7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary
50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
+92-301-851-8137
procurement@idap.pk
The following specific data for the procurement of Non-Consultancy Services to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency: Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad)
The subject of procurement is: PROVISION OF INTERNET SERVICES FOR FEDERAL GOVERNMENT POLYCLINIC (PGMI)-II AT G-11/3, ISLAMABAD
Expected commencement date: Tuesday, December 15, 2026
BDS Clause Number 2
Financial year for the operations of the Procuring Agency: 2026-27
Name and identification number of the Contract: P137838
BDS Clause Number 3
JV/Consortium or Association Allowed: Yes
Number of JV/Consortium Members: 2
BDS Clause Number 4
The Bidders may seek clarifications through EPADS v2.0: Clarification Date:
Pre-Bid Meeting: Tuesday, October 13, 2026 11:00 AM
Venue: 50, B-III, Gulberg-III
BDS Clause Number 5
Any addendum, in case issued, shall be published on Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad) website and on EPADS v2.0.
BDS Clause Number 6
List of documents required along with the bid:
BDS Clause Number 7
The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
Specifications:
see section of specifications.
BDS Clause Number 11
The price shall be Fixed.
BDS Clause Number 12
Currency of the Bids shall be : PKR
BDS Clause Number 13
The Bids/Bid Validity period shall be: 120 Days
BDS Clause Number 14
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee
BDS Clause Number 15
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents, for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Friday, October 23, 2026 03:00 PM
BDS Clause Number 18
The Bids opening shall take place on EPADS v2.0.
Day : Friday
Date: Friday, October 23, 2026
Time : 03:30 PM
BDS Clause Number 19
Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria
BDS Clause Number 20
The Performance guarantee shall: 10.00%.
The Performance Guarantee shall be acceptable in the form of: Bank Guarantee
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) State Owned Enterprise (Private Limited) State Owned Enterprise (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) |
| Eligibility Criteria | Document |
|---|---|
| Registration/incorporation of Applicant under the laws of Pakistan. | Yes |
| Valid Income Tax Registration | Yes |
| Valid General Sales Tax Registration (Status = Active with FBR) | Yes |
| The bidder shall furnish the original bid security as part of/along with Technical Bid in Rupees in shape of Bank Guarantee/CDR/Pay Order in favor of “Infrastructure Development Authority of the Punjab”. The Bid Security is as follows: • PKR 100,000 | Yes |
| Affidavit on non-judicial stamp paper (of value PKR 100/-) declaring “Applicant/Company is currently not blacklisted/ defaulted by the Employer or any Government Agency”. | Yes |
| Bidder must attach complete signed & stamped tender document with the technical bid. | Yes |
| Provide Authorization letter from the OEM (Where Applicable). | Yes |
| Provide Separate undertaking/affidavit (of value PKR 100/-) that information provided by the firm is correct | Yes |
| Valid legal entity of the applicant (Company/firm) e.g. Certificate of registration from SECP (along with latest certified copy of Form 29 and Form “A”) or Registrar of firms (along with Certified copy of Partnership Deed) for Local Firm. Foreign firms must attach similar certificate of registration from the respective registration body of their home country. | Yes |
| Affidavit on stamp paper (of value PKR 100/-) that non-performance of a contract has not occurred within the last seven (07) years. The Employer may in case of poor performance of any Bidder as reported by the employers of the previously awarded contracts, interalia, reject his proposal and/or refer the case to the concerned forum(s). Upon such reference, the concerned forum(s) in accordance with its rules, procedures and relevant laws of the land take such action as may be deemed appropriate un | Yes |
Least Cost Based Selection (LCBS)
Weightage
| Technical Evaluation % |
|---|
| 100 |
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Years of Establishment: Full Marks will be given if “A” is 10 Years or more. For ‘A’ less than 10 Years, marks will be awarded as: (A/10) *20 No Marks will be given if “A” is less than 05 Years *A = Experience of firms in years Provide the copy of the Certificate of Incorporation /Partnership Deed (Qualitative)(Doc Required) | 20 | |
