bid submission deadline.

Bids that are not submitted on EPADS v2.0 shall be disqualified.

The deadline for Bids submission is: Tuesday, June 16, 2026 11:00 AM

E. Opening and Evaluation of Bids

BDS Clause Number 13
ITB Number 23.1

The Bids opening shall take place on EPADS v2.0.

Day : Tuesday

Date: Tuesday, June 16, 2026

Time : 11:30 AM

BDS Clause Number 14
ITB Number 31.1

Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria

F. Review of Procurement Decisions

BDS Clause Number 15
ITB Number 41.1

Grievence against this procurement shall be submitted online on EPADS v2.0.

Arbitrator shall be appointed by mutual consent of the both parties.

Eligibility Criteria

Bidder's Type	Required Registration
Any	FBR (NTN) FBR (GSTN)

Eligibility Criteria	Document
Bidding firm should have existence in Pakistan for the last 05 years.	Yes
Past Experience: Bidder/ Principal OEM must have experience of at least 01 (one) successful project implementation of Automated Transactions Monitoring System in a Bank/FI in Pakistan/ Sanctions & PEP screen solution in a Bank/FI in Pakistan (applicable for respective participating Lot). Required verifiable evidence such as project completion certificates/client sign-off documents/email pr letter from the respective bank/FI confirming the successful implementation of quoted product.	Yes
Project Implementation Team Bidder must have technical strength of at least 03 (three) certified/trained resources from OEM . (Share CVs and proof of employment along with Certificate/ OEM confirmation letter)	Yes
Affidavit for not being blacklisted: sample available on ZTBL website: submit original on stamp paper in ZTBL procurement department. copy may be uploaded on epad.	Yes
Technical Compliance sheet for Lot-I and Lo-II. format of technical compliance sheet is available on ZTBL website. please fill the compliance sheet and attach.	Yes

Evaluation Criteria

Eligibile bidder(s) with substantially responsive bid(s) offering Least Cost Based Selection (LCBS) shall be consider for the award of contract(s).

Least Cost Based Selection (LCBS)

Technical Marks		100
Passing Marks		100
Technical Evaluation Criteria
Bidder is complaint to scope of work (Quantitative)		40
Bidder is complaint to feature list (as per technical compliance sheet) (Quantitative)(Doc Required)		40
Project Implementation Team: Bidder must have technical strength of at least 03 (three) certified/trained resources from OEM . (Quantitative)(Doc Required)		20

Items/Lots

Lot Title : Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application

Bid Security : 1500000

Item	UNSPSC	Delivery Schedule	Quantity	Manufacturer / Dealer Authorization	Warranty
Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application	Compliance software	Address: Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory Schedule: 180 Days Quantity: 1	1	Manufacturer Authorization form	3 Years
TMS service level agreement	System management software maintenance	Address: Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory Schedule: 03 years Quantity: 1	1	--	3 Years

Lot Title : Automated Screening Solution along with Sanctions & PEP Screening Database

Bid Security : 1500000

Item	UNSPSC	Delivery Schedule	Quantity	Manufacturer / Dealer Authorization	Warranty
Automated Screening Solution along with Sanctions & PEP Screening Database	Compliance software	Address: Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory Schedule: 180 Days Quantity: 1	1	Manufacturer Authorization form	3 Years
automated screening service level agreement	System management software maintenance	Address: Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory Schedule: 03 years Quantity: 1	1	--	3 Years

Related Services of Goods:

Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application

Item	UNSPSC	Related Services
Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application	Compliance software	Change Request

Automated Screening Solution along with Sanctions & PEP Screening Database

Item	UNSPSC	Related Services
Automated Screening Solution along with Sanctions & PEP Screening Database	Compliance software	Change request

Items/Lot Specification

Lot Title : Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application

Item: Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application

UNSPSC: Compliance software

Specifications / Requirements:

