In terms of Rules 65 of Public Procurement Rules, 2026 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.gov.pk).
National Faceless Centre (NFC) (National Faceless Centre), Admin Officer
NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
+92-333-514-9401
officesuperintendentnfc@gmail.com
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
ITB Number 1.1
Name of Procuring Agency: National Faceless Centre (NFC) (National Faceless Centre)
The subject of procurement is: Procurement of Building Maintenance Services for the National Faceless Centre (including lifts and fire safety systems) (Non-Consultancy Services) 2026-27
Expected commencement date: Friday, November 27, 2026
BDS Clause Number 2
ITB Number 2.1
Financial year for the operations of the Procuring Agency: 2026-27
Name and identification number of the Contract: P168093
BDS Clause Number 3
ITB Number 4.6
JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
BDS Clause Number 4
ITB Number 7.1
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Monday, November 9, 2026
Pre-Bid Meeting: Friday, November 6, 2026 11:00 AM
Venue: NFC Building, Service Road, Mauve Area, G-9/1
BDS Clause Number 5
ITB Number 8.1
Any addendum, in case issued, shall be published on National Faceless Centre (NFC) (National Faceless Centre) website and on EPADS v2.0.
BDS Clause Number 6
ITB Number9.1
List of documents required along with the bid: No
BDS Clause Number 7
ITB Number 11.1
The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
ITB Number 7.6
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
ITB Number 13.1 & 13.2
Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
ITB Number 7.6.2
Specifications:
see section of specifications.
BDS Clause Number 11
ITB Number 13.5
The price shall be Fixed.
BDS Clause Number 12
ITB Number 15.1
Currency of the Bids shall be : PKR
BDS Clause Number 13
ITB Number 16.1
The Bids/Bid Validity period shall be: 90 Days
BDS Clause Number 14
ITB Number 17.1
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
Instrument of Bid Security Shall be in the Name of : National Faceless Centre (NFC)
The Bid Security shall be in the form of: Pay Order, Demand Draft
BDS Clause Number 15
ITB Number 17.3
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents, for example the bid validity is 180 days so the bid security shall be valid for 180+28 = 208 days.
BDS Clause Number 16
ITB Number 18.1
Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
ITB Number 21.1
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Thursday, November 12, 2026 11:00 AM
BDS Clause Number 18
ITB Number 26.1
The Bids opening shall take place on EPADS v2.0.
Day : Thursday
Date: Thursday, November 12, 2026
Time : 11:30 AM
BDS Clause Number 19
ITB Number 32.1
Selection technique adopted will be: Quality and Cost Based Selection (QCBS)
see Evaluation Criteria
BDS Clause Number 20
ITB Number 49.1
The Performance guarantee shall: 5.00%.
The Performance Guarantee shall be acceptable in the form of: Pay Order, Demand Draft
BDS Clause Number 21
ITB Number 51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
ITB Number 53.1
Grievence against this procurement shall be submitted online on EPADS v2.0.
All Active Taxpayers shall be eligible to participate in the procurement process, unless expressly excluded or otherwise restricted under the Eligibility Criteria specified by the Procuring Agency.