| No. of Clients/Services Provided in Last 05 years. (Govt/Semi Govt/ Private Company/multinational Clients): 30 points will be given if the number of services provided by the bidder are 10 or more. If the number of services provided are less than 10, points will be awarded as: {(number of projects/10) *30} No points will be given if number of services provided is less than 05. (Minimum 50% Marks are Mandatory to Qualify) Provide proof for the provision of Internet services. Proof must be duly signed by Client (Qualitative)(Doc Required) | 30 | |
| Cumulative Annual Turnover in last three financial years: Full Marks will be given if “A” is PKR 100 Million or above. For ‘A’ less than PKR 100 Million, marks will be awarded as: (A/100) *30 No Marks will be given if “A” is less than PKR 50 Million. *A= Cumulative Annual Turnover in last three financial years (in PKR Million) (Minimum 50% Marks are Mandatory to Qualify) Provide copy of audited financial statements (Qualitative)(Doc Required) | 30 | |
| List of Operation & Maintenance Team Members: 10 or Greater = 20 Marks 9 to 7 = 15 Marks 6 to 5 = 10 Marks Less than 5 = 0 Marks Provide company staff details/CVs (Qualitative)(Doc Required) | 20 | |
Lot Title : PROVISION OF INTERNET SERVICES FOR FEDERAL GOVERNMENT POLYCLINIC (PGMI)-II AT G-11/3, ISLAMABAD
Bid Security : 100000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Throughput (Internet CIR) (500 x Per Mbps ) | Address: Federal Government Polyclinic (PGMI-II), Islamabad Schedule: 30 DaysQuantity: 24/month |
24/month |
| Throughput (MPLS) (50 x Mbps) | Address: Installation Charges (OTC) Schedule: 30 DaysQuantity: 24/month |
24/month |
| Installation Charges (OTC) | Address: Installation Charges (OTC) Schedule: 30 DaysQuantity: 1/Qty |
1/Qty |
No
Lot Title : PROVISION OF INTERNET SERVICES FOR FEDERAL GOVERNMENT POLYCLINIC (PGMI)-II AT G-11/3, ISLAMABAD
Position: Throughput (Internet CIR) (500 x Per Mbps )
Specifications / Requirements:
| 1. TECHNICAL SPECIFICATIONS | |||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Note: The Bidder shall fill in the below Yes/No column and submit it as part of the Technical Bid. The bidder shall also provide OEM technical product data sheets for all the IT equipment mentioned in the Technical Specifications. | |||||||||||||||||||||||||||||||||||
| SR.# | PARTICULARS | DESCRIPTION | Yes/No | ||||||||||||||||||||||||||||||||
| 1. | Location | Internet Services (CIR) for Federal Government Polyclinic (PGMI)-II at G/11/3, Islamabad - (33.67178898130492, 73.00004435182746) | |||||||||||||||||||||||||||||||||
| 2. | Throughput Requirement | ISP will provide a solution to cater for 500 Mbps CIR Throughput Requirements ISP will provide a solution to cater for 50 Mbps MPLS Connectivity Requirements ISP will configure service for new Throughput requirements from the start of next billing month ISP will provision sufficient Bandwidth to support the Client’s end- to-end throughput requirements. | |||||||||||||||||||||||||||||||||
| 3. | IP Pool | x6 usable public IP addresses (without additional cost) | |||||||||||||||||||||||||||||||||
| 4. | Physical Links | Primary Media = Fiber Backup Media = Fiber | |||||||||||||||||||||||||||||||||
| 5. | Link Diversification | Path diversification will be strictly ensured. Primary and backup media will use diverse paths ISP will terminate media in redundant hardware Hardware will be installed in different racks where available ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 6. | Backend Diversification | ISP will ensure backend diversification of service. Primary and Backup links will terminate in redundant Core inside the ISP network. ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 7. | Link Characteristics | ISP Should be a Bandwidth Distributor (having own Fiber Optic Cable) ISP will provide CIR (Committed Information Rate) Internet Bandwidth Support for IPv4 traffic ISP will provide sufficient bandwidth to support the required Throughput Latency to key Internet destinations (hosted nationally or internationally) must be =<150ms averaged over a period of 1 min Packet Loss: Moving average Packet loss calculated every 30sec to key Internet destinations (hosted nationally or internationally) must be =<1% Jitter value averaged over 5 sec period for key real-time services should be =<30ms (WhatsApp, Zoom, Teams, Skype, WebEx etc.) ISP will provide a dashboard showing client WAN link status. | |||||||||||||||||||||||||||||||||