The Scope of Work is as following:
i.	ZTBL intends to implement an End-to-End Comprehensive Targeted Financial Sanction Screening Solution, hereinafter referred as “Screening Solution” for strengthening its AML and CFT Regime. The screening process shall filter individuals and entities through the major proscribed lists both local and international & Transaction Monitoring System for strengthening its AML/CFT/CPF Regime. The solution must include but not limited to
	· Automated Transactions Monitoring System
	· Automated Screening Solution along with Sanctions & PEP Screening
	· Database (Database / Lists for Sanctions & PEPs including close associates and family members of PEPs both Domestic & International)
	· bundled Know your Customer (KYC) Module/Application
	The solution is to be implemented on-prem(PR/DR) in ZTBL. The scope of work includes supply all software components/modules, installation, customization, configuration/parameterization, implementation, tuning /optimization, maintenance & support for 03 years above mentioned systems & solution. Additionally, the scope includes verifying data quality, user acceptance testing, documentation, training and knowledge transfer.
	The bidder should include in the offered solution all items required for making the application operational for day-to-day business use, even if the same is not explicitly mentioned in the technical requirements of bidding documents.
	The Bidder may engage Third-party Expert(s) for professional services and partner/collaborate with their backend service providers to deliver the entire scope of work to achieve the desired objectives. However, the bidder shall be solely responsible for all the liabilities under the scope of work within the contract.
ii.	The solution should have the capability to integrate to the current system of the Bank.
iii.	Implementation of Changes as per future requirement of ZTBL during the contract period.
iv.	Training and Knowledge Transfer to IT Team and Business Team as per their scope.
v.	247365 Support of the provided solution to the bank as per SLA.
vi.	SBP and all other regulatory and security related compliance requirements at no additional costs
vii.	Procuring agency will provide the Hardware & Operating System for the solution
viii.	The STR/SAR or CTR will be generated automatically as required by regulators.
ix.	The system should capable of auto freezing and de-freezing of accounts in screening solution of emails received time to time from CTD, HDP, NACTA, FIA, SBP, FMU, Cancelled CNICs by NADRA, Court Orders, UNSC, OFAC, MOFA and any Law enforcement agencies etc. (both parties will decide the mechanism with mutual consent at the time of implementation)
x.	The solution must include but not limited to:
	· Automated Transactions Monitoring System bundled Know your Customer (KYC) Module/Application
	· Automated Screening Solution i.e Sanctions & PEP Screening
	· Database (Database / Lists for Sanctions & PEPs including close associates and family members of PEPs)
Lot No-I	Automated Transactions Monitoring System bundled with Know your Customer (KYC) Module/Application
1.	Functional Requirements & Management and Administration Features
	Transactions Monitoring Solution:
	1. Robust, effective and easy-to-use transaction and customer monitoring solution that should be configurable and flexible to adapt to new risks and regulations.
	2. The solution shall function using predefined import formats, a common risk library of business rules, and predefined reports, possible to extend and integrate the solution with other applications, business rules and formats.
	3. Initially 10-15 users are required however, user can be extended as per cost given in price schedule.
	Key Features and Capabilities:
	4. The following is a list of the Key Features and Capabilities should support at least:
	5. To enable users to create new scenarios and customer monitoring rules by building the needed logic using different parameters and groups.
	6. Integration with another Transaction Data Repository product and shall allow users to search for any information related to customers in the application. Moreover, using the Rule Builder user can build new scenarios to monitor those loaded messages.
	7. After automatic capture of suspicious activity using rules-based logic, detections are listed, sorted and filtered for each user for actions in the Detection Manager. User will also have the capability to export the list of detections to excel or PDF format report.
	8. The compliance will find the required tools for analyzing and investigating the generated and assigned detections through a configurable workflow
	9. To allow users to handle multiple detections pertaining to the same customer as one alert where actions taken on the alert will be applied on the associated detections. In addition, notes added to the alert will also be added to the associated detections.
	10. In case of suspicious cases where SAR/STR has to be filed, users shall have a Case Manager to manage case documents, evidences, and comments related. In addition to the possibility of automatically creating cases in the Case Manager module once the detection is closed as "Real Detection" in the Detection Manager. The automatic case creation function be configured in the detection workflow and only for state grouping Real Detection. Cases reported on a certain customer will be part of the information displayed in his customer card.
	11. Detections are prioritized based on the overall customer risk and scenario priority. Work can be prioritized based on the risk level of the generated detection or customer/account of the detection. The AML officer can include certain scenarios as a risk factor to be considered when the risk scoring is calculated.
	12. Users can search for certain transactions by selecting one or more of the available search criteria. Users are enabled to search for any transactions without the need to know the involved account/customer
	13. The system shall offer a large set of predefined rules that can be combined to create an unlimited number of scenarios with varying complexities.
	14. Compliance features: Customer Card and Account Card modules to allow users to capture specific details such as: Account Controlling Persons and Beneficial Owners, Directors and Signatories of Corporates and other Legal Representative and Shareholders. All mentioned parties have the possibility to be flagged as PEP or Not PEP.
	15. To ensure full compliance with the latest national and international laws and regulations, complies with SBP AML/CFT/CPF Regulations, Data Protection rules etc
	16. User can track any changes in customer’s data loaded from back office to the Profiling application. The type of data to monitor can be dynamically selected.
	17. Users will be able to create groups and peer groups to classify customers and/or accounts and generate detections. Also when the user creates a group of “Customer” type either Standard or Advanced then an identical group on the account level (Account group) will be automatically created as well by the system.
	18. Each customer and/or account will be scored based on a defined risk schema and factors. The risk factors and schema can be easily defined and configured through a designated application module.
	19. To be available in Detection Manager, Account Card, Case Manager, and Customer Card Modules. It shall display the existing connections between customers and accounts. It shall also cover Customer-Customer connections, throughout a pop window that visualize such connections.
	20. Interactive Dashboard with Dashboard graphs linkable values with the detection manager. Graphs displayed in the Dashboard can exported and shared.
	21. Allow the scheduling of actions and processes to be executed per a predefined sequence. The customization of the data import and the launch of batch files can be defined as well.
	22. The user can export the results displayed in the grid of the Detection Manager, Case Manager, Scenario Manager, Customer Card, Account Card, and Relationship Manager Modules into PDF/Excel formats reports.
	23. Filtering solution and Profiling solution with common databases, common rules, and a common investigation interface to further optimize and streamline the KYC and AML capabilities across the enterprise.
	24. Multilevel security to protect the sensitive information customers are dealing with.
	25. Users can manage all generated detections and automatically assign them to appropriate personnel or branches quickly and easily. Through the auto assignation capability, system can segregate the detections per branch to enable users of that branch handle and have access to detections of their branch only. Flexible definition of rules for auto assign options.
	26. Provides robust reporting features including support for the exporting of Unicode characters, a white list history report, and the ability to easily customize and create our own reports.
	27. Maintain a history log for each document, including modifications.
	28. The STR/SAR or CTR will be generated automatically as required by regulators.
	29. Provides the ease of monitoring and tracking all transactions, ensuring the transparency that each action being taken is recorded, thus leading to enhanced performance and control.
	30. The solution’s online help be available for any query the users may have on any screen of the application.
	31. Even if the organization structure of the compliance department changes, the Profiling shall enable/ be ready to meet those changes. Users can modify the workflow of detections and cases at any time. Different workflows can be defined for different zones.
	32. To monitor transactions done between customers who are of unrelated business types or industry sectors.
	33. Allows the loading and the creation of counterparty lists to better monitor certain counterparties especially when they are not customers in the bank. This includes displaying connections between existing customers and any counterparties defined in the registry, defining scenarios to monitor transactions coming from or going to specific counterparties through the rule builder, and screening Counterparties against defined black lists.
	34. The system shall have the ability to load cards information. Cards will be linked to a specific account. Scenarios can be defined using the rule builder to monitor transactions conducted through a specific card.
	35. In addition to the data files integration, to integrate with Back-office to get the information of customers, accounts and transactions.
	36. Development/configuration of Virtual Assets Service Providers(VASP) specific transaction monitoring scenarios and risk models.
	37. Capability to identify transactions linked with virtual assets, crypto exchanges, wallets, stablecoins, and related payment patterns.
	38. System should identify, monitor, and generate configurable transaction monitoring alerts/scenarios for virtual asset-related transactions, payment patterns, and VASP-specific risks and typologies and red flags.
	39. Detection of unusual inbound/outbound transfers involving high-risk jurisdictions, mixing services, mule accounts, rapid movement of funds, or layering indicators.
	40. Ability to generate alerts for transactions involving unregistered/unlicensed VASPs.
	41. System should support API integration with block chain analytics solutions (if required in future).
	Know Your Customer (KYC):
	The Know Your Customer (KYC) system to handle the data of new and existing bank customers through an easy and flexible application, allowing to create new forms or to modify pre-existing ones.
	KYC application to provide three main types of KYC forms; Individual form (Physical), Company form (Legal) and Financial form. The form to cover comprehensive information about the customer (whether an individual or an institution 'Company' or Financial) for identifying and assessing the degree of risk and to determine the level of due diligence.
	For new customers, the KYC will operate in between the branches and compliance team as part of the account opening procedure, where the staff will fill the KYC form info into the system through a special form depending on the customer type (Physical/Legal/ Financial). For all existing customers the system shall provide the possibility of linking their files to a KYC form.
	Features and Capabilities:
	The solution should support at least following Features and Capabilities:
	1. KYC Form User can create a new KYC form for any of Physical, Legal and Financial Institution customers. The KYC form enables user to enter all information related to the customer, to help him/her evaluate the customer’s risk.
	2. KYC Form Builder: The form builder to enable users to create dynamic and customized forms for KYC by creating new blocks, adding their own new fields with the different options of data types, mandatory/optional, visible and not visible, and moving fields around. In addition to linking those fields to the risk scoring of KYC easily.
	3. KYC Validity Period: Validity period for KYC forms can be specified in Months, to maintain more accurate data for customers.
	4. Notification Emails: For a flawless monitoring, sending emails is activated on API instantly when a new KYC record is inserted to specific emails.
