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7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
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NAVTTC (Procurement Cell), Resource Person
NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
+92-346-434-2443
dpc@navttc.gov.pk
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency:Â NAVTTC (Procurement Cell)
The subject of procurement is: “mplementation of ERP Based (End to End) Management System on Turnkey Basis for NAVTTC
Expected commencement date: Wednesday, July 15, 2026
BDS Clause Number 2
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Financial year for the operations of the Procuring Agency:Â 2026-27
Name and identification number of the Contract: P41210Â
BDS Clause Number 3
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JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
BDS Clause Number 4
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The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Wednesday, June 3, 2026
BDS Clause Number 5
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Any addendum, in case issued, shall be published on NAVTTC (Procurement Cell) website and on EPADS v2.0.
BDS Clause Number 6
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List of documents required along with the bid:
BDS Clause Number 7
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The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
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Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
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 Specifications:
see section of specifications.
BDS Clause Number 11
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The price shall be Fixed.
BDS Clause Number 12
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Currency of the Bids shall be : PKR
BDS Clause Number 13
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The Bids/Bid Validity period shall be: 120 Days
BDS Clause Number 14
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The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order Â
BDS Clause Number 15
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The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents,  for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
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Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
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Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Thursday, June 11, 2026 11:00 AM
BDS Clause Number 18
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The Bids opening shall take place on EPADS v2.0.
Day : Thursday
Date:Â Thursday, June 11, 2026
Time : 11:30 AM
BDS Clause Number 19
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Selection technique adopted will be: Quality and Cost Based Selection (QCBS)
see Evaluation Criteria
BDS Clause Number 20
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The Performance guarantee shall: 10.00%.
The Performance Guarantee shall be acceptable in the form of:Â Call at Deposit
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
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Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Company (Private Limited) Company (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) SECP |
| Eligibility Criteria | Document |
|---|---|
| Tier-1 Partner Authorization Letter / License to operate in Pakistan from ERP Software OEM | Yes |
| 10 Years of Overall Experience as a SECP Registered Company / Firm Operating in Pakistan | Yes |
| 5 Years of Experience in ERP Based Solutions implemented in Pakistan | Yes |
| At-least three (03) ERP Based Solution Delivered in Public Sector Organization | Yes |
| At-least one ERP Based Solution Delivered in Education / Training Sector / Authority / Commission in Public Sector Organization | Yes |
| The Bidder's functional office in Islamabad/Rawalpindi and shall provide complete office address, contact details, and details of its local technical/support team. May be verified by the procuring agency without notice. | Yes |
| The Bidder shall submit a valid Manufacturer Authorization Form/Letter or equivalent authorization from the proposed ERP software OEM, confirming that the Bidder is authorized to propose, implement, support, and maintain the proposed ERP solution for this assignment. | Yes |
| The Bidder shall have an average annual turnover of at least PKR 300 million during the last three (03) financial years. Audited financial statements for the last three (03) financial years shall be submitted. | Yes |
| Bidder to have at least twenty-five (25) ERP-qualified consultants either on its payroll or under valid contractual/resource arrangements, capable of delivering the required services. Bidder shall provide supporting evidence, including CVs, relevant certifications, employment/contractual status, and proposed role in the assignment. For the purpose of this RFP, a certified consultant shall mean a person certified by the proposed ERP software’s OEM or by recognized professional certification bod | Yes |
Quality and Cost Based Selection (QCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Experience of Firm / Company in ERP Implementation | ||
| Experience of Firm / Company in ERP Implementation