| 8. | Service Level Agreement | Minimum Service uptime should not be less than 99.5% (3.65 hr cumulative downtime maximum per month) Single SLA breaching incident allowed in a calendar year | |||||||||||||||||||||||||||||||||
| 9. | General Conditions | The required Mbps CIR dedicated internet bandwidth must be over Fiber Optic Cable. CPE installation will be the service provider’s responsibility (link handoff on RJ45/ Fiber as per link requirement, related cabling and modules will be the service provider’s responsibility at its cost). The firm will be responsible for its repair and maintenance at its own cost. Service Handoff: The internet connectivity along with all related devices/ equipment e.g., switches, routers, modules, convertors, etc. will be directly terminated in the Main Server Room / IT Room of the Hospital building. The ISP will be responsible for deputing qualified personnel for installation, configuration, and testing of the internet connections at the Site. ISP will communicate protocols/topology and configuration requirements to the Client for client-side configuration and integration purposes. | |||||||||||||||||||||||||||||||||
| ISP will be responsible for designing and implementing failover/HA setup. Failover strategy/protocols/topology and configuration requirements will be communicated to Client beforehand for client-side configuration and integration purposes. ISP will assist client technical team with HA setup where required. Primary to Secondary link failover and failback will not require any manual intervention. The equipment/hardware supplied by the ISP shall be brand new and complete with all respects. Moreover, the technical staff of the ISP shall be involved in installation and configuration of same equipment provided. Service Provider is responsible to rack/mount their equipment in the racks. Service Provider is expected to rack their HW in a professional manner. HW must be delivered with all racking accessories including rails, trays and nuts/bolts etc. All the equipment installed at both the ends for the dedicated (CIR) Internet Bandwidth (Primary and Secondary links), will be the property of the ISP and the ISP will be responsible for its repair and maintenance at its own cost. The ISP shall provide alternative equipment of the same capacity in case of any fault in the installed equipment. In the event of any permanent fault in the equipment, the ISP shall replace the same with new equipment of the same model/advanced model of the same capacity/higher capacity. The dedicated line/ service over Fiber Optic Cable provided to the Site will not be shared with or utilized by any third party during the period of the contract between the Client and the ISP. All civil work e.g., installation (including setting-up of the equipment/ devices i.e., RF/Wireless (ISM Radio Band) Tower, ODF (Optical Fiber Distribution Frame), Fiber Splicing, Copper patching, Joint Enclosure, and Media Convertor along with Auto failover device, CPE, etc.), excavating, digging (soft & hard), curing, tunneling, configuration and testing of the Fiber Optic Cable or RF/Wireless (ISM Radio Band) within the Site will be the responsibility of the ISP. Moreover, the concerned authority’s approval for any road-cut/ROW shall be the responsibility of the ISP. Furthermore, all the excavation and restoration to the original condition will be the responsibility of the ISP. The ISP shall fix the cemented tags or path indicators at the route of Fiber Optic Cable installed within the Site as per industry standard to mark cable run and to avoid any damage to the cable. | |||||||||||||||||||||||||||||||||||
Position: Throughput (MPLS) (50 x Mbps)
Specifications / Requirements:
| 1. TECHNICAL SPECIFICATIONS | |||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Note: The Bidder shall fill in the below Yes/No column and submit it as part of the Technical Bid. The bidder shall also provide OEM technical product data sheets for all the IT equipment mentioned in the Technical Specifications. | |||||||||||||||||||||||||||||||||||
| SR.# | PARTICULARS | DESCRIPTION | Yes/No | ||||||||||||||||||||||||||||||||