	5. Search for existing KYC Forms: User can search for existing KYC forms through convenient search screen. User can select any of the retrieved forms to view and/or update.
	6. Issue Form: User can export the KYC details for any customers in PDF/Excel format.
	7. Send Form: User can send the KYC details for any of the customer by email.
	8. Support four eyes principal: can send any newly created or amended KYC form to another person for approval/review, can assign different statuses to the form according to the certain approval processes the KYC form will go through.
	9. Compliance with CDD KYC: KYC forms allow users to capture specific details such as: Account Controlling Persons and Beneficial Owners, Directors and Signatories of Corporates and other Legal Representative and Shareholders. All mentioned parties have the possibility to be flagged as PEP or Not PEP.
	10. Compliance with AML/CFT/CPF Regulations and other laws – To ensure full compliance with the latest national and international laws and regulations.
	11. Bi directional integration with banking system: Instead of entering Customer information twice, one through banking system and one through KYC. The System application provide a real time bi-directional integration with banking system. This will help completely eliminate inconsistencies and duplication of information, minimize effort, time and cost.
	12. Identify a risk score for each Customer: The System shall help the bank automatically calculate a risk score for each Customer by building risk criteria and weighing each risk element. Risk scoring also allows the sorting of alerts according to a customer’s risk level. The formula and structure shall have been designed to comply with the FATF recommendation of the customer risk assessment and of SBP AML/CFT/CPF Regulations and other laws
	13. KYC Data Capturing: Customer data capturing (fields) are enhanced to comply with the international standards and best practices to obtain a sufficient customer and ultimate beneficial owner information. This will increase the efficiency of the customer KYC program and customer due diligence policies. Users can specify what sections to be displayed and/or hidden in KYC forms.
	14. Extended Information Declaration: Users can define any declaration entity they want to store information about.
	15. KYC Attachment: The user can upload the required attachments related to a certain customer(s). This can be a scanned passport, contract, identification document or any other possible electronic document.
	16. Report Manager: Users can extract and download the list of KYC forms generated in a specific branch or zone.
	17. Configure Mandatory and Optional Fields: To meet the different regulations in the different jurisdictions regarding what should be captured from customers on the on boarding and what should not, our KYC enables users to define mandatory fields. This will prevent the customer service or any other KYC user from completing the KYC process without capturing all information specified as mandatory by the bank policies.
	18. Configure On boarding acceptance criteria: KYC enables users to define the criteria upon which a certain customer will be accepted or rejected. This will assign each KYC an Auto Status which will prevent any internal fraud attempts. Manually approved KYC forms that should not be approved as per the acceptance criteria will be detected through the un-editable auto status value.
	19. Customizable workflow: System allows users to define full customizable workflow to manage the movement of the KYC form from one user to another based on factors such as customer risk, KYC status, etc. Users can configure the KYC to have different workflows, each will be applied based on the customer’s risk score.
	20. Duplicate Accounts Check: System allow users to check if there are multiple KYCs defined for customers sharing the following information:
	a. Full Name
	b. Alternative Name
	c. ID number and Nationality
	d. National Number and Nationality
	e. Date of Birth, Place of Birth and Mother Name
	21. Screening against Blacklists: Upon creating or updating the KYC form, system automatically scan the Customer Name, Representative Name and Beneficial Owner Name against the black lists defined in the application.
	22. Configuration of KYC Forms Validity Per Customer Risk: Users can specify the validity period for KYC forms based on customers' risk. This will enable the bank to maintain up-to-date KYC forms and improve the due-diligence level done for their customers. Reports can be generated to list customers with KYC forms that are about to expire.
	23. Search for KYC Expired Identification Documents: Users can search for KYC forms with expired identification documents or those that are about to expire. Results can be exported in PDF or Excel reports.
	24. Integration: In addition to the data files integration, the system to integrate with Back-office to get the information of customers, accounts and transactions.
	25. Generated reports are easily located for further investigations, communication with FIUs or audit trail purposes.
	26. Information is protected by encrypting the generated reports before submission using a reliable encryption tool.
	27. Customer Level Inclusions: Compliance team be able tol monitor customers based on the account level as well as the customer level.
	28. Comprehensive Inventory of Information: One database with all data from several core systems.
	29. Dynamic Risk Scoring: A risk based solution that provides a dynamic risk scoring on both customer and account levels. It also allows the prioritization of generated detections based on their risk.
	30. Rule Builder as well as Common Rules Availability: The rule builder to enable users to create new transactions and customer monitoring rules by building the needed logic using different parameters and groups. At the same time, the customer can benefit from more than 50 common rules available in our library, where 10 of them can be chosen to be configured as part of the standard project implementation to generate any number of relevant scenarios.
	31. KYC solution shall be able to be integrated with bank core systems. Configurability: Bank Users can change, add duplicate, and delete configurations, parameters, risk score, and scenarios, etc. by their own without additional consultancy fees.
	32. Bidder will convey to the Bank that all the customizations that are required to “Go Live”, as agreed upon and signed off by the Bank are completed and the solution is ready for User Acceptance Testing (UAT).
	33. The Bidder will set up the required environment to accommodate a minimum of 5 to 15 concurrent users to perform UAT.
	34. The Bidder should provide all possible test cases as per functional requirements in the bidding documents to carry out UAT. All gaps, errors, bugs reported during UAT phase will need to be resolved in order to successfully conclude the UAT process. The achievement of UAT milestone rests with the Bank. During this phase end-to-end support for the same will be provided by the Bidder.
	35. The Bidder will assist the Bank in conducting all the test cases and analysing / comparing the results. Bidder shall provide experienced resource(s) conversant in all business areas, for troubleshooting during the entire UAT process.
	36. The Bank will not allow any remote access for any services including implementation. Technical, Functional and Support resources from the Bidder are required on site.
	37. Capability to identify, classify, risk-rate Virtual Assets Service Providers (VASPs) customers, and related entities separately from conventional customers.
	38. Support on boarding controls for PVARA licensed/NOC holder VASPs and verification of licensing status.
	39. Maintain dedicated customer category/tagging for Virtual Assets Service Provider (VASPs), Virtual Asset Activities, Exchanges, Wallet Providers, Brokers and related businesses.
	40. Ability to perform Enhanced Due Diligence (EDD) workflows for Virtual Assets Service Provider VASPs.
	41. Support risk-based customer profiling considering virtual asset exposure, transaction geography, wallet behavior and source of funds/wealth.
	42. Capability to incorporate future SBP, FMU, FATF or PVARA regulatory requirements without major customization.
	43. System should support digital KYC onboarding workflow for VASPs and their customers with full audit trail.
	44. System should maintain beneficial ownership (UBO) identification and verification for VASP-related entities.
	42. Solution should support local storage of Alias-Account mapping and resolving Alias based payments.
3.	Back office Functionality:
	· Role Based User Management Module
	· Basic Transaction Monitoring and Reporting Module
	o Transaction Searching
	o Transaction Reports
	o User Reports
	o Audit Trail
	Audit Trail: The systems and its modules shall have a detailed actions tracking enabling audit trail.
5.	Security Standards
	· Bidders should share the detail the Secure Software Development Lifecycle methods and which tools and practices are followed internally for product design, development, and quality assurance.
	· Bidders should provide details about the API/alternate protocol used in the proposed solution.
	· The solution should be highly scalable and offer a modern service-oriented architecture.
	· Solution should have message queuing functionality built in
	· Solution should both horizontally and vertically scalable
	· Solution should be independent of physical servers and can be deployed in virtual environment.
	Security Features
i.	All sensitive data must be encrypted both in transit and at rest using strong encryption algorithms.
ii.	System should have capability of Role-Based Access Control (RBAC) to restrict access to the system, based on users' roles and responsibilities.
iii.	System should Log system activities i-e all users activities, data accesses, configuration changes etc.
iv.	System should have capability to integrate with elastic security SIEM solution to centralize security log management, correlation, and analysis for proactive threat detection.
v.	Vendor shall share the Vulnerability Assessment and Pen Testing report of system in scope, along with remediation status before go live.
vi.	Should be support industry known multifactor authentication technologies/protocol (if required)
vii.	Solution should support SSL / TLS implementation with Client authentication certificates.
8.	Change Management
i	Bidder should provide any updates released by bidder in the platform without any cost.
ii.	Bidder should provide free of cost changes if any regulatory requirements raised by SBP.
iii.	The given Change management mechanism in the bid document shall be followed by parties.
9	Support
i.	Bidder should provide a 24 x 7 x 365 (including holidays)
ii.	Bidder to provide undertaking that it will have Counter arrangements / and assurance to support 24 x 7 x 365 to ZTBL as per SLA given.
iii.	Provide an online bug reporting/ticket based support and tracking system
10	Training / Knowledge Transfer
i.	Deliver technical documentation and administrative operations manual of the system.
ii.	During installation and testing onsite, provide detailed instruction to IT on the maintenance of the application software, to include system recovery and security. Setup Live, DR, Development & QA instances of the application software separately.
iii.	Bidder will provide the SOPs for daily Backup, monitoring KPIs and DR procedure and conduct the DR drill before go Live.
iv.	Train ZTBL staff on use of the administrative functions of the application.
v.	Bidder should provide detailed training to ZTBL nominated Project Implementation Team (PIT), 5 to 15 users, before go live.
vi.	Bidder should provide training to every roles need interaction with the system before go-live.
vii.	Bidder will provide training to functional end-users and the technical IT team members. Necessary training material must be provided to the participants. Location of training program will be in Islamabad, Pakistan.
viii.	Bank will provide all training facilities like classroom, projectors, computers etc. However, Bidder has to bear the cost for travelling, lodging and other expenses for their own personnel.
ix.	The Bidder must ensure that proficient personnel conduct the training. The Bidder shall ensure trainers are proficient and experienced enough in the topic of training.
x.	The training shall include functional and technical training to Bank’s designated personnel and training material should be in English.
11.	Functional Training should include
	· Parameterization
	· Functionalities & features available in the solution
	· Operational and analytical reporting
	· User Management and Auditing Techniques
	· Development of test cases for use during User Acceptance Testing
	o Search, and search optimization/tuning/parameterization
	o Case management/work-flow management
	· All other aspects required for smooth functional operations
	Solution should not have any limitation to build the required number of interfaces with SBP or Bank’s systems.
13.	Solution provider should have following simulators for Bank’s internal and comfort testing.
	· Development Environment
	· QA environment
	· UAT Environment

