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7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
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JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log
JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province).
+92-300-180-4321
Log.jiap@gmail.com
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
|
BDS Clause Number |
ITB Number |
Amendments of, and Supplements to, Clauses in the Instruction to Bidders |
A. Introduction |
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|
1 |
1.1 |
Name of Procuring Agency:Â JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)) The subject of procurement is:Â SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES AT JINNAH INTERNATIONAL AIRPORT, KARACHI Expected commencement date: Friday, July 17, 2026 |
|
2. |
2.1 |
Financial year for the operations of the Procuring Agency:Â 2025-26 Name and identification number of the Contract: P19931Â |
| 3. | 4.6 | JV/Consortium or Association Allowed: No Number of JV/Consortium Members: Nil |
B. Bidding Documents |
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|
4. |
7.1 |
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Wednesday, April 15, 2026 |
| 5. | 8.1 |
Any addendum, in case issued, shall be published on JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)) website and on EPADS v2.0. |
| 6. |
9.1 |
List of documents required along with the bid: No |
| 7. | 11.1 |
The qualification criteria to establish the supply / production capability of the bidder. see Eligibility Criteria |
| 8. | 7.6 |
|
| 9. | 13.1 & 13.2 | Price schedule will be provided according to the format defined and acquired. see section price schedule. |
| 10. | 7.6.2 |
 Specifications: see section of specifications. |
C. Preparation of Bids |
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|
11. |
13.5 |
The price shall be Fixed. |
| 12. |
15.1 |
Currency of the Bids shall be : PKR |
| 13. |
16.1 |
The Bids/Bid Validity period shall be: 120 Days |
| 14. |
17.1 |
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6 |
| 15. | 17.3 |
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents,  for example the bid validity is 180 days so the bid security shall be valid for  180+28 = 208 days. |
| 16. | 18.1 |
Alternative Bids to the requirements of the bidding documents will not be permitted. |
D. Submission of Bids |
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|
17. |
21.1 |
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following; JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province). Bids that are not submitted on EPADS v2.0 shall be disqualified. The deadline for Bids submission is: Wednesday, April 29, 2026 11:00 AM |
E. Opening and Evaluation of Bids |
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|
18. |
26.1 |
The Bids opening shall take place on EPADS v2.0. Day : Wednesday Date:Â Wednesday, April 29, 2026 Time : 11:30 AM |
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19. |
32.1 |
Selection technique adopted will be: Quality and Cost Based Selection (QCBS) |
F. Award of Contract |
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|
20. |
49.1 |
The Performance guarantee shall: 5.00%. The Performance Guarantee shall be acceptable in the form of:Â Pay Order, Bank Guarantee |
| 21. | 51.1 |
Arbitrator shall be appointed by mutual consent of the both parties. |
G. Review of Procurement Decisions |
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|
22. |
53.1 |
Grievence against this procurement shall be submitted online on EPADS v2.0. |
| Bidder's Type | Required Registration |
|---|---|
|
Any |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| Bid Security amounting Rs. 24,500,000/- must be in Favour of "Pakistan Airports Authority" - Also attach copy here and must be submitted in orginal before Bid Closing Time. Bid Security Declaration is not applicable. | Yes |
| The bidder must possess SESSI, EOBI and Professional Tax Certificates (FY25-26). Kindly attach the documentary evidences establishing registration as required. | Yes |
Quality and Cost Based Selection (QCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 65 | |
| Experience (Copy of contract(s) & completion certificate along with Satisfactory Completion Certificates of both past and current clients to be attached. Only contracts having a duration of at least (12) months shall be considered for evaluation | ||
| The bidder must have at least one (01) year experience of providing similar janitorial/ cleaning services to large organizations in public or private sector. (Qualitative)(Doc Required)  3 years or more  (10)  2 years or more  (7)  1 year or more  (4)  Less than 1 year  (0) | 10 | |