Registration profile, company profile, project references, contracts/completion evidence. (Qualitative)(Doc Required)  More than 15 years  (15)  More than 10 years and up to 15 years  (10)  More than 05 years and up to 10 years  (5) | 15 | |
| Financial Position | ||
| Audited financial statements for the last three financial years. (Qualitative)(Doc Required)  Average annual turnover of at least PKR 1 billion during last three financial years  (15)  Average annual turnover of at least PKR 700 million during last three financial years  (12)  Average annual turnover of at least PKR 500 million during last three financial years  (8)  Average annual turnover of at least PKR 300 million during last three financial years  (5) | 15 | |
| Large Scale ERP Projects in Public Sector Entities in Pakistan | ||
| Valid contracts/work orders and completion certificate /client acceptance evidence. (Qualitative)(Doc Required)  05 or more large scale ERP projects  (10)  04 large scale ERP projects  (6)  02 large scale ERP projects  (3) | 10 | |
| Certified Consultant Strength | ||
| ERP-qualified consultants either on its payroll or under valid contractual/resource arrangements, capable of delivering the required services. The Bidder shall provide supporting evidence, including CVs, relevant certifications, employment/contractual status, and proposed role in the assignment. For the purpose of this RFP, a certified consultant shall mean a person certified by the proposed ERP software’s OEM or by recognized professional certification body (Qualitative)(Doc Required)  50 or more certified ERP consultants  (10)  40 or more certified ERP consultants  (8)  30 or more certified ERP consultants  (5)  25 or more certified ERP consultants  (3) | 10 | |
| Qualification and Competence of Proposed Team in Public Sector ERP Implementation | ||
| CVs of proposed team members, relevant certifications, project experience and role-wise deployment plan. (Qualitative)(Doc Required)  10 Years Relevant experience and competence of Team Lead / Project Manager AND 5 Years Relevant experience and competence of Functional Consultant(s)  (5)  10 Years Relevant experience and competence of Team Lead / Project Manager  (3)  5 Years Relevant experience and competence of Functional Consultant(s)  (2) | 5 | |
| Presentation and Demonstration for Proposed ERP Solution | ||
| {Compliance with Scope of Work / Terms of Reference and functional requirements} {Finance, grant management procurement, workflow, approval and reporting capabilities} {System architecture, scalability, cloud readiness and future expansion capability} {Security, role-based access control, audit trail, backup and disaster recovery features} {Integration capability, APIs / web services and interoperability with external systems} {Mobile access, mobile approvals, dashboards and user experience} {AI-enabled features, analytics, intelligent assistance and automation capabilities} {Quality of presentation, demonstration, clarity of solution and response to queries} (Qualitative)(Doc Required) | 45 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| “Implementation of ERP Based (End to End) Management System on Turnkey Basis for NAVTTC |
Address: NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad Schedule: 90 Days Quantity: 01 |
1 | 3000000 |
No
Positions Without Lots :
Position: “Implementation of ERP Based (End to End) Management System on Turnkey Basis for NAVTTC
Specifications / Requirements:
| SCOPE OF WORK / TERMS OF REFERENCE Procurement, Implementation, Cloud Deployment and Post Go-Live Support of Enterprise Resource Planning (ERP) Solution 1. Objective The National Vocational and Technical Training Commission (NAVTTC) intends to procure and implement an integrated Enterprise Resource Planning (ERP) solution to strengthen financial management, budgeting, grant management, procurement, inventory management, fixed asset management, reporting, internal controls, and management decision-making. The objective of the assignment is to implement a unified, secure, scalable, modular, cloud-based and integrated ERP solution that supports NAVTTC’s operational, financial, administrative, reporting and compliance requirements. The ERP solution shall enable process standardization, transparency, auditability, efficiency, real-time reporting and improved institutional governance. The ERP solution shall be implemented on a complete turnkey basis, including all software licenses/subscriptions, cloud hosting, implementation services, configuration, approved customization, integration, middleware/API layer, data migration, testing, training, documentation, go-live support, annual maintenance and post go-live support required for successful implementation and operation. |
|---|
| 2. Expected Benefits NAVTTC intends to achieve the following benefits through implementation of the ERP solution: a. Adoption of relevant national and international best practices in financial management, budgeting, grant management, procurement, inventory, asset management and reporting; b. Integration of business processes, data, approvals and reporting across the organization; c. Standardization of financial, procurement, grant, inventory, asset and administrative processes; d. Establishment of a single source of truth for organization-wide data; e. Strengthening of internal controls, audit trails, compliance and transparency; f. Reduction of manual, paper-based, repetitive and non-value adding processes; g. Improved visibility over budgets, commitments, liabilities, payments, grant disbursements, inventory, assets and approvals; h. Online access to timely and reliable information for planning, monitoring, reporting and decision-making; i. Improved management oversight through dashboards, MIS reports and real-time analytics. |