Item: TMS service level agreement

UNSPSC: System management software maintenance

Specifications / Requirements:

bidder shall provide tuning /optimization, maintenance & support for 03 years SLA from 03 months from the date of go-live of system. Bidder shall have Counter arrangements / and assurance to support 24 x 7 x 365 to ZTBL as per SLA given. Bidder should provide a 24 x 7 x 365 (including holidays). Provide an online bug reporting/ticket based support and tracking system. SLA payment shall be made on quarterly basis for a period of 3 (three) years under Support & Maintenance. Support period will start after 90days of Go-Live. The SLA shall be signed as part of agreement. The Service level shall be categorized as high low and medium. ZTBL shall impose penalty upon breach of SLA terms & conditions and delayed remedial maintenance as per KPIs agreed in SLA. The bidder shall affirm that no technical or operational support for ZTBL’s IT services or products will be delivered from Indian or Israeli territories. In the event that any linkage to these jurisdictions is identified, the respective vendor will be required to immediately transition ZTBL’s support services to an alternate, neutral, and secure jurisdiction such as the UAE, Singapore, or any other non-hostile region.

Lot Title : Automated Screening Solution along with Sanctions & PEP Screening Database

Item: Automated Screening Solution along with Sanctions & PEP Screening Database

UNSPSC: Compliance software

Specifications / Requirements:

Lot No-II	Automated Screening Solution along with Sanctions & PEP Screening Database
1.	Functional Requirements & Management and Administration Features
	The screening solution should have:
	1. Sanctions Screening Functionality - a control used in the detection, prevention and disruption of financial crime and, in particular to mitigate sanctions risk. In this regard the search capability should cover both individuals and entities.
	2. Shall be capable of integration with other market-leading watch list Filtering solution, the central data processing, trend analysis and suspicious behaviour identification to identify suspicious activity. The solution shall include advanced customer and account profiling, risk score management, peer group analysis, case management and regulatory reporting. Shall be Perfectly suitable to be integrated with any banking application to capture the data and provide precise information using the files batches, loading and validation process
	3. Built in intelligent screening algorithms with minimal False Positives.
	4. Fool proof “Fuzzy Logic” capability to eliminate the risk of omitting a name/ string due to (at minimum) spelling variance, missing letter(s), space between words/ strings and change of word order within a string or piece of text. Further, powerful fuzzy matching mechanism (An approach to computing based on "degrees of truth" rather than the usual "true or false”) with the ability to tune and refine the degree of strength of the match to alert creation
	5. In order to properly distinguish between true and a false match, other attributes including but not limited to CNIC, Passport Number, date of birth, nationality, address, place of birth, father’s name, AKAs (Also Known As) etc. should also be available for the assessment.
	6. Provision for Phonetic matches including but not limited to date of birth, nationality, address, place of birth, father’s name, AKAs (Also Known As) etc.
	7. User to categorize scanned entities as PEP, Sanctioned and/or Exempted, in addition to the ability to change the status of each screening.
	8. The suspected connections are in the Customer Details screen, where the user can view all customers which have been flagged as suspected as they share certain information defined by the user.
	9. Ability to reduce potential hits caused by the interaction of certain list terms and frequently encountered persons, e.g. customer names that have already been confirmed as false positives (white listing).
	10. Ability to assign alerts to users, reassign, escalate and move between queues based on permissions. Feature to clearly present alerts for review by authorized officers (as the case may be).
	11. Feature to manually review screening search results with the option to block, hold or release the continuation of the business process including the provision for recording remarks.
	12. The data for sanctions screening will be obtained from subscription service providers on a scheduled basis and will be automatically loaded into screening solution. The screening solution should ensure that the uploaded data in the system is both accurate and complete.
	13. As per the access rights, users or group of users can also have the capability to create detections manually.
	14. Feature to present all relevant data from the sanctions lists for decision making and allow reviewers to make a decision based on the validity of that data and, thereafter, record relevant rationale.
	15. Ability to screen list of names in a batch mode or on an online mode.
	16. Each screening search performed by the solution utilizing any interface (web application, API, and/or file based/batch mode) should be logged with complete details and a unique identifier for future reference.
	17. Availability of comprehensive reporting with provision of customizable reports.
	18. Capability of providing reports for an up to date record of messages to be processed, verified and authorized, as well as items pending for managerial oversight, performance assessment and resource allocation.
	19. Ability to determine which lists should be deployed on an exact match basis, and which would use fuzzy matching.
	20. The ability to manually load internally maintained proscribed lists in XML, CSV, etc. format into the screening solution.
	21. The screening solution should be bundled with subscription based normalized sanction lists covering both individuals and entities from well-renowned watch list service providers that at a minimum cover the following:
	22. UN Sanctions Lists
	23. OFAC Sanctions list
	24. SDN List
	25. UK HMT Sanctions list
	26. EU Sanctions List
	27. Political Exposed Persons (PEP) List (Domestic & International along with affiliates & associates)
	28. Pakistan Domestic Proscribed lists such as:
	29. NACTA (4th & 1st schedule)
	30. FIA Redbook
	31. NAB list
	32. Cancelled CNICs
	The solution must provide for the following management and administration features at the overall System level in an integrated fashion:
	33. All access to the solution, including screening searches performed, transactions handled, changes affecting access controls, system parameters, directories and similar controls should be logged and the logs should be accessible for reporting and analysis.
	34. All access should be logged in order to provide a clear audit trail for review in case of accidental or deliberate violation of security controls.
	35. Generate reports specifically tailored to meet regulatory reporting requirements.
	36. Automate the compilation of data needed for regulatory submissions.
	37. The screening solution should have comprehensive sanction list management features including scheduling for refresh/updates, manual loading of lists, and inclusion/exclusion from screening search capability.
	38. The screening solution should have comprehensive configuration functionality to optimize search screening and whitelisting functionality
	39. The screening solution should have comprehensive case management functionality for compliance and whitelisting
	40. Access to solution will allow the implementation of four-eye or more principal where required. The solution must have the ability where a certain activity/ decision / transaction must be approved by at least two or more people to ensure quality of reviews and subsequent decisions.
	41. The system should capable of auto freezing and de-freezing of accounts in screening solution of emails received time to time from CTD, HDP, NACTA, FIA, SBP, FMU, Cancelled CNICs by NADRA, Court Orders, UNSC, OFAC, MOFA and any Law enforcement agencies etc.
	42. The system should be capable of provisioning exemption module in light of SBP AML/CFT/CPF Regulation R-4 para (14) in screening system.
	43. The system should conduct thorough screening of individuals against all domestic & international PEP databases.
	44. Regular updates of all domestic & international PEPs (Associate/Affiliates, family member of PEPs etc.) databases to ensure the latest information is considered.
	45. Establish a mechanism for handling disputes or disagreements regarding PEP screening outcomes.
	46. Implement risk scoring based on the results of PEP screenings and additional risk factors.
	47. Provide real-time alerts for high-risk individuals or entities.
	48. Maintain a comprehensive audit trail for all PEP screening activities.
	49. Log user actions, system changes, and any modifications to screening parameters.
	50. Allow administrators to define and customize screening policies based on organizational needs.
	51. Enable the adjustment of screening thresholds and parameters.
	52. User registration, authentication, and authorization processes.
	53. Ability to add, modify, or deactivate user accounts.
	54. Generate comprehensive reports on PEP screening results, risk assessments, and compliance status.
	55. Provide analytics tools for trend analysis and decision-making.
	56. A centralized dashboard displaying the compliance status of ongoing screenings.
	57. Visual representation of high-risk entities and areas that need attention.
	58. Design the system to scale with increasing data and user load.
	59. Optimize performance to deliver quick and accurate results.
	60. Ensure that the solution is designed with scalability in mind to accommodate future growth.
	61. Provide dynamic reporting tools that allow administrators to generate ad-hoc reports based on specific criteria.
	62. Develop a structured workflow for resolving red flags or discrepancies identified during the screening processed. Etc.
63. Implementation of sanctions screening controls for Virtual Assets Services Providers (VASP) related counterparties.
64. Facility for blacklist/whitelist management of wallets, exchanges, and counterparties.
65. Support bulk upload and API-based ingestion of Cancelled CNIC/VASP/customer/watch list data.
2.	· The solution should be highly scalable and offer a modern service-oriented architecture.
	· Solution should have message queuing functionality built in
	· Solution should both horizontally and vertically scalable
	· Solution should be independent of physical servers and can be deployed in virtual environment.
3.	PEP Screening (Associate/Affiliates, family member of PEPs etc.) List/Data Base
4.	Security Features
i.	All sensitive data must be encrypted both in transit and at rest using strong encryption algorithms.
ii.	System should have capability of Role-Based Access Control (RBAC) to restrict access to the system, based on users' roles and responsibilities.
iii.	System should Log system activities i-e all users activities, data accesses, configuration changes etc.
iv.	System should have capability to integrate with elastic security SIEM solution to centralize security log management, correlation, and analysis for proactive threat detection.
v.	Vendor shall share the Vulnerability Assessment and Pen Testing report of system in scope, along with remediation status before go live.
vi.	Should be support industry known multifactor authentication technologies/protocol (if required)
vii.	Solution should support SSL / TLS implementation with Client authentication certificates.
5.	Change Management
i.	Bidder should provide any updates released by bidder in the platform without any cost.
ii.	Bidder should provide free of cost changes if any regulatory requirements raised by SBP.
iii.	The given Change management mechanism in the bid document shall be followed by parties.
6.	Support
i.	Bidder should provide a 24 x 7 x 365 (including holidays)
ii.	Bidder to provide undertaking that it will have Counter arrangements / and assurance to support 24 x 7 x 365 to ZTBL as per SLA.
iii.	The bidder should entertain changes requested by ZTBL through Project Implantation Tem (PIT) nominated by ZTBL.
iv.	Provide an online bug reporting/ticket based support and tracking system
7.	Training / Knowledge Transfer
i.	Deliver technical documentation and administrative operations manual of the system.
ii.	During installation and testing onsite, provide detailed instruction to ISD on the maintenance of the application software, to include system recovery and security. Setup Live, DR, Development & QA instances of the application software separately.
iii.	Bidder will provide the SOPs for daily Backup, monitoring KPIs and DR procedure and conduct the DR drill before go Live.
iv.	Train ZTBL staff on use of the administrative functions of the application.
v.	Bidder should provide detailed training to ZTBL nominated Project Implementation Team (PIT), 5 to 15 users, before go live.
vi.	Bidder should provide training to every roles need interaction with the system before go-live.
vii.	Bidder will provide training to functional end-users and the technical IT team members. Necessary training material must be provided to the participants. Location of training program will be in Islamabad, Pakistan.
viii.	Bank will provide all training facilities like classroom, projectors, computers etc. However, Bidder has to bear the cost for travelling, lodging and other expenses for their own personnel.
ix.	The Bidder must ensure that proficient personnel conduct the training. The Bidder shall ensure trainers are proficient and experienced enough in the topic of training.
x.	The training shall include functional and technical training to Bank’s designated personnel and training material should be in English.
8.	Functional Training should include
	· Parameterization
	· Functionalities & features available in the solution
	· Operational and analytical reporting
	· Sanctions/ PEP List Upload scheduling & manual processing, Configuration & Administration
	· User Management and Auditing Techniques
	· Development of test cases for use during User Acceptance Testing
	o Search, and search optimization/tuning/parameterization
	o Case management/work-flow management
	· All other aspects required for smooth functional operations
9.	Major integrations with:
	· Core Banking System Modules ( in-house and to be acquired )
	· ERP-Oracle EBS
	· Connectors/Enterprise Service Bus
10.	Solution should not have any limitation to build the required number of interfaces with SBP or Bank’s systems.
11.	Solution provider should have following simulators for Bank’s internal and comfort testing.
	· Development Environment
	· QA environment
	· UAT Environment
12.	1. Bidder will convey to the Bank that all the customizations that are required to “Go Live”, as agreed upon and signed off by the Bank are completed and the solution is ready for User Acceptance Testing (UAT).
	2. The Bidder will set up the required environment to accommodate a minimum of 05-15 concurrent users to perform UAT.
	3. The Bidder should provide all possible test cases as per functional requirements in the bidding documents to carry out UAT. All gaps, errors, bugs reported during UAT phase will need to be resolved in order to successfully conclude the UAT process. The achievement of UAT milestone rests with the Bank. During this phase end-to-end support for the same will be provided by the Bidder.
	4. The Bidder will assist the Bank in conducting all the test cases and analysing / comparing the results. Bidder shall provide experienced resource(s) conversant in all business areas, for troubleshooting during the entire UAT process.
	5. The Bank will not allow any remote access for any services including implementation. Technical, Functional and Support resources from the Bidder are required on site.
13.	Solution should support local storage of Alias-Account mapping and resolving Alias based payments.
14.	Back office Functionality:
	· Role Based User Management Module
	· Basic Transaction Monitoring and Reporting Module
	o Transaction Searching
	o Transaction Reports
	o User Reports
	o Audit Trail
15.	Audit Trail: The systems and its modules shall have a detailed actions tracking enabling audit trail.
16.	Security Standards
	· Bidders should share the detail the Secure Software Development Lifecycle methods and which tools and practices are followed internally for product design, development, and quality assurance.
	· Bidders should provide details about the API/alternate protocol used in the proposed solution.
17.	All SBP and other regulatory and security related compliance requirements at no additional costs