| No. of Clients (All claimed contracts must have a minimum duration of twelve (12) months. Additionally, at least one (01) client must have a minimum covered area of 300,000 square feet or above.) | ||
| The bidder must have provided similar janitorial/cleaning services to at least three (03) facilities of comparable operational complexity.(The details of Categories are defined in Annex 'Bid Specifics' Sec. 9 Page no.11) (Qualitative)(Doc Required)  The Bidder have no. of Clients in all Categories A, B and C  (15)  The Bidder have no. of Clients in Categories A & B  (12)  The Bidder have no. of Clients in Categories A & C  (10)  The Bidder have no. of Clients in Categories B & C  (8)  The Bidder have no. of Clients in only Category A  (7)  The Bidder have no. of Clients in only Category B  (5)  The Bidder have no. of Clients in only Category C  (3)  The Bidder does not have any client in defined Categories  (0) | 15 | |
| Manpower (Deployment shall mean continuous on-site manpower under a single contract. Documentary proof required in the form of client certificate mentioning deployed manpower. Cumulative manpower across multiple contracts shall not be considered.) | ||
| The bidder must demonstrate experience of deploying janitorial staff under one contract. Note: The bidder must demonstrate experience of managing janitorial services with cumulative deployment of at least 300 janitorial / housekeeping personnel. (Qualitative)(Doc Required)  Maximum Manpower deployed 201 or above  (15)  Maximum Manpower deployed 176 – 200  (14)  Maximum Manpower deployed 151 – 175  (13)  Maximum Manpower deployed 126 – 150  (12)  Maximum Manpower deployed 101 – 125  (11)  Maximum Manpower deployed 75 – 100  (10)  Maximum Manpower deployed 65 – 74  (8)  Maximum Manpower deployed 50 – 64  (6)  Below 50  (0) | 15 | |
| Work Plan as per Annexure Bid Specifics Section 8.2 -The bidder shall submit a comprehensive and detailed Work Plan demonstrating its operational capability to deliver the required janitorial and cleaning services in accordance with the Scope. | ||
| Comprehensive and detailed Work Plan demonstrating its capibility in all categories as defined in Bid Specifics Section 9 (iv) PG 12 (Qualitative)(Doc Required) | 30 | |
| Certifications - (Certificates must be valid, issued in the name of the bidding entity, and relevant to janitorial/facility management services.) | ||
| ISO Certifications - ISO 9001 (Quality Management), ISO 45001 (Occupational Health & Safety), ISO 14001 (Environmental Management) (Qualitative)(Doc Required)  The bidder possess all certifications in ISO 9001, ISO 45001, ISO 14001  (5)  The bidder possess ISO 9001 and ISO 45001 only  (4)  The bidder possess either (ISO 9001 or ISO 45001) AND ISO 14001  (3)  The bidder possess either ISO 9001 or ISO 45001  (2)  The bidder only possess certification in ISO 14001  (1)  Nil  (0) | 5 | |
| Others | ||
| Annual Turnover (Qualitative)(Doc Required)  ≥ Rs. 900 Million  (20)  ≥ Rs. 600 Million  (15)  ≥ Rs. 350 Million  (12)  Below Rs. 350 Million  (0) | 20 | |
| The bidder shall have an established operational office within Karachi capable of supporting contract operations, supervision and logistics. The bidder shall provide documentary proof such as office lease/ownership docs, utility bill, & office detail (Qualitative)(Doc Required)  Permanent operational office in Karachi  (5)  Proposed office to be established post-award (Bidder must submit a sworn affidavit confirming office setup within one month of contract award)  (2)  No local office  (0) | 5 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES (As per Appendix F) Complete Contract Price for the period of 3 years incl all taxes excluding SST |
Address: JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province). Schedule: within 30 days after Award of Contract Quantity: 1 |
1 | 24500000 |
Yes
| Position | Related Services |
|---|---|
| SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES (As per Appendix F) Complete Contract Price for the period of 3 years incl all taxes excluding SST | As defined in Bid Specifics & Related Appendixes |
Positions Without Lots :
Position: SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES (As per Appendix F) Complete Contract Price for the period of 3 years incl all taxes excluding SST
Specifications / Requirements:
Detailed Scope of Services are defined in Appendix A (Scope of Services), Appendix B (Consumables), Appendix C & C-1 (List of Equipment), Appendix D (Number of Employees). The bidder must comply all conditions as defined in above annexures.The detailed Scope of Work is defined in Bid Specifics and Appendix A (Scope of Services), B(Consumable), C, C-1 (List of Equipment), D (Number of Employees) and F(Schedule of Pricing).