| 3. Nature of Procurement NAVTTC requires a comprehensive turnkey proposal for procurement, configuration, implementation, deployment, integration, training, knowledge transfer, documentation, annual maintenance and post go-live support of an off-the-shelf ERP solution. |
| The proposal shall cover, at minimum but not limited to: a. ERP software licenses/subscriptions; b. Cloud hosting and cloud setup, including all required pre-requisites, licenses, tools, components and recurring costs; c. Implementation, configuration, deployment and testing services; d. Data migration, master data setup and opening balances; e. Middleware/API layer or equivalent integration mechanism for current and future third-party integrations; f. Training, change management, documentation and knowledge transfer; g. Go-live and post go-live support; h. Annual maintenance and support services; i. Resident engineer/on-site functional and technical support as required under this RFP; j. All hidden, dependent, enabling or missing components required for successful implementation and operation of the ERP solution. Partial proposals for individual modules shall not be accepted. NAVTTC requires a unified ERP solution   covering   all   mandatory   functional   requirements   within   a   single   integrated system/solution. The Bidder shall complete implementation of the ERP solution within five (05) months. 4. ERP Implementation Scope The ERP implementation shall include, at minimum, the following functional modules/business areas: a. Financial Management / Finance and Accounting; b. Budgeting and Budgetary Control; c. Grant Management / Training Partner Institution Disbursement Management; d. Procurement and Supplier Management; e. Fixed Asset Management; f. Workflow and Approval Management; g. Reporting, MIS, Dashboards and Analytics; h. Integration and Data Exchange Layer; k. Data Migration, Master Data Management and Opening Balances; l. Document Management, Audit Trail and System Logs; m. User Training, Knowledge Transfer and Post Go-Live Support. |
| 5. General Functional and Technical Requirements The proposed ERP solution shall meet the following general functional and technical requirements: a. The ERP solution shall provide embedded Artificial Intelligence (AI), machine learning and intelligent automation capabilities, where available in the proposed solution, for enhanced analytics, forecasting, workflow automation, anomaly detection and decision support. b. The ERP solution shall support intelligent user assistance features, including contextual guidance, digital help functions, guided workflows, intelligent search and user support capabilities to facilitate ease of use and user adoption. c. The ERP solution shall support separate system environments for Development, Testing/User Acceptance Testing and Production, along with appropriate change management, configuration management, testing and migration mechanisms. d. The Bidder shall establish and implement appropriate procedures for version control, transport/change management, quality assurance and deployment management across all system environments. e. The ERP solution shall support automated testing and quality assurance mechanisms, including regression testing, workflow testing, process validation and defect tracking. f. The Bidder shall provide testing methodology, test scripts, quality assurance procedures and testing reports prior to production deployment. g. The ERP solution shall support secure access through desktops, laptops, tablets, mobile devices and web-based interfaces for authorized users. h. The ERP solution shall provide mobile-enabled workflow and approval capabilities for designated business processes, including procurement approvals, payment approvals, budget approvals, grant approvals, inventory approvals, asset approvals and administrative workflows. i. The ERP solution shall support role-based access controls, workflow notifications, alerts, approval history tracking and remote approval functionality through secure access mechanisms. j. The ERP solution shall support deployment on secure, scalable and enterprise-grade cloud infrastructure, including compatibility with internationally recognized hyperscale cloud environments. k. The Bidder shall clearly specify the proposed hosting model, deployment architecture, infrastructure requirements, backup arrangements, disaster recovery mechanisms, cybersecurity controls, business continuity arrangements and system availability commitments. l. The ERP solution shall support scalability for future expansion in terms of users, functional modules, organizational growth, locations, reporting requirements and integration requirements. m. The ERP solution shall be modular, scalable, interoperable and capable of supporting future digital transformation initiatives of NAVTTC. n. The ERP solution shall support future integration with external government systems, financial management systems, banking systems, business intelligence tools, e-governance platforms and other third-party applications through standard integration mechanisms, APIs, web services or middleware. o. The Bidder shall ensure that the ERP solution complies with applicable cybersecurity, data protection, audit trail, logging and information security requirements. |