Item: automated screening service level agreement

UNSPSC: System management software maintenance

Specifications / Requirements:

Price Schedule

For Individual Items

#	Item Title	Quantity	Unit Price (PKR)	Total Price (PKR)	Delivery Location	Delivery Period / Year	Country of Origin
1
2

For Lots

#	Lot Title	Total Lot Price (PKR)	Country of Origin
1	[Lot 1 Title]

📑 General Conditions of Contract (GCC)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

A. General

1. Definitions

1.1 Unless the context otherwise requires, the following terms whenever used in this Contract shall have the same meaning and shall be interpreted as indicated

“Applicable Law” means the laws and any other instruments having the force of law in the Government’s Country, or in such other country as may be specified in the Special Conditions of the Contract (SC), as they may be issued and in force from time to time;
“Procuring Agency” means:-
1. any Ministry, Division, Department or any Office of the Government;
2. any authority, corporation, body or organization established by or under a Law or which is owned or controlled by the Government;.
“The Contract” means an agreement enforceable by law;
“The Contract Price” means the price payable to the Bidder under the Contract for the full and proper performance of its contractual obligations;
“Ancillary Services” means those services ancillary to the provision of Goods, such as transportation and insurance, and any other incidental services, such as installation, commissioning, provision of technical assistance, training, and other such obligations of the Bidder covered under the Contract;
“GCC” means the General Conditions of Contract contained in this section;
“SCC” means the Special Conditions of Contract by which the GCC may be amended or supplemented;
“Day” means calendar day unless indicated otherwise.
“Effective Date” means the date on which this Contract comes into force and effect.
The Bidder” means the individual or corporate body whose Bids to provide the Goods has been accepted by the Procuring Agency;
“The Project Site,” where applicable, means the place or places named in Bids Data Sheet and technical Specifications;
“Government” means the Government of Pakistan;
“Subcontractor” means any entity to which the Bidder subcontracts any part of the Goods.
"Service" means any object of procurement other than goods or works;
“Party” means the Procuring Agency or the Bidder, as the case may be, and “Parties” means both of them;
“Foreign Currency” means any currency other than the currency of the country of the Procuring Agency;
“Completion Date” means the date of completion of the contract by the Bidder as certified by the Procuring Agency;
“In Writing” means communicated in written form with proof of receipt;
“Local Currency” means the currency of Pakistan;

2. Application and Interpretation

2.1 These General Conditions shall apply to the extent that they are not superseded by provisions of other parts of the Contract.

2.2 In interpreting these Conditions of Contract headings and marginal notes are used for convenience only and shall not affect their interpretations unless specifically stated; references to singular include the plural and vice versa; and masculine include the feminine. Words have their ordinary meaning under the language of the Contract unless specifically defined.

3. Applicable Law

3.1 The contract shall be governed and interpreted in accordance with the laws of Pakistan, unless otherwise specified in SCC.

4. Governing Language

4.1 The Contract as well as all correspondence and documents relating to the Contract exchanged between the Bidder and the Procuring Agency, shall be written in the English language unless otherwise stated in the SCC. Supporting documents and printed literature that are part of the Contract may be in another language provided these are accompanied by an accurate translation of the relevant passages in English, in which case, for purposes of interpretation of the Contract, this translation shall govern.

5. Notices

5.1 Any notice, request, or consent made pursuant to this Contract shall be in writing and shall be deemed to have been made when delivered in person to an authorized representative of the Party to whom the communication is addressed, or when sent by registered mail, telex, telegram, or facsimile to such Party at the address specified in the SCC.

6. Delivery/Location

6.1 The Goods shall be delivered to such locations as the Procuring Agency may approve and as specified in SCC.

7. Authorized Representatives / Authority of Member in charge

7.1 Any action required or permitted to be taken, and any document required or permitted to be executed, under this Contract by the Procuring Agency or the Bidder may be taken or executed by the officials specified in the SCC.

B. Commencement, Completion, Modification, and Termination of Contract

8. Effectiveness of Contract

8.1 This Contract shall come into effect on the date the Contract is signed by both parties and such other later date as may be stated in the SCC.