| Required Registration |
|---|
|
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| Legal entity registered in Pakistan Certificate of incorporation (SECP) or registration of firm or sole proprietorship | Yes |
| Registered with EOBI EOBI registration certificate | Yes |
| Not blacklisted or debarred by any government body Affidavit on stamp paper (Form 4) | Yes |
| At least 3 years in the relevant business Registration documents or first contract | Yes |
| At least 2 similar contracts completed or in progress in the last 5 years Copies of contracts or work orders | Yes |
| Site visit carried out Site visit certificate (Form 8) | Yes |
| Lift maintenance through own trained staff or a lift firm authorised by the manufacturer Authorisation letter or subcontract agreement | Yes |
Quality and Cost Based Selection (QCBS)
Weightage
| Technical Evaluation % | Financial Evaluation % |
|---|---|
| 70 | 30 |
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Years in business (Qualitative)(Doc Required) At least 10 years (10) 6 to 9 years (6) 3 to 5 years (3) | 10 | |
| Financial capacity ( Audited accounts or tax returns required) | ||
| Financial capacity: average annual turnover over the last 3 years (Qualitative)(Doc Required) At least Rs. 14 million (15) At least Rs. 9 million (10) at least Rs. 4.5 million (5) | 15 | |
| Key staff proposed for the NFC building | ||
| Key staff proposed for the NFC building Electrician cum generator operator with DAE (electrical) or trade certificate in electrical work and 3 years experience: 8; plumber with trade certificate and 3 years experience: 4; handyman: 3; lift technician (own or authorised firm): 5 (Qualitative)(Doc Required) | 20 | |
| Tools, testing equipment and support | ||
| Tools, testing equipment and support Electrical testing instruments, earthing and insulation testers, plumbing tools, fire extinguisher refilling arrangement; emergency call-out arrangement: full 10; partial 5; none 0 (Qualitative)(Doc Required) | 10 | |
| Work plan and methodology for the NFC building | ||
| Work plan and methodology for the NFC building Understanding of scope, deployment plan, supervision, reporting and quality control: Excellent 10; Good 7; Fair 4; Poor 0 (Qualitative)(Doc Required) | 10 | |
| Quality certification and client satisfaction | ||
| Quality certification and client satisfaction ISO 9001 or relevant ISO certificate: 5. Satisfaction letters from at least 2 current clients: 5 (Qualitative)(Doc Required) | 10 | |
| Similar contracts in the last 5 years (government, semi-government or corporate office buildings of at least 50,000 sq. ft.) 5 marks per contract, maximum 5 contracts. Contract copy and completion or satisfaction certificate required (Qualitative)(Doc Required) | 25 | |
Lot Title : Building Maintenance Services
Bid Security : 200000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Electrician cum Generator Operator | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: On commencement of contractQuantity: 1/person |
1/person |
| Plumber | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: On commencement of contractQuantity: 1/person |
1/person |
| Handyman (carpenter, mason, painter) | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: On commencement of contractQuantity: 1/person |
1/person |
| Lift maintenance (3 lifts), including emergency call-out and annual inspection | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: On commencement of contractQuantity: 12/job |
12/job |
| Fire safety system maintenance, including refilling or replacement of expired extinguishers at commencement and annual refilling | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: As per tender documentQuantity: 1/job |
1/job |
| Routine consumables, tools and supervision | Address: NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory Schedule: On commencement of contractQuantity: 1/Qty |
1/Qty |
No
Lot Title : Building Maintenance Services
Position: Electrician cum Generator Operator
Specifications / Requirements:
DAE (electrical) or trade certificate in electrical work, 3 years experiencePosition: Plumber
Specifications / Requirements:
Trade certificate, 3 years experiencePosition: Handyman (carpenter, mason, painter)
Specifications / Requirements:
3 years experiencePosition: Lift maintenance (3 lifts), including emergency call-out and annual inspection
Specifications / Requirements:
relevant experience and qualificationPosition: Fire safety system maintenance, including refilling or replacement of expired extinguishers at commencement and annual refilling
Specifications / Requirements:
Relevant experience and qualificationPosition: Routine consumables, tools and supervision
Specifications / Requirements:
All consumable items and tools required for work/ job shall be responsibility of vendor.Detail as per annexure( Special reference Section VI)
Detail as per annexure.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: National Faceless Centre (NFC) (National Faceless Centre), Admin Officer NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
Contractor is:
The title of the subject procurement is:Procurement of Building Maintenance Services for the National Faceless Centre (including lifts and fire safety systems) (Non-Consultancy Services) 2026-27
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
National Faceless Centre (NFC) (National Faceless Centre), Admin Officer
NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
+92-333-514-9401
officesuperintendentnfc@gmail.com
Contractor/ Bidder:
[Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
National Faceless Centre (NFC) (National Faceless Centre), Admin Officer
NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
+92-333-514-9401
officesuperintendentnfc@gmail.com
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 16.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 10.00% to 10.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
Instrument of Performance Guarantee shall be in the Name of : National Faceless Centre (NFC)
The amount of performance guarantee shall be 5.00% of the contract price in acceptable form of Pay Order, Demand Draft
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause 28
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause 29
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team)
For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team)
Contract manager:- The NFC will appoint a contract manager to monitor performance, verify invoices and keep records of the contract (Rules 58 and 59).