| p. The ERP solution shall provide comprehensive audit trail functionality for key transactions, approvals, master data changes, system changes, user activities and administrative actions. q. The ERP solution shall support dashboard reporting, analytics, MIS reporting and real-time monitoring capabilities for management and decision-making. |
| The system shall provide full traceability from budget allocation to commitment, procurement, invoice processing, payment, accounting and reporting. 6.2 Cost Center Accounting and Management Accounting The ERP solution shall support internal cost monitoring and management accounting, including: a. Cost center accounting; b. Department-wise cost tracking; c. Program/scheme-wise cost tracking; d. Activity-wise expenditure tracking; e. Administrative cost allocation where required; f. Budget versus actual variance reporting; g. Management reports by cost center, department, project, scheme and funding source. |
| Profit center accounting may be configured only if required by NAVTTC during approved business process design. |
| 6.3 Budgeting and Budgetary Control The ERP solution shall support budgeting and budgetary control, including: a. Budget preparation, allocation, distribution and approval; b. Budget allocation by department, cost center, project, program, scheme, funding source and object/head of account; c. Budget revisions, reallocations and re-appropriations with approval controls; d. Budget release and distribution tracking, where applicable; e. Budget availability checks at purchase requisition, purchase order, grant commitment and payment stages; f. Commitment tracking against approved budget; g. Budget consumption tracking against commitments and actual expenditure; h. Budget versus actual reporting; i. Real-time budget utilization dashboards and exception reporting; j. Alerts and controls for budget overruns, unauthorized commitments and unapproved expenditure. |
| The budgeting module shall be integrated with finance, procurement, grant management, inventory, fixed assets and reporting. |
| 6.4 Grant Management / Training Partner Institution Disbursement Management The ERP solution shall support NAVTTC’s grant management and Training Partner Institution (TPI) disbursement processes, including: a. Registration and master data management of Training Partner Institutions, implementing partners and grantees; b. Recording of grant agreements, contracts, memoranda of understanding, funding arrangements and disbursement terms; c. Scheme-wise, program-wise, trade-wise, region-wise and funding source-wise grant budget management; d. Creation of grant commitments and obligation records; e. Installment-based, milestone-based, deliverable-based or output-based disbursement schedules; f. Processing of grant disbursement requests through configurable approval workflows; g. Verification of supporting documents prior to release of funds; h. Advance payments, adjustments, liquidations, recoveries, deductions, penalties, holdbacks and refunds; i. Tracking of disbursement status, outstanding balances, unspent amounts, recoverable amounts and financial utilization; |
| j. TPI-wise, scheme-wise, region-wise, trade-wise, cohort-wise and funding source-wise reporting; k. Integration of grant disbursements with budgetary control, accounts payable, bank/payment processing, general ledger and financial reporting; l. Audit trail of grant approvals, changes, disbursements, adjustments, recoveries and supporting documents; m. Dashboard reporting for management oversight of grant commitments, disbursements, utilization, pending approvals, outstanding advances and recoveries. The grant management functionality shall support transparent, controlled, auditable and performance-linked management of grants/disbursements to training institutes. |
| 6.5 Procurement and Supplier Management The ERP solution shall support end-to-end procurement and supplier management, including: a. Procurement planning; b. Purchase requisition management; c. Budget availability checks before procurement commitment; d. Approval workflows for procurement actions; e. Supplier/vendor master data management; f. RFQ/tender reference recording; g. Bid/proposal evaluation record linkage, where applicable; h. Purchase order management; i. Service order management; j. Contract management; k. Goods receipt notes; l. Service entry sheets; m. Invoice verification and matching, including 2-way/3-way matching where applicable; n. Procurement reporting and analytics; o. Procurement status tracking; p. PPRA-related reporting fields, document references and audit trail; q. Integration with budget, inventory, fixed assets, accounts payable and general ledger. The procurement module shall provide transparency and traceability from requisition to procurement approval, purchase order, receipt/service confirmation, invoice verification and payment. |
| 6.6 Fixed Asset Management The ERP solution shall support fixed asset lifecycle management, including: a. Fixed asset register creation and maintenance; b. Asset master data; c. Asset coding/tagging; d. Asset acquisition and capitalization, including capitalization from procurement where applicable; e. Asset classification; |