9. Commencement of Services

9.1 The Bidder shall confirm availability of Key Experts and begin carrying out the Services not later than the number of days after the Effective Date specified in the SCC.

10. Program

10.1 Before commencement of the Services, the Bidder shall submit to the Procuring Agency for approval a Program showing the general methods, arrangements, order and timing for all activities. The Services shall be carried out in accordance with the approved Program as updated.

11. Starting Date/Expiration Date

11.1 The Bidder shall start carrying out the Services Five (05) days after the date the Contract becomes effective, or at such other date as may be specified in the SCC.

11.2 Unless terminated earlier pursuant to Clause GCC 15 hereof, this Contract shall expire at the end of such time period after the Effective Date as specified in the SCC.

12. Entire Agreement

12.1 This Contract contains all covenants, stipulations and provisions agreed by the Parties. No agent or representative of either Party has authority to make, and the Parties shall not be bound by or be liable for, any statement, representation, promise or agreement not set forth herein.

13. Modification

13.1 Any modification or variation of the terms and conditions of this Contract, including any modification or variation of the scope of the Services, may only be made by written agreement between the Parties. However, each Party shall give due consideration to any Bids for modification or variation made by the other Party.

13.2 In cases of any modifications or variations, the prior written consent of the Procuring Agency is required.

14. Force Majeure

14.1 Definition

For the purposes of this Contract, “Force Majeure” means an event which is beyond the reasonable control of a Party and which makes a Party’s performance of its obligations under the Contract impossible or so impractical as to be considered impossible under the circumstances.

14.2 No Breach of Contract

The failure of a Party to fulfill any of its obligations under the contract shall not be considered to be a breach of, or default under, this Contract in so far as such inability arises from an event of Force Majeure, provided that the Party affected by such an event (a) has taken all reasonable precautions, due care and reasonable alternative measures in order to carry out the terms and conditions of this Contract, and (b) has informed the other Party as soon as possible about the occurrence of such an event.

14.3 Extension of Time

Any period within which a Party shall, pursuant to this Contract, complete any action or task, shall be extended for a period equal to the time during which such Party was unable to perform such action as a result of Force Majeure.

14.4 Payments

During the period of their inability to perform the Services as a result of an event of Force Majeure, the Bidder shall be entitled to continue to be paid under the terms of this Contract, as well as to be reimbursed for additional costs reasonably and necessarily incurred by them during such period for the purposes of the Services and in reactivating the Service after the end of such period.

15. Termination

15.1 By the Procuring Agency

The Procuring Agency may terminate this Contract in case of the occurrence of any of the events specified in paragraphs (a) through (e) of this Clause. In such an occurrence the Procuring Agency shall give at least thirty (30) calendar days’ written notice of termination to the Bidder in case of the events referred to in (a) through (d); at least sixty (60) calendar days’ written notice in case of the event referred to in (e);

If the Bidder fails to remedy a failure in the performance of its obligations hereunder, as specified in a notice of suspension;
If the Bidder becomes (or, if the Bidder consists of more than one entity, if any of its members becomes) insolvent or bankrupt or enter into any agreements with their creditors for relief of debt or take advantage of any law for the benefit of debtors or go into liquidation or receivership whether compulsory or voluntary;
If the Bidder fails to comply with any final decision reached as a result of arbitration proceedings;
If, as the result of Force Majeure, the Bidder is unable to perform a material portion of the Services for a period of not less than sixty (60) calendar days;
If the Procuring Agency, in its sole discretion and for any reason whatsoever, decides to terminate this Contract;

15.2 By the Bidder

The Bidder may terminate this Contract, by not less than thirty (30) calendar days’ written notice to the Procuring Agency, in case of the occurrence of any of the events specified in paragraphs (a) through (d) of this Clause.

If the Procuring Agency fails to pay any money due to the Bidder pursuant to this Contract and not subject to dispute within forty-five (45) calendar days after receiving written notice from the Bidder that such payment is overdue.
If, as the result of Force Majeure, the Bidder is unable to perform a material portion of the Services for a period of not less than sixty (60) calendar days.
If the Procuring Agency fails to comply with any final decision reached as a result of arbitration.
If the Procuring Agency is in material breach of its obligations pursuant to this Contract and has not remedied the same within forty-five (45) days (or such longer period as the Bidder may have subsequently approved in writing) following the receipt by the Procuring Agency of the Bidder’s notice specifying such breach.

C. Obligations of the Bidder

16. General

16.1 Standard of Performance

The Bidder shall deliver the product and carry out the Services with all due diligence, efficiency and economy, in accordance with generally accepted professional standards and practices, and shall observe sound management practices, and employ appropriate technology and safe and effective equipment, machinery, materials and methods. The Bidder shall always act, in respect of any matter relating to this Contract or to the Services, as a faithful adviser to the Procuring Agency, and shall at all times support and safeguard the Procuring Agency’s legitimate interests in any dealings with the third parties.

16.2 Law Applicable to Goods

The Bidder shall deliver the goods in accordance with the Contract and in accordance with the Law of Pakistan and shall take all practicable steps to ensure that any of its Experts and Sub-Bidders, comply with the Applicable Law.

17. Conflict of Interests

17.1 Bidder Not to Benefit from Commissions and Discounts.

The remuneration of the Bidder shall constitute the Bidder’s sole remuneration in connection with this Contract or the Services, and the Bidder shall not accept for their own benefit any trade commission, discount, or similar payment in connection with activities pursuant to this Contract or to the Services or in the discharge of their obligations under the Contract, and the Bidder shall use their best efforts to ensure that the Personnel, any Subcontractors, and agents of either of them similarly shall not receive any such additional remuneration.

17.2 Bidder and Affiliates Not to be Otherwise Interested in Project

The Bidder agree that, during the term of this Contract and after its termination, the Bidder and its affiliates, as well as any Subcontractor and any of its affiliates, shall be disqualified from providing Goods for any project resulting from or closely related to the Services.

17.3 Prohibition of Conflicting Activities

Neither the Bidder nor its Subcontractors nor the Personnel shall engage, either directly or indirectly, in any of the following activities:

during the term of this Contract, any business or professional activities in the Government’s country which would conflict with the activities assigned to them under this Contract;
during the term of this Contract, neither the Bidder nor their Subcontractors shall hire public employees in active duty or on any type of leave, to perform any activity under this Contract;

18. Confidentiality

18.1 Except with the prior written consent of the Procuring Agency, the Bidder and the Experts shall not at any time communicate to any person or entity any confidential information acquired in the course of the contract.

19. Insurance to be Taken Out by the Bidder

19.1 The Bidder(a) shall take out and maintain, and shall cause any Subcontractors to take out and maintain, at its (or the Subcontractors’, as the case may be) own cost but on terms and conditions approved by the Procuring Agency, insurance against the risks, loss or damage, and for the coverage, as shall be specified in the SCC; and (b) at the Procuring Agency’s request, shall provide evidence to the Procuring Agency showing that such insurance has been taken out and maintained and that the current premiums have been paid.

20. Bidder’s Actions Requiring Procuring Agency’s Prior Approval

20.1 The Bidder shall obtain the Procuring Agency’s prior approval in writing before taking any of the following actions:

(a) appointing such members of the Personnel not provided by the Bidder;

(b) changing the Program of activities; and

21. Reporting Obligations

21.1 The Bidder shall submit to the Procuring Agency the reports and documents in the numbers, and within the periods as prescribed by the Procuring Agency.

22. Liquidated Damages

22.1 If the Supplier fails to deliver any or all of the Goods or to perform the Services within the period(s) specified in the Contract, the Procuring Agency shall, without prejudice to its other remedies under the Contract, deduct from the Contract Price, as liquidated damages, a sum equivalent to the percentage specified in SCC of the delivered price of the delayed Goods or unperformed Services for each week or part thereof of delay until actual delivery or performance, up to a maximum deduction of the performance security (or guarantee) specified in SCC. Once the said maximum is reached, the Procuring Agency may consider termination of the Contract pursuant to GCC Clause 15.

22.2 Correction for Over-payment

If the Intended Completion Date is extended after liquidated damages have been paid, the Procuring Agency shall correct any overpayment of liquidated damages by the Bidder by adjusting the next payment certificate. The Bidder shall be paid interest on the overpayment, calculated from the date of payment to the date of repayment, at the rates specified in SCC.