Term and renewal:- One year from the commencement date. The contract may be renewed by the NFC for up to two further periods of one year each, on the same rates, terms and conditions, subject to satisfactory performance certified by the NFC and availability of funds. The total period shall not exceed three years. Renewal shall be notified in writing at least 30 days before expiry.
Revision of wages:- Rates are fixed. If the Federal Government revises the minimum wage during the contract, only the wage part of the rates for the posts affected shall be revised from the effective date, on production of proof of payment to staff.
Commencement:- Within 7 days of signing of the contract, with full deployment of staff and equipment.
Payment:-Monthly in arrears, within 30 days of receipt of a correct invoice verified by the NFC (Rule 54). The invoice shall be supported by the attendance sheet, proof of salary paid to staff through bank, EOBI contribution receipts, and the monthly report. Income tax and sales tax shall be withheld as per law.
Deductions for absence:- For each absent staff member not replaced within 2 hours, the daily rate of that post shall be deducted, plus a penalty equal to the daily rate.
Liquidated damages:- For failure to meet the response times in Section VI, deductions as set out in the monthly performance review, up to 10% of the monthly invoice. Total liquidated damages shall not exceed 10% of the annual contract value.
Performance guarantee:- 5% of the annual contract value, valid until 30 days after completion of the contract, and renewed with any renewal of the contract.
Staff:- All staff shall be employees of the contractor, police verified, medically fit, in uniform with photo ID, and paid not less than the minimum wage through bank. The NFC may require removal of any staff member without giving reasons, and the contractor shall replace him within 24 hours. Staff shall not be changed frequently without the NFC's consent.
Confidentiality:- All contractor staff shall sign the confidentiality undertaking (Form 12). Any breach shall be a ground for immediate removal of the staff member and may lead to termination of the contract and blacklisting.
Labour laws and insurance:- The contractor is solely responsible for compliance with labour laws, EOBI, and workmen compensation, and shall insure its staff against death and injury. The contractor shall also hold third party liability insurance of at least Rs. 5 million.
Termination:- By the NFC on 30 days written notice for unsatisfactory performance not remedied after a written warning, or as provided in the General Conditions. The contractor shall continue services until alternate arrangements are made.
Blacklisting:- Under Rule 25 of the Public Procurement Rules, 2026 and PPRA regulations.
Disputes:- By amicable settlement, failing which by arbitration under the Arbitration Act, 1940, with a sole arbitrator appointed by mutual consent, seat at Islamabad (Rule 66).
Inspection Certificate issued by the Nominated Inspection Agency (if any).
Number of GC Clause 31
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P168093
To: National Faceless Centre (NFC) (National Faceless Centre), Admin Officer NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between National Faceless Centre (NFC) (National Faceless Centre), Admin Officer NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Procurement of Building Maintenance Services for the National Faceless Centre (including lifts and fire safety systems) (Non-Consultancy Services) 2026-27 (P168093) and has accepted a Bids by the Bidder for the provision of Services in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: National Faceless Centre (NFC) (National Faceless Centre), Admin Officer NFC Building, Service Road, Mauve Area, G-9/1, Islamabad Capital Territory
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Non-Consultancy Services(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}
Only technical forms to be submitted here by the intrested parties
Fianancial Forms are to be submitted here with complete breakdown and total inclusive of all the taxes is to be submitted on EPADS.