| 1. | Location | Internet Services (CIR) for Federal Government Polyclinic (PGMI)-II at G/11/3, Islamabad - (33.67178898130492, 73.00004435182746) | |||||||||||||||||||||||||||||||||
| 2. | Throughput Requirement | ISP will provide a solution to cater for 500 Mbps CIR Throughput Requirements ISP will provide a solution to cater for 50 Mbps MPLS Connectivity Requirements ISP will configure service for new Throughput requirements from the start of next billing month ISP will provision sufficient Bandwidth to support the Client’s end- to-end throughput requirements. | |||||||||||||||||||||||||||||||||
| 3. | IP Pool | x6 usable public IP addresses (without additional cost) | |||||||||||||||||||||||||||||||||
| 4. | Physical Links | Primary Media = Fiber Backup Media = Fiber | |||||||||||||||||||||||||||||||||
| 5. | Link Diversification | Path diversification will be strictly ensured. Primary and backup media will use diverse paths ISP will terminate media in redundant hardware Hardware will be installed in different racks where available ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 6. | Backend Diversification | ISP will ensure backend diversification of service. Primary and Backup links will terminate in redundant Core inside the ISP network. ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 7. | Link Characteristics | ISP Should be a Bandwidth Distributor (having own Fiber Optic Cable) ISP will provide CIR (Committed Information Rate) Internet Bandwidth Support for IPv4 traffic ISP will provide sufficient bandwidth to support the required Throughput Latency to key Internet destinations (hosted nationally or internationally) must be =<150ms averaged over a period of 1 min Packet Loss: Moving average Packet loss calculated every 30sec to key Internet destinations (hosted nationally or internationally) must be =<1% Jitter value averaged over 5 sec period for key real-time services should be =<30ms (WhatsApp, Zoom, Teams, Skype, WebEx etc.) ISP will provide a dashboard showing client WAN link status. | |||||||||||||||||||||||||||||||||
| 8. | Service Level Agreement | Minimum Service uptime should not be less than 99.5% (3.65 hr cumulative downtime maximum per month) Single SLA breaching incident allowed in a calendar year | |||||||||||||||||||||||||||||||||
| 9. | General Conditions | The required Mbps CIR dedicated internet bandwidth must be over Fiber Optic Cable. CPE installation will be the service provider’s responsibility (link handoff on RJ45/ Fiber as per link requirement, related cabling and modules will be the service provider’s responsibility at its cost). The firm will be responsible for its repair and maintenance at its own cost. Service Handoff: The internet connectivity along with all related devices/ equipment e.g., switches, routers, modules, convertors, etc. will be directly terminated in the Main Server Room / IT Room of the Hospital building. The ISP will be responsible for deputing qualified personnel for installation, configuration, and testing of the internet connections at the Site. ISP will communicate protocols/topology and configuration requirements to the Client for client-side configuration and integration purposes. | |||||||||||||||||||||||||||||||||
| ISP will be responsible for designing and implementing failover/HA setup. Failover strategy/protocols/topology and configuration requirements will be communicated to Client beforehand for client-side configuration and integration purposes. ISP will assist client technical team with HA setup where required. Primary to Secondary link failover and failback will not require any manual intervention. The equipment/hardware supplied by the ISP shall be brand new and complete with all respects. Moreover, the technical staff of the ISP shall be involved in installation and configuration of same equipment provided. Service Provider is responsible to rack/mount their equipment in the racks. Service Provider is expected to rack their HW in a professional manner. HW must be delivered with all racking accessories including rails, trays and nuts/bolts etc. All the equipment installed at both the ends for the dedicated (CIR) Internet Bandwidth (Primary and Secondary links), will be the property of the ISP and the ISP will be responsible for its repair and maintenance at its own cost. The ISP shall provide alternative equipment of the same capacity in case of any fault in the installed equipment. In the event of any permanent fault in the equipment, the ISP shall replace the same with new equipment of the same model/advanced model of the same capacity/higher capacity. The dedicated line/ service over Fiber Optic Cable provided to the Site will not be shared with or utilized by any third party during the period of the contract between the Client and the ISP. All civil work e.g., installation (including setting-up of the equipment/ devices i.e., RF/Wireless (ISM Radio Band) Tower, ODF (Optical Fiber Distribution Frame), Fiber Splicing, Copper patching, Joint Enclosure, and Media Convertor along with Auto failover device, CPE, etc.), excavating, digging (soft & hard), curing, tunneling, configuration and testing of the Fiber Optic Cable or RF/Wireless (ISM Radio Band) within the Site will be the responsibility of the ISP. Moreover, the concerned authority’s approval for any road-cut/ROW shall be the responsibility of the ISP. Furthermore, all the excavation and restoration to the original condition will be the responsibility of the ISP. The ISP shall fix the cemented tags or path indicators at the route of Fiber Optic Cable installed within the Site as per industry standard to mark cable run and to avoid any damage to the cable. | |||||||||||||||||||||||||||||||||||
Position: Installation Charges (OTC)
Specifications / Requirements:
| 1. TECHNICAL SPECIFICATIONS | |||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Note: The Bidder shall fill in the below Yes/No column and submit it as part of the Technical Bid. The bidder shall also provide OEM technical product data sheets for all the IT equipment mentioned in the Technical Specifications. | |||||||||||||||||||||||||||||||||||
| SR.# | PARTICULARS | DESCRIPTION | Yes/No | ||||||||||||||||||||||||||||||||
| 1. | Location | Internet Services (CIR) for Federal Government Polyclinic (PGMI)-II at G/11/3, Islamabad - (33.67178898130492, 73.00004435182746) | |||||||||||||||||||||||||||||||||
| 2. | Throughput Requirement | ISP will provide a solution to cater for 500 Mbps CIR Throughput Requirements ISP will provide a solution to cater for 50 Mbps MPLS Connectivity Requirements ISP will configure service for new Throughput requirements from the start of next billing month ISP will provision sufficient Bandwidth to support the Client’s end- to-end throughput requirements. | |||||||||||||||||||||||||||||||||
| 3. | IP Pool | x6 usable public IP addresses (without additional cost) | |||||||||||||||||||||||||||||||||
| 4. | Physical Links | Primary Media = Fiber Backup Media = Fiber | |||||||||||||||||||||||||||||||||
| 5. | Link Diversification | Path diversification will be strictly ensured. Primary and backup media will use diverse paths ISP will terminate media in redundant hardware Hardware will be installed in different racks where available ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 6. | Backend Diversification | ISP will ensure backend diversification of service. Primary and Backup links will terminate in redundant Core inside the ISP network. ISP will ensure there is no single point of failure for the service | |||||||||||||||||||||||||||||||||
| 7. | Link Characteristics | ISP Should be a Bandwidth Distributor (having own Fiber Optic Cable) ISP will provide CIR (Committed Information Rate) Internet Bandwidth Support for IPv4 traffic ISP will provide sufficient bandwidth to support the required Throughput Latency to key Internet destinations (hosted nationally or internationally) must be =<150ms averaged over a period of 1 min Packet Loss: Moving average Packet loss calculated every 30sec to key Internet destinations (hosted nationally or internationally) must be =<1% Jitter value averaged over 5 sec period for key real-time services should be =<30ms (WhatsApp, Zoom, Teams, Skype, WebEx etc.) ISP will provide a dashboard showing client WAN link status. | |||||||||||||||||||||||||||||||||
| 8. | Service Level Agreement | Minimum Service uptime should not be less than 99.5% (3.65 hr cumulative downtime maximum per month) Single SLA breaching incident allowed in a calendar year | |||||||||||||||||||||||||||||||||
| 9. | General Conditions | The required Mbps CIR dedicated internet bandwidth must be over Fiber Optic Cable. CPE installation will be the service provider’s responsibility (link handoff on RJ45/ Fiber as per link requirement, related cabling and modules will be the service provider’s responsibility at its cost). The firm will be responsible for its repair and maintenance at its own cost. Service Handoff: The internet connectivity along with all related devices/ equipment e.g., switches, routers, modules, convertors, etc. will be directly terminated in the Main Server Room / IT Room of the Hospital building. The ISP will be responsible for deputing qualified personnel for installation, configuration, and testing of the internet connections at the Site. ISP will communicate protocols/topology and configuration requirements to the Client for client-side configuration and integration purposes. | |||||||||||||||||||||||||||||||||
| ISP will be responsible for designing and implementing failover/HA setup. Failover strategy/protocols/topology and configuration requirements will be communicated to Client beforehand for client-side configuration and integration purposes. ISP will assist client technical team with HA setup where required. Primary to Secondary link failover and failback will not require any manual intervention. The equipment/hardware supplied by the ISP shall be brand new and complete with all respects. Moreover, the technical staff of the ISP shall be involved in installation and configuration of same equipment provided. Service Provider is responsible to rack/mount their equipment in the racks. Service Provider is expected to rack their HW in a professional manner. HW must be delivered with all racking accessories including rails, trays and nuts/bolts etc. All the equipment installed at both the ends for the dedicated (CIR) Internet Bandwidth (Primary and Secondary links), will be the property of the ISP and the ISP will be responsible for its repair and maintenance at its own cost. The ISP shall provide alternative equipment of the same capacity in case of any fault in the installed equipment. In the event of any permanent fault in the equipment, the ISP shall replace the same with new equipment of the same model/advanced model of the same capacity/higher capacity. The dedicated line/ service over Fiber Optic Cable provided to the Site will not be shared with or utilized by any third party during the period of the contract between the Client and the ISP. All civil work e.g., installation (including setting-up of the equipment/ devices i.e., RF/Wireless (ISM Radio Band) Tower, ODF (Optical Fiber Distribution Frame), Fiber Splicing, Copper patching, Joint Enclosure, and Media Convertor along with Auto failover device, CPE, etc.), excavating, digging (soft & hard), curing, tunneling, configuration and testing of the Fiber Optic Cable or RF/Wireless (ISM Radio Band) within the Site will be the responsibility of the ISP. Moreover, the concerned authority’s approval for any road-cut/ROW shall be the responsibility of the ISP. Furthermore, all the excavation and restoration to the original condition will be the responsibility of the ISP. The ISP shall fix the cemented tags or path indicators at the route of Fiber Optic Cable installed within the Site as per industry standard to mark cable run and to avoid any damage to the cable. | |||||||||||||||||||||||||||||||||||
Internet is a critical service for any organization. It is a key goal to ensure Internet services stay up and are highly available.
Design calls for two ISP feeds for redundant and high availability connectivity. Fibre is the preferred media for Primary and Secondary links. Radio can be proposed in remote areas where Fibre laying is not feasible.
Service Availability is the time period through which a Services is available to end users. It is the key parameter that determines the quality of the network. A well designed and configured network results in high Service Availability. Network with high service availability result in increased productivity of end users.
It is critical that a network maintains high service availability of around 99.5%. To achieve 99.5% service availability all components (ISP Core network, Physical link availability, ISP client side HW (PE) etc) must meet the SLA target.
Availability is calculated using Mean Time Between Failure (MTBF) and Mean Time to Repair (MTTR):
A = MTBF/(MTTR + MTBF)
|
Example If a switch has a MTBF value of 4000 hours, and avg fix time of 20 hours then Availability is 99.5%: Availability = 4000/(4000 + 20) = 99.5% |
Refer to Technical Specifications section of the Tender document for detailed ISP Technical specifications.
ISP is required to engage site Resident Engineer (RE) and identify port/media/IP/Security requirements for connectivity with client network. Interface configurations and network protocols will be selected and communicated well before implementation starts. ISP will submit a detailed design proposal for WAN connectivity and integration with Client Network. Early engagement with site RE will ensure any potential design issues are identified early and addressed. Submitted Design will be approval by site RE before implementation.
|
SeSrevrveerr RRoooomm//DDCC |
|
Server VLAN |
|
IT Room 1 |
|
IT Room 2 |
|
Access Switch (SVI for VLANs) |
|
Access Switch (SVI for VLANs) |
|
Campus VLAN |
Internet
ISP1 ISP2
|
L2 function for HA Connectivity
between FW and WAN
Virtual IP
FW1 HA FW2
Virtual IP
L2 function for HA Connectivity between FW and Access VLANs
Figure 1. ISP Links - Topology
Based on User Classes, Usage Patterns and User count following throughput estimations have been made.
Table 1. Throughput and BW requirements
|
Lot # |
Project Name |
Estimated Max Throughput (Mbps) |
Estimated Max Throughput (Mbps) MPLS |
|
1 |
|
500 |
50 |
It is anticipated that client will host IP services in their network. Services might range from Site-to- Site VPN Gateways, Public Websites, Public FTP servers or other remote file storage services, Remote User VPN gateway, Remote Management access etc.
To enable such services network will require a dedicated pool of Public IP addresses accessible over the Internet.
ISP is required to provide a public IP pool of at least 6 usable IP addresses (/29 mask). These IP addresses will be provided by the ISP(s) providing Internet service to the client.
ISP will advertise client’s Public IP range to the Internet. ISP will ensure Public IPs are reachable over backup link and there is no loss of reachability in case of primary failure.
Design calls for two ISP WAN Links to be deployed in the main Server Room or DC. It is advised that equipment for each link is mounted in different racks. This follows industry best practices for rack diversity. Service Provider is responsible to rack/mount their equipment in the racks. Service Provider is expected to rack their HW in a professional manner. HW must be delivered with all racking accessories including rails, trays and nuts/bolts etc.
Racking will be done at the correct RU identified by site Resident Engineer (RE).
Cabling will be done using approved method. All patch leads will be managed neatly in cable managers.
Installed HW will be labelled and tagged following industry standards.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary 50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
The Supplier is:
The title of the subject procurement is:PROVISION OF INTERNET SERVICES FOR FEDERAL GOVERNMENT POLYCLINIC (PGMI)-II AT G-11/3, ISLAMABAD
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary
50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
+92-301-851-8137
procurement@idap.pk
Contractor/ Bidder:
[Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary
50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
+92-301-851-8137
procurement@idap.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.20% to 10.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 10.00% of the contract price in acceptable form of Bank Guarantee
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
For being Brand New, bearing relevant reference numbers of the equipment (Certificate from supplier)
For Physical Fitness having No Damages (Certificate from supplier)
For the Country of Origin as quoted by the Supplier (Certificate from manufacturer)
For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team)
For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team)
Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;
Original and two copies of the usual transport document (for example, a negotiable bill of lading, a non-negotiable sea waybill, an inland waterway document, an air waybill, a railway consignment note, a road consignment note, or a multimodal transport document) which the buyer may require to take the goods;
Copies of the packing list identifying contents of each package;
Insurance Certificate;
Manufacturer’s or Supplier’s Valid Warranty Certificate;
Inspection Certificate issued by the Nominated Inspection Agency (if any), and the Supplier’s Factory Inspection Report;
Certificate of Origin.
The above documents would be required even if the equipment has already been imported and is available with the supplier ex-stock
Number of GC Clause F 5 & 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P137838
To: Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary 50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary 50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., PROVISION OF INTERNET SERVICES FOR FEDERAL GOVERNMENT POLYCLINIC (PGMI)-II AT G-11/3, ISLAMABAD (P137838) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: Infrastructure Development Authority, Punjab (Establishment of Federal Government Polyclinic (PGMI-II), Islamabad), Secretary 50, B-III, Gulberg-III, Lahore City, Lahore (District), Lahore Division (Division), Punjab (Province).
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}