22.3 Lack of performance penalty

If the Bidder has not corrected a Defect within the time specified in the Procuring Agency’s notice, a penalty for Lack of performance will be paid by the Bidder. The amount to be paid will be calculated as a percentage of the cost of having the Defect corrected, assessed as specified in the SCC.

23. Performance Guarantee

23.1 Within Seven (07) days from the issuance of acceptance letter from the Procuring Agency, the successful Bidder shall furnish the Performance Guarantee in shape of ------- at the discretion of the PA in the amount specified in SCC. In case the amount of Bids security is equal or greater than

23.2 The proceeds of the Performance Guarantee shall be payable to the Procuring agency as compensation for any loss resulting from the Supplier’s failure to complete its obligations under the Contract.

23.3 The Performance Guarantee shall be denominated in the currency of the Contract, or in a freely convertible currency acceptable to the Procuring agency and shall be in the acceptable form as specified in SCC.

23.4 The Performance Guarantee will be discharged by the Procuring agency and returned to the Supplier not later than thirty (30) days following the date of completion of the Supplier’s performance obligations under the Contract, including any warranty obligations, unless otherwise specified in SCC.

24. Fraud and Corruption

24.1 The Procuring Agency requires the Supplier to disclose any commissions or fees that may have been paid or are to be paid to agents or any other party with respect to the Bidding process or execution of the Contract. The information disclosed must include at least the name and address of the agent or other party, the amount and currency, and the purpose of the commission, gratuity or fee.

25. Sustainable Procurement

25.1 The Bidder shall conform to the sustainable procurement contractual provisions, if and as specified in the SCC.

D. Bidder’s Personnel

26. Description of Personnel

26.1 The titles, agreed job descriptions, minimum qualifications, and estimated periods of engagement in the carrying out of the Services of the Bidder’s Key Personnel. The Key Personnel listed by title as well as by name are hereby approved by the Procuring Agency.

27. Removal and/or Replacement of Personnel

27.1 Except as the Procuring Agency may otherwise agree, no changes shall be made in the Key Personnel. If, for any reason beyond the reasonable control of the Bidder, it becomes necessary to replace any of the Key Personnel, the Bidder shall provide as a replacement a person of equivalent or better qualifications.

27.2 If the Procuring Agency finds that any of the Personnel have (i) committed serious misconduct or have been charged with having committed a criminal action, or (ii) have reasonable cause to be dissatisfied with the performance of any of the Personnel, then the Bidder shall, at the Procuring Agency’s written request specifying the grounds thereof, provide as a replacement a person with qualifications and experience acceptable to the Procuring Agency.

27.3 The Bidder shall have no claim for additional costs arising out of or incidental to any removal and/or replacement of Personnel.

E. Obligations of the Procuring Agency

28. Assistance and Exemptions

28.1 The Procuring Agency shall use its best efforts to ensure that the Government shall provide the Bidder such assistance and exemptions as specified in the SCC.

29. Change in the Applicable Law

29.1 If, after the date of this Contract, there is any change in the Applicable Law with respect to taxes and duties which increases or decreases the cost of the related Services rendered by the Bidder, then the remuneration and reimbursable expenses otherwise payable to the Bidder under this Contract shall be increased or decreased accordingly by agreement between the Parties, and corresponding adjustments shall be made to the amounts referred in the SCC.

30. Services and Facilities

30.1 The Procuring Agency shall make available to the Bidder and the Experts, for the purposes of the Services and free of any charge, the services, facilities and property described , at the times and in the manner specified in the SCC or terms of reference.

30.2 In case that such services, facilities and property shall not be made available to the Bidder, the Parties shall agree on (i) any time extension that it may be appropriate to grant to the Bidder for the performance of the Services, (ii) the manner in which the Bidder shall procure any such services, facilities and property from other sources, and (iii) the additional payments, if any, to be made to the Bidder as a result thereof.

F. Payments to the Bidder

31. Contract Price

31.1 The price payable shall be in Pakistani Rupees unless otherwise specified in the SCC. Prices charged by the Supplier for Goods delivered under the Contract shall not vary from the prices quoted by the Supplier in its Bid.

32. Terms and Conditions of Payment

32.1 Payments will be made to the Bidder according to the payment schedule stated in the SCC and as per actual invoice submitted by the Bidder.

32.2 Unless otherwise stated in the SCC, the advance payment shall be made against the provision by the Bidder of a bank guarantee for the same amount, and shall be valid for the period stated in the SCC. Any other payment shall be made after the conditions listed in the SCC for such payment have been met, and the Bidder have submitted an invoice to the Procuring Agency specifying the amount due.

33. Currency of Payment

33.1 Any payment under this Contract shall be made in the currency(ies) specified in the SCC.

G. Quality Control

34. Identifying Defects

34.1 The principle and modalities of Inspection of the Goods by the Procuring Agency shall be as indicated in the SCC. The Procuring Agency shall check the Bidder’s performance and notify him of any Defects that are found. Such checking shall not affect the Bidder’s responsibilities. The Procuring Agency may instruct the Bidder to search for a Defect and to uncover and test any service that the Procuring Agency considers may have a Defect. Defect Liability Period is as defined in the SCC.

35. Correction of Defects,and

Lack of Performance Penalty

35.1 The Procuring Agency shall give notice to the Bidder of any Defects before the end of the Contract. The Defects liability period shall be extended for as long as Defects remain to be corrected.

35.2 Every time notice a Defect is given, the Bidder shall correct the notified Defect within the length of time specified by the Procuring Agency’s notice.

35.3 If the Bidder has not corrected a Defect within the time specified in the Procuring Agency’s notice, the Procuring Agency will assess the cost of having the Defect corrected, the Bidder will pay this amount, and a Penalty for Lack of Performance.

36. Taxes and Duties

36.1 A Supplier shall be entirely responsible for all taxes, duties, fees, etc., incurred until delivery of the contracted Goods to the Procuring Agency.

H. Settlement of Disputes

37. Alternate Dispute Resolution

37.1 The disputes between the parties to the contract may be settled in accordance with Public Procurement Rules, 2004.

37.2 The procuring agency shall refer the matter to the Chief Justice Islamabad High Court or Managing Director PPRA or the Secretary Ministry of Law & Justice for appointment of Arbitrator.

37.3 The fee for the Arbitrator shall be specified in Pak Rupees as determined by the appointing authority which shall be borne and shared equally by the contracting parties.

📑 Special Conditions of Contract (SCC)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

SECTION VIII. SPECIAL CONDITIONS OF CONTRACT

The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.

Number of GC Clause

Amendments of, and Supplements to, Clauses in the General Conditions of Contract

Number of GC Clause 1

Definitions

The Procuring Agency is: Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)), Unit Support Officer Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory

The Supplier is:

The title of the subject procurement is: Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Number of GC Clause 3

Applicable/Governing Law:

The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan

Number of GC Clause 4

Language:

The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.

Number of GC Clause 5

Notices:

The addresses for the notices are:

Procuring Agency:

Contractor/ Bidder:

[Name, address and telephone number].

The Contractor/ Bidder’s Representative(s)

[Name, address, telephone number and e-mail address]

Number of GC Clause 7.1

The Authorized Representatives are:

For the Procuring Agency:

For the Bidder:

Name: ………………………

Designation: ……………..

Address: ……………………………..

Number of GC Clause 8

Effectiveness of the contract

Number of GC Clause 9

Commencement of Contract:

Number of GC Clause 11.2

Expiration of Contract:

Number of GC Clause 15

Termination

In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements.

Number of GC Clause 17

Conflict of Interest:

The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 17.

Number of GC Clause 22

Liquidated Damages

If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.25% to 10.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.

Number of GC Clause 23

Performance Guarantee:

The amount of performance guarantee shall be 10.00% of the contract price in acceptable form of Banker's Cheque, Call at Deposit, Bank Guarantee

Number of GC Clause 32

Payment terms:

Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.

Number of GC Clause 33

Currency of Payment:

All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.

Number of GC Clause 34

Identifying Defects:

The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.

Inspections & Tests Requirements

For being Brand New, bearing relevant reference numbers of the equipment (Certificate from supplier)

For Physical Fitness having No Damages (Certificate from supplier)

For the Country of Origin as quoted by the Supplier (Certificate from manufacturer) is required that product is not from India & Israel.