| f. Location-wise asset tracking; g. Custodian/user assignment; h. Asset transfer between departments/locations; i. Asset disposal, retirement and write-off; j. Depreciation calculation and posting as per applicable accounting policies, where required; k. Physical verification; l. Asset history and audit reports; m. Reconciliation of fixed assets with the General Ledger; n. Asset reporting by location, category, custodian, department, project and funding source; o. Audit trail for asset creation, transfer, adjustment, disposal and write-off. 7. Cross-Functional / Mandatory Capabilities The ERP solution shall provide the following cross-functional capabilities applicable to all modules: a. Role-based access controls; b. Maker-checker controls; c. Workflow approvals and audit logging; d. Configurable delegation of authority; e. Integrated processing across finance, budgeting, grant management, procurement, inventory and fixed assets; f. Mobile-enabled access and approvals; g. Standard reports and configurable MIS dashboards; h. Export of data and reports in commonly used formats, including Excel and PDF; i. Full traceability from budget to procurement, inventory, accounting, asset capitalization and reporting; j. Full traceability from budget to grant commitment, disbursement, adjustment, recovery, accounting and reporting; k. Document attachment and retrieval against transactions, approvals, procurement records, grant records, inventory records, asset records and financial documents; l. Audit trail of transactions, approvals, master data changes, configuration changes and user activities. 8. Reporting and Dashboard Requirements The ERP solution shall provide configurable dashboards, reports and analytical outputs for management and operational users. The reporting scope shall include, at minimum: a. Financial statements, trial balance, ledgers and transaction reports; b. Budget utilization and budget versus actual reports; c. Commitment versus actual expenditure reports; d. Grant/TPI disbursement, utilization, pending approval, outstanding advance and recovery reports; e. Procurement status and supplier reports; f. Inventory and store reports; g. Fixed asset reports; h. Audit and compliance reports; i. Pending approvals dashboard; |
| j. Finance dashboard with ten (10) to twelve (12) key performance indicators; k. Procurement dashboard with ten (10) to twelve (12) key performance indicators; l. Management dashboard with ten (10) to fifteen (15) key performance indicators; m. Role-based dashboards for finance, procurement, grants, inventory, fixed assets and senior management. |
| G. ERP Solution Licensing Requirements The Bidder shall provide licensing/subscription requirements based on 50 users. The Bidder shall clearly specify the licensing model, named/concurrent users where applicable, role-based access rights, dashboard/reporting licenses, technical/admin users, audit/display users, cloud subscriptions and any other license/subscription required for successful operation of the ERP solution. The Bidder shall ensure that the proposed licenses/subscriptions are sufficient for the functional and technical requirements of this RFP and shall disclose all recurring and non-recurring costs. ****Procuring agency may increase or decrease the number of users during implementation stage as per requirements 10. Data Migration and Master Data The Bidder shall be responsible for data migration, master data setup and opening balances, including: a. Data migration strategy and templates; b. Data cleansing support; c. Chart of Accounts mapping; d. Vendor/supplier master data; e. Training Partner Institution/grantee master data; f. Asset master data; g. Inventory opening balances; h. Project/scheme/program master data; i. Grant balances, commitments and disbursement history, where applicable; j. Budget balances; k. Open advances, payables, receivables and recoveries; l. Data validation, reconciliation and sign-off; m. Migration logs and audit trail. The Bidder shall support NAVTTC in ensuring accuracy, completeness and reconciliation of migrated data prior to go-live. |
| a. Hosting model; b. Cloud service provider; c. Data center location; d. System architecture; e. Security controls; f. Role-based access controls; g. Backup policy; h. Disaster recovery mechanism; i. Recovery Time Objective; j. Recovery Point Objective; k. System availability / uptime commitments; l. Patch and update management; m. Data protection controls; n. Business continuity arrangements; o. Compliance with applicable government, cybersecurity and information security requirements. The Bidder shall be responsible for managing the cloud environment, including patches, updates, upgrades, system backup, recovery, monitoring and security administration, in accordance with the agreed scope and Service Level Agreement. 12. Project Management and Implementation Services The Bidder shall provide project management and implementation services to ensure successful and timely implementation of the ERP solution. The Bidder shall: a. Organize and manage the project to ensure completion within the timeline specified in the Bidding Document; b. Deploy a competent project team having expertise in relevant ERP modules and functional areas; c. Deploy sufficient resources to ensure that project activities are carried out as per approved work plan; d. Establish a project governance structure for monitoring, review, issue resolution, risk mitigation and decision-making; e. Prepare and submit a detailed implementation plan, project schedule, milestone plan, risk management plan, communication plan and quality assurance plan; f. Conduct review of existing “As-Is” business processes and develop proposed “To-Be” business processes; if required. g. Ensure consultation with relevant functional areas, users and stakeholders; h. Configure the ERP solution in accordance with approved To-Be processes; i. Conduct system testing, integration testing, regression testing and user acceptance testing; j. Obtain required sign-offs from NAVTTC at each major implementation stage; k. Conduct regular progress review meetings with NAVTTC; l. Submit periodic progress reports; m. Ensure timely escalation and resolution of project issues and risks; n. Ensure quality of all deliverables submitted under the contract. |
| 13. Training, Change Management and Knowledge Transfer The Bidder shall develop and implement a comprehensive training and change management strategy. Training shall be provided at NAVTTC Head Office, unless otherwise agreed, to the following categories: a. Key system users / power users; b. Business process owners; c. End users; d. Senior management / executives; e. Technical staff / system administrators; f. Help desk / support staff, where applicable. The Bidder shall ensure that key users and business process owners are trained early in the implementation stage, preferably during the first month, to enable their active participation in configuration, realization, testing and process validation. The training scope shall include: a. Train-the-trainer model for system/power users; b. Role-based end-user training; c. Executive training for monitoring performance and using reports/dashboards; d. Technical training for system administration and support; e. Preparation of user manuals; f. Preparation of training manuals; g. Preparation of process documentation; h. Hands-on practice sessions; i. Refresher training, where required. The Bidder shall ensure knowledge transfer to NAVTTC staff so that designated staff are able to understand, operate, monitor, support and maintain the ERP solution after completion of the implementation engagement. 14. System Documentation and Manuals The Bidder shall provide complete system documentation and manuals, including: a. User manuals; b. Training manuals; c. Configuration documents; d. Process design documents; e. Functional specification documents; f. Technical specification documents; g. Integration documents; h. Data migration documents; i. System administration manuals; j. Backup and recovery procedures; k. Security and user management procedures; l. Operational support manuals; m. Go-live and post go-live support documentation. |
| 16. Deliverables The Bidder shall provide, at minimum, the following deliverables: a. Project initiation report; b. Detailed project work plan and implementation schedule; c. Project governance and communication plan; d. As-Is process review document; e. To-Be process design document; f. Business blueprint / solution design document; g. Configuration document; h. Data migration strategy and templates; i. Master data and opening balance migration report; j. Integration design document; k. Testing strategy, test scripts and test reports; l. User Acceptance Testing report and sign-off; |
| m. Training strategy and training materials; n. User manuals and technical manuals; o. Security and access control matrix; p. Workflow and delegation of authority configuration document; q. Dashboard and reporting catalogue; r. Go-live readiness assessment; s. Go-live report; t. Post go-live support report; u. Knowledge transfer completion report; v. Final project completion report; w. Annual maintenance and support plan. 17. Future Scalability and Digital Transformation Readiness The ERP solution shall be capable of supporting NAVTTC’s future scalability and digital transformation requirements. The solution shall support: a. Future expansion to additional users, locations, departments and functional modules; b. Additional modules such as Human Resource Management, Project Management, Monitoring and Evaluation, Learning/Training Management, Advanced Analytics, Document Management and other modules required by NAVTTC; c. Integration with government systems, banking systems, business intelligence systems, training management systems, monitoring systems and e-governance platforms; d. Mobile-enabled access and approvals; e. Advanced analytics, AI-enabled features, intelligent automation and decision support; f. Standard APIs, middleware and interoperability mechanisms; g. Secure, scalable and reliable cloud infrastructure; h. Data-driven management reporting and organizational performance monitoring. The Bidder shall propose a future-ready ERP architecture that enables NAVTTC to gradually expand the ERP system without major system redesign or replacement. |
****Due to Characters Limit on EPADS Platform, Please consult RFP / Bidding Document for Complete Scope of Work***
SCOPE OF WORK / TERMS OF REFERENCE
Procurement, Implementation, Cloud Deployment and Post Go-Live Support of Enterprise Resource Planning (ERP) Solution
1. Objective
The National Vocational and Technical Training Commission (NAVTTC) intends to procure and implement an integrated Enterprise Resource Planning (ERP) solution to strengthen financial management, budgeting, grant management, procurement, inventory management, fixed asset management, reporting, internal controls, and management decision-making.
The objective of the assignment is to implement a unified, secure, scalable, modular, cloud-based and integrated ERP solution that supports NAVTTC’s operational, financial, administrative, reporting and compliance requirements. The ERP solution shall enable process standardization, transparency, auditability, efficiency, real-time reporting and improved institutional governance.
The ERP solution shall be implemented on a complete turnkey basis, including all software licenses/subscriptions, cloud hosting, implementation services, configuration, approved customization, integration, middleware/API layer, data migration, testing, training, documentation, go-live support, annual maintenance and post go-live support required for successful implementation and operation.
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2. Expected Benefits
NAVTTC intends to achieve the following benefits through implementation of the ERP solution:
a. Adoption of relevant national and international best practices in financial management, budgeting, grant management, procurement, inventory, asset management and reporting;
b. Integration of business processes, data, approvals and reporting across the organization;
c. Standardization of financial, procurement, grant, inventory, asset and administrative processes;
d. Establishment of a single source of truth for organization-wide data;
e. Strengthening of internal controls, audit trails, compliance and transparency;
f. Reduction of manual, paper-based, repetitive and non-value adding processes;
g. Improved visibility over budgets, commitments, liabilities, payments, grant disbursements, inventory, assets and approvals;
h. Online access to timely and reliable information for planning, monitoring, reporting and decision-making;
i. Improved management oversight through dashboards, MIS reports and real-time analytics.
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3. Nature of Procurement
NAVTTC requires a comprehensive turnkey proposal for procurement, configuration, implementation, deployment, integration, training, knowledge transfer, documentation, annual maintenance and post go-live support of an off-the-shelf ERP solution.
The proposal shall cover, at minimum but not limited to:
a. ERP software licenses/subscriptions;
b. Cloud hosting and cloud setup, including all required pre-requisites, licenses, tools, components and recurring costs;
c. Implementation, configuration, deployment and testing services;
d. Data migration, master data setup and opening balances;
e. Middleware/API layer or equivalent integration mechanism for current and future third-party integrations;
f. Training, change management, documentation and knowledge transfer;
g. Go-live and post go-live support;
h. Annual maintenance and support services;
i. Resident engineer/on-site functional and technical support as required under this RFP;
j. All hidden, dependent, enabling or missing components required for successful implementation and operation of the ERP solution.
Partial proposals for individual modules shall not be accepted. NAVTTC requires a unified ERP solution covering all mandatory functional requirements within a single integrated system/solution.
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SCOPE OF WORK / TERMS OF REFERENCE
Procurement, Implementation, Cloud Deployment and Post Go-Live Support of Enterprise Resource Planning (ERP) Solution
1. Objective
The National Vocational and Technical Training Commission (NAVTTC) intends to procure and implement an integrated Enterprise Resource Planning (ERP) solution to strengthen financial management, budgeting, grant management, procurement, inventory management, fixed asset management, reporting, internal controls, and management decision-making.
The objective of the assignment is to implement a unified, secure, scalable, modular, cloud-based and integrated ERP solution that supports NAVTTC’s operational, financial, administrative, reporting and compliance requirements. The ERP solution shall enable process standardization, transparency, auditability, efficiency, real-time reporting and improved institutional governance.
The ERP solution shall be implemented on a complete turnkey basis, including all software licenses/subscriptions, cloud hosting, implementation services, configuration, approved customization, integration, middleware/API layer, data migration, testing, training, documentation, go-live support, annual maintenance and post go-live support required for successful implementation and operation.
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2. Expected Benefits
NAVTTC intends to achieve the following benefits through implementation of the ERP solution:
a. Adoption of relevant national and international best practices in financial management, budgeting, grant management, procurement, inventory, asset management and reporting;
b. Integration of business processes, data, approvals and reporting across the organization;
c. Standardization of financial, procurement, grant, inventory, asset and administrative processes;
d. Establishment of a single source of truth for organization-wide data;
e. Strengthening of internal controls, audit trails, compliance and transparency;
f. Reduction of manual, paper-based, repetitive and non-value adding processes;
g. Improved visibility over budgets, commitments, liabilities, payments, grant disbursements, inventory, assets and approvals;
h. Online access to timely and reliable information for planning, monitoring, reporting and decision-making;
i. Improved management oversight through dashboards, MIS reports and real-time analytics.
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3. Nature of Procurement
NAVTTC requires a comprehensive turnkey proposal for procurement, configuration, implementation, deployment, integration, training, knowledge transfer, documentation, annual maintenance and post go-live support of an off-the-shelf ERP solution.
The proposal shall cover, at minimum but not limited to:
a. ERP software licenses/subscriptions;
b. Cloud hosting and cloud setup, including all required pre-requisites, licenses, tools, components and recurring costs;
c. Implementation, configuration, deployment and testing services;
d. Data migration, master data setup and opening balances;
e. Middleware/API layer or equivalent integration mechanism for current and future third-party integrations;
f. Training, change management, documentation and knowledge transfer;
g. Go-live and post go-live support;
h. Annual maintenance and support services;
i. Resident engineer/on-site functional and technical support as required under this RFP;
j. All hidden, dependent, enabling or missing components required for successful implementation and operation of the ERP solution.
Partial proposals for individual modules shall not be accepted. NAVTTC requires a unified ERP solution covering all mandatory functional requirements within a single integrated system/solution.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
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| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
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| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: NAVTTC (Procurement Cell), Resource Person NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
The Supplier is:
The title of the subject procurement is:“mplementation of ERP Based (End to End) Management System on Turnkey Basis for NAVTTC
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:Â
NAVTTC (Procurement Cell), Resource Person
NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
+92-346-434-2443
dpc@navttc.gov.pk
Contractor/ Bidder:Â
 [Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
NAVTTC (Procurement Cell), Resource Person
NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
+92-346-434-2443
dpc@navttc.gov.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.10% to 0.20%Â of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 10.00%Â of the contract price in acceptable form of Call at Deposit
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
For the Country of Origin as quoted by the Supplier (Certificate from manufacturer)
For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team)
For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team)
Copies of the Supplier’s invoice showing description, quantity, unit price, and total amount;
Manufacturer’s or Supplier’s Valid Warranty Certificate;
Certificate of Origin.
Number of GC Clause F 5 &Â 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:Â
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P41210
To: NAVTTC (Procurement Cell), Resource Person NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
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We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred  for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
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THIS AGREEMENT made the _____ day of __________ 20_____ between NAVTTC (Procurement Cell), Resource Person NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
 (hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
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WHEREAS the Procuring Agency invited Bids for provision of goods, viz., “mplementation of ERP Based (End to End) Management System on Turnkey Basis for NAVTTC (P41210) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
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NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1.  In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2.  The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3.  In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4.  The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
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IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
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Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Bidder: …………………………………………………
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Contract                          Number:  Contract                              Value:  Contract Title:
Dated:
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[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid  or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
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To:     NAVTTC (Procurement Cell), Resource Person NAVTTQ HQ, Kirthar Road, Sector H-9/4, Islamabad
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WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
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AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
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AND WHEREAS we have agreed to give the Bidders guarantee:
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THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarÂantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
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This guarantee is valid until the: [insert date]
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Signature and seal of the Guarantors
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_____________________________________________________________________
[name of bank or financial institution]
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[address]
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