The bidders may submit hardcopy of the Bids at the time of Bid Closing.Â
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
|
Number of GC Clause |
Amendments of, and Supplements to, Clauses in the General Conditions of Contract |
|
 |
Definitions The Procuring Agency is: JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province). The Supplier is: The title of the subject procurement is:SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES AT JINNAH INTERNATIONAL AIRPORT, KARACHI |
|
GCC 2 |
Applicable/Governing Law: The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan |
|
GCC 3 |
Language: The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English. |
|
GCC 4 |
Notices: The addresses for the notices are: Procuring Agency: JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log Contractor/ Bidder:  [Name, address and telephone number]. The Contractor/ Bidder’s Representative(s) [Name, address, telephone number and e-mail address]  |
|
GCC 6.1 |
The Authorized Representatives are:  For the Procuring Agency: JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log For the Bidder: Name: ……………………… Designation: …………….. Address: ……………………………..  |
|
GCC 7 |
Effectiveness of the contract The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties |
|
GCC 8 |
Commencement of Contract: The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract. |
|
GCC 10.2 |
Expiration of Contract: The time period shall be …………………. |
|
GCC 14 |
Termination In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements. |
|
GCC 16 |
Conflict of Interest: The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 17. |
|
GCC 20 |
Liquidated Damages If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.06% to 5.00%Â of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority. |
|
GCC 21 |
Performance Guarantee: The amount of performance guarantee shall be 5.00%Â of the contract price in acceptable form of Pay Order, Bank Guarantee |
|
GCC 27 |
Currency of Payment: All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees. |
|
GCC 28 |
Payment terms: Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract. |
| Â | Â |
|
GCC 29 |
Identifying Defects: The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided. Inspections & Tests RequirementsCompletion Certificate by OIC Janitorial |
|
GCC 31 Â |
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder. Arbitrator’s fee: The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties. Appointing Authority for Arbitrator: By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties. Rules of procedure for arbitration proceedings: Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator. Place of Arbitration and Award: The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties. |
Date: [insert date (as day, month and year)]
Bid No.:P19931
To: JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province).
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We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred  for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
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THIS AGREEMENT made the _____ day of __________ 20_____ between JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province).
 (hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
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WHEREAS the Procuring Agency invited Bids for provision of goods, viz., SERVICE LEVEL AGREEMENT for JANITORIAL AND CLEANING SERVICES AT JINNAH INTERNATIONAL AIRPORT, KARACHI (P19931) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
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NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1.  In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2.  The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3.  In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4.  The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
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IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
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Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Bidder: …………………………………………………
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Contract                          Number:  Contract                              Value:  Contract Title:
Dated:
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[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid  or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
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To:     JINNAH INTERNATIONAL AIRPORT (Pakistan Airports Authority (PAA)), Officer In Charge Log JINNAH INTERNATIONAL AIRPORT , Airport Sub-Division, Malir (District), Karachi (Division), Sindh (Province).
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WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
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AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
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AND WHEREAS we have agreed to give the Bidders guarantee:
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THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarÂantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
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This guarantee is valid until the: [insert date]
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Signature and seal of the Guarantors
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_____________________________________________________________________
[name of bank or financial institution]
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_____________________________________________________________________
[address]
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_____________________________________________________________________
[date}
The document shall be duly signed by bidder without any change and the same shall be attached here. Any form / template / data required in this document must be filled and made part of this document in single PDF and be uploaded in this section.
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The Bidder must mention the make / model of all the consumables as defined in Appendix B Consumables without which the bid shall be disqualified. The Consumables must be reknowned / reputable brands.Â
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The Bidder must mention the make / model of all the equipment / machinery / tools without which the bid shall be disqualified.Â
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The document shall be duly signed by bidder without any change and the same shall be attached here.Â
The bidder must fill all individual / unit prices, sub-total and Grand Total of all prices and also mention in Words.
The bidder must comply to the instructions and Bid Securities & Performance Guarantees shall only be allowed as per aforementioned list of Banks.
Undertaking on Affadavit for carrying out eco-friendly practises.
1. All garbage bags shall be biodegradeables
2. use of high-quality microfiber cloths and mops instead of traditional cotton or paper towels. floor waxes, strippers, and polishes must have Low Volatile Organic Compound (VOC) content.
3. For pest management all chemicals used shall be Non-Toxic Pest Control.
As per Bid Specifics of RFP Page no 11.
The Bidder must submit the required details as specified in this form on Affadavit.Â