For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team)

For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team)

Delivery & Documents

Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;

Original and two copies of the usual transport document (for example, a negotiable bill of lading, a non-negotiable sea waybill, an inland waterway document, an air waybill, a railway consignment note, a road consignment note, or a multimodal transport document) which the buyer may require to take the goods;

Copies of the packing list identifying contents of each package;

Insurance Certificate;

Manufacturer’s or Supplier’s Valid Warranty Certificate;

Inspection Certificate issued by the by project coordinator of ZTBL

Certificate of Origin.

The above documents would be required even if the equipment has already been imported and is available with the supplier ex-stock

Number of GC Clause 37

Following is the guidance for Dispute Resolution

If any dispute of any kind whatsoever shall arise between the Authority and the Bidder in connection with or arising out of the Contract, including without prejudice to the generality of foregoing, any question regarding its existence, validity, termination and the execution of the Contract – whether during developing phase or after their completion and whether before or after the termination, abandonment or breach of the Contract – the parties shall seek to resolve any such dispute or difference by mutual diligent negotiations in good faith within 14 (fourteen) days following a notice sent by one Party to the other Party in this regard.
At future of negotiation the dispute shall be resolved through mediation and mediator shall be appointed with the mutual consent of the both parties.
At the event of failure of mediation to resolve the dispute relating to this contract such dispute shall finally be resolved through binding Arbitration by sole arbitrator in accordance with Arbitration Act 1940. The arbitrator shall be appointed by mutual consent of the both parties. The Arbitration shall take place in Islamabad, Pakistan and proceedings will be conducted in English language.
The cost of the mediation and arbitration shall be shared by the parties in equal proportion however the both parties shall bear their own costs and lawyer’s fees regarding their own participation in the mediation and arbitration. However, the Arbitrator may make an award of costs upon the conclusion of the arbitration making any party to the dispute liable to pay the costs of another party to the dispute.
Arbitration proceedings as mentioned in the above clause regarding resolution of disputes may be commenced prior to, during or after completion of the contract.

Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.

Rules of procedure for arbitration proceedings:

Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.

Place of Arbitration and Award:

The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.

📑 Bid Securing Declaration (BSD)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Form 9: Bid Securing Declaration

Date: [insert date (as day, month and year)]

Bid No.:P39938

To: Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)), Unit Support Officer Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory

We, the undersigned, declare that:

We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.

We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:

have withdrawn or modified our Bid during the period of Bid Validity specified in the Form of Bid;
Disagreement to arithmetical correction made to the Bid price; or
having been notified of the acceptance of our Bid by the Procuring Agency during the period of Bid Validity, (i) failure to sign the contract if required by Procuring Agency to do so or (ii) fail or refuse to furnish the Performance Security or to comply with any other condition precedent to signing the contract specified in the Bidding Documents.

We understand this Bid Securing Declaration shall expire if we are not the successful

Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.

📑 Contract Form (CNF)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

SECTION IX: CONTRACT FORMS

THIS AGREEMENT made the _____ day of __________ 20_____ between Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)), Unit Support Officer Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory

(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:

WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists (P39938) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).

NOW THIS CONTRACT WITNESSETH AS FOLLOWS:

1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.

2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-

This form of Contract;
the Form of Bids and the Price Schedule submitted by the Bidder;
the Schedule of Requirements;
the Technical Specifications;
the Special Conditions of Contract;
the General Conditions of the Contract;
the Procuring Agency’s Letter of Acceptance; and
[add here: any other documents]

3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.

4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.

IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.

Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)

Witness to the signatures of the Procuring Agency:

………………………………………………

Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)

Witness to the signatures of the Bidder: …………………………………………………

📑 Integrity Pact (INP)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Integrity Pact

DECLARATION OF FEES, COMMISSION AND BROKERAGE ETC. PAYABLE BYTHE SUPPLIERS OF GOODS, SERVICES & WORKS IN CONTRACTS WORTH RS.10.00 MILLION OR MORE

Contract Number: Contract Value: Contract Title:

Dated:

[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.

Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.

[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.

[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.

Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.

📑 Performance Guarantee Form (PGF)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Performance Guarantee Form

To: Zarai Taraqiati Bank Ltd (ZTBL) (Zarai Taraqiati Bank Ltd (ZTBL)), Unit Support Officer Room # 203, Main Building, ZTBL Head Office,, Zero Point., Islamabad Capital Territory

WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).

AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.

AND WHEREAS we have agreed to give the Bidders guarantee:

THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.

This guarantee is valid until the: [insert date]

Signature and seal of the Guarantors

_____________________________________________________________________

[name of bank or financial institution]

_____________________________________________________________________

[address]

_____________________________________________________________________

[date}

📑 Annexure (ANX)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Price breakdown

Please fill the prcie breakdown for each LOT for eaxmple

S/N Text Rate of Tax Total amount

01 Transaction Monitoring System (tax rate) 123456 (quoted price).

Six rows are for three items of each LOT.

1. Software price (Lot-I).

2. Servcie Level Agreement (Lot-I).

3. charge request rate(Lot-I).

4. Software price (Lot-II).

5. Servcie Level Agreement (Lot-II).

6.charge request rate(Lot-II).

Note: please fill as per quoted solution and price total of these three items shall be same as pr quoted price against each lot. the purpose of this annexure is only to have the breakdown of quoted price for contract management. in case of error the quoted price at main price sceulde shall be considered final.

Financial Table Inputs (Vendor)

SN	Title	Rate of tax	Total price

📑 Procurement Forms (PFD)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Published on: Friday, May 22, 2026

Ref# : P39938

Past Experience and Completed Contracts

contracts over 50 millions during last three years. please atatch only related past experiecne.

Financial Capacity and Net Worth Evaluation Form

Audited financial statements are required for last three years (if audit of last year is in progress or pending the audited report of next last year must be attached)

Standard Bidding Document

📑 Procurement Notice (NIT)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Ref# : P39938

PROCUREMENT OF GOODS

📑 Instructions to Bidders (ITB)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Ref# : P39938

A. Introduction

1.Scope of Bids

2. Source of Funds

3. Eligible Bidders

4. Eligible Goods and Related Services

5. One Bid per Bidder

6. Cost of Bidding

B. Bidding Documents

7. Contents of Bidding Document

8. Clarification of Bidding documents

9. Amendment of Bidding documents

C. Preparation of Bids

10. Language of Bid

11. Documents and samples Constituting the Bid

12. Documents Establishing Eligibility of the Goods and Conformity to Bidding documents

13. Documents Establishing Eligibility and Qualification of the Bidder

14. Form of Bids

15. Bids Prices

16. Bids Currencies

17. Bids Validity Period

18. Bid Security or Bid Securing Declaration

19. Withdrawal, Substitution, and Modification of Bid

20. Format and Signing of Bid

D. Submission of Bids

21. Submission of Bids through EPADS v2.0

22. Deadline for Submission of Bids

E. Opening and Evaluation of Bids

23. Opening of Bids

24. Clarification of Bids

25. Preliminary Examination of Bids

26. Examination of Terms and Conditions; Technical Evaluation

27. Correction of Errors

28. Conversion to Single Currency

29. Evaluation of Bids

30. Domestic Preference

31. Determination of Successful Bid

32. Abnormally Low Financial Bids

F. Award of Contract

33. Criteria of Award

34. Negotiations

35. Procuring Agency Right to reject all bids

36. Procuring Agency’s Right to Vary Quantities at the Time of Award

37. Notification of Award

38. Signing of Contract

39. Corrupt & Fraudulent Practices

F. Grievance Redressal & Complaint Review Mechanism

40. Constitution of Grievance Redressal

G. Mechanism of Blacklisting

41. Mechanism of Blacklisting

📑 Bid Data Sheet (BDS)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Ref# : P39938

Bids Data Sheet (BDS)

BDS Clause Number ITB Number Amendments of, and Supplements to, Clauses in the Instruction to Bidders

A. Introduction

B. Bidding Documents

C. Preparation of Bids

D. Submission of Bids

E. Opening and Evaluation of Bids

F. Review of Procurement Decisions

Eligibility Criteria

Evaluation Criteria

Items/Lots

Related Services of Goods:

Items/Lot Specification

Price Schedule

📑 General Conditions of Contract (GCC)

Procurement of Transactions Monitoring, Sanctions, PEP Screening Software Solution & Lists

Ref# : P39938

A. General

1.1 Unless the context otherwise requires, the following terms whenever used in this Contract shall have the same meaning and shall be interpreted as indicated

B. Commencement, Completion, Modification, and Termination of Contract

BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders