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7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
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Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager
Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
+92-334-531-4503
procurement@pral.com.pk
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency:Â Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited)
The subject of procurement is:Â P-21/2026 PROVISION OF SLA-BASED SUPPORT SERVICES FOR THE HUAWEI OCEANSTOR 5500 V5 STORAGE SYSTEM
Expected commencement date: Monday, July 6, 2026
BDS Clause Number 2
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Financial year for the operations of the Procuring Agency:Â 2026-27
Name and identification number of the Contract: P42026Â
BDS Clause Number 3
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JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
BDS Clause Number 4
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The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Monday, June 15, 2026
Pre-Bid Meeting: Monday, June 15, 2026 11:00 AM
Venue: PRAL Office, 9th Floor, Custom House Karachi
BDS Clause Number 5
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Any addendum, in case issued, shall be published on Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited) website and on EPADS v2.0.
BDS Clause Number 6
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List of documents required along with the bid: No
BDS Clause Number 7
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The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
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Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
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 Specifications:
see section of specifications.
BDS Clause Number 11
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The price shall be Fixed.
BDS Clause Number 12
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Currency of the Bids shall be : PKR
BDS Clause Number 13
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The Bids/Bid Validity period shall be: 90 Days
BDS Clause Number 14
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The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order Â
BDS Clause Number 15
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The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents,  for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
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Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
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Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Monday, June 22, 2026 11:00 AM
BDS Clause Number 18
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The Bids opening shall take place on EPADS v2.0.
Day : Monday
Date:Â Monday, June 22, 2026
Time : 11:30 AM
BDS Clause Number 19
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Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria
BDS Clause Number 20
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The Performance guarantee shall: 0%.
The Performance Guarantee shall be acceptable in the form of:Â Nil
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
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Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Any |
FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| Evidence of the bidding firm/company’s registration/incorporation Provide National Tax Number (NTN) and GST/ PST, (if applicable) in the name of Organization Should be active taxpayer Affidavit on stamp paper, declaring that company is not blacklisted by any Telco/FMCG/autonomous body/government/semi government or any organization on the date of bid submission OEM partnership status along-with Valid OEM authorization certificate SLA Compliance Written Confirmation is required | Yes |
Least Cost Based Selection (LCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| OEM Authorization / Partnership | ||
| Valid authorization certificate from Huawei or proof of certified partnership for support and maintenance services of Huawei OceanStor storage solutions. (Quantitative)(Doc Required) | 15 | |
| Relevant Experience | ||
| Experience in providing support services for enterprise storage solutions, preferably Huawei OceanStor series, during the last 3–5 years. (Quantitative)(Doc Required) | 15 | |
| Certified Technical Resources | ||
| Availability of Huawei-certified technical engineers/support staff relevant to storage and SAN technologies. (Quantitative)(Doc Required) | 15 | |
| SLA Compliance Capability | ||
| Ability to meet required SLA parameters, including response and resolution times, the escalation matrix, and 24/7 support availability. (Quantitative)(Doc Required) | 20 | |
| Local Support Presence | ||
| Availability of local support office/helpdesk/spare parts inventory within Pakistan/Karachi for prompt support services. (Quantitative)(Doc Required) | 10 | |
| Support Infrastructure & Tools | ||
| Availability of ticketing system, remote monitoring, diagnostic tools, escalation procedures, and reporting mechanisms. (Quantitative)(Doc Required) | 10 | |
| Past Performance / Client References | ||
| Satisfactory completion certificates or references from government/semi-government/large enterprise organizations. (Quantitative)(Doc Required) | 10 | |
| Compliance with Scope of Work | ||
| Compliance with all mandatory requirements mentioned in the RFP/Tender document. (Quantitative)(Doc Required) | 5 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| P-21/2026 PROVISION OF SLA-BASED SUPPORT SERVICES FOR THE HUAWEI OCEANSTOR 5500 V5 STORAGE SYSTEM |
Address: PRAL Office, 9th Floor, Custom House Karachi Schedule: 35 Month Quantity: 1 |
1 | 0 |
No
Positions Without Lots :
Position: P-21/2026 PROVISION OF SLA-BASED SUPPORT SERVICES FOR THE HUAWEI OCEANSTOR 5500 V5 STORAGE SYSTEM
Specifications / Requirements:
Model Description 02352TKG_ 88134ULF-224_43 SAS Disk Enclosure (4U, AC\240V HVDC,3.5”, Expansion Module,24 Disk Slots, Without Disk Units, DAE62435U4) _Hi-Care Onsite Premier OceanStor Disk Enclosure_35Month(s)_Renewals 02353AVA_881 34ULF-408_43 5500 V5(2U, Dual Ctrl,SAS,AC\240V HVDC,384GB Cache,4*(4*12Gb) SAS,12*3.5”, SPE52C0212, Applicable to 1.2m-Depth Cabinets) _Hi-Care Onsite Premier OceanStor 5500 V5 Kunpeng Controller Enclosure_35Month(s)_Renewals 88035SKL_ 88134UHK-0SD_43 Basic Software License (Including Device Manager, SmartThin, SmartMulti-Tenant, SmartMigration, SmartErase, SmartMotion, SystemReporter, eService, SmartQuota, NFS, CIFS, NDMP) _Hi-Care Application Software Upgrade Support Service OceanStor 5500 V5 Basic Software License for Block_35Month(s)_RenewalsOnsite Comprehensive AMC, Support & SLA Services for Huawei OceanStor 5500 V5 Storage Solution (Effective from 29 June 2024 – 30 April 2027).
Scope of Services FBR/PRAL requires bidders who are authorized as the highest Tier partners of OEM to provide the warranty, support services and parts replacement for the Huawei OceanStor 5500 V5. The equipment is to be deployed at FBR’s Data Center located in Customs House, Karachi. The support and subscription services are required 30th April 2027.
The replacement of faulty components is required within 24-48 hours, in case replacement requires additional time the bidder/OEM must ensure that backup equipment is provided for smooth functioning.
Onsite comprehensive AMC and management for all the hardware components including replacement of spares, parts as and when necessary, during the term of the contract period from date of contract.
In case of failure of hardware, system software the vendor shall ensure that system is made operational to the full satisfaction of FBR within the defined CTR (call to repair) period.
In the event of system breakdown or failures at any stage, availability of protection shall be ensured through the following:
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|
Severity Level |
Description |
|
Critical |
Complete system outage or major production impact |
|
High |
Partial functionality loss affecting critical services |
|
Medium |
Non-critical issue with limited operational impact |
|
Low |
Informational requests or minor issues |
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|
Severity |
Response Time |
Resolution / Workaround Time |
|
Critical |
Within 30 Minutes |
Within 4 Hours |
|
High |
Within 1 Hour |
Within 8 Hours |
|
Medium |
Within 4 Hours |
Within 24 Hours |
|
Low |
Within 8 Hours |
Within 72 Hours |
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The bidder should ensure timely availability of critical components. The critical components are listed as under:
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The bidder must provide:
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The bidder shall:
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The bidder should provide:
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The bidder shall submit:
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The vendor shall provide:
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The bidder shall:
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The vendor/shall maintain strict confidentiality regarding:
No information shall be shared with third parties without written approval.
The support services shall be considered acceptable upon:
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Prior to the submission of proposal, the bidder MUST conduct the site survey and obtain for themselves all the required information prior to the submission of proposal. The bidders are allowed to conduct health checks (without affecting the production environment). If any component is found to be unhealthy/defective the bidder needs to ensure the replacement of faulty component.
The bidders are required to extract as much information as they can during the site visit. FBR shall bear no responsibility if any of the critical components are missed by the visiting team.
The health check report should be duly signed by the Technical POC as identified by FBR.
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|
Parameter |
Required SLA |
|
Support Coverage |
24x7x365 |
|
Critical Fault Response Time |
Within 30 minutes |
|
Onsite Support Availability |
Within 4 hours (Karachi) |
|
Hardware Replacement |
NBD or within agreed SLA |
|
Firmware/Software Support |
Included |
|
Preventive Maintenance Visits |
Quarterly |
|
Escalation Support |
OEM-backed escalation |
|
Technical Assistance Center (TAC) Access |
Required |
The minimum qualifying score for the technical evaluation should be 70 out of 100 marks, or 70% of the Technical Score.
Only bidders obtaining the minimum qualifying threshold shall be considered technically responsive and eligible for the opening of the financial proposal.
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Payment Terms, SLA Framework, Penalties & Compliance Regime
1. Payment Terms (Milestone-Based Structure)
1.1 Payment shall be made strictly on a milestone-based mechanism linked to successful completion of deliverables under the Scope of Work and SLA requirements.
1.2 The Service Provider shall submit a detailed milestone-based payment schedule aligned with quoted AMC, support, and licensing costs. This schedule shall be subject to review, modification, and approval by FBR/PRAL and shall form part of the final contract.
1.3 FBR/PRAL reserves the right to accept, modify, or reject the proposed payment schedule in whole or in part.
2. Payment Processing Requirements
Payments shall only be processed upon submission and verification of:
a) Valid tax invoice referencing the relevant milestone;
b) Milestone Completion Certificate issued/approved by FBR/PRAL;
c) Service delivery reports and incident/service logs (where applicable);
d) SLA compliance report for the relevant billing period.
3. Right of Deduction, Withholding & Adjustment
3.1 FBR/PRAL shall have the right to withhold, deduct, or adjust any payment in case of:
3.2 Any withheld amount may be released upon satisfactory resolution and verification by FBR/PRAL.
4. SLA Performance Framework
SLA compliance shall be measured on response and resolution time as defined in Section 5 of the Contract Agreement.
5. SLA Non-Compliance Penalty Regime
5.1 Penalty Structure (Time measured in commenced hours)
|
Severity Level |
SLA Breach Condition |
Penalty |
|
Critical |
Response > 30 minutes OR service restoration > 4 hours |
2% of monthly AMC value per incident per commenced hour of delay |
|
High |
Resolution not achieved within 8 hours |
1.5% of monthly AMC value per incident per commenced hour of delay |
|
Medium |
Resolution not achieved within 24 hours |
1% of monthly AMC value per incident per commenced hour of delay |
|
Low |
Resolution not achieved within 72 hours |
0.5% of monthly AMC value per incident per commenced hour of delay |
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6. Maximum Penalty Ceiling
6.1 Total penalties in any calendar month shall not exceed 10% of the monthly invoice value.
6.2 Penalties shall be independent of FBR/PRAL’s right to initiate corrective actions or termination proceedings.
6.3 If three (3) or more Critical SLA breaches occur within a single month, FBR/PRAL may treat such occurrence as a material breach of contract, notwithstanding the penalty cap.
7. Chronic Non-Performance
Where SLA performance remains unsatisfactory for two (2) consecutive months or exceeds defined thresholds within any quarter, FBR/PRAL may:
a) Issue a formal warning notice;
b) Require a Corrective Action Plan within seven (7) days;
c) Escalate to OEM/vendor senior management;
d) Initiate termination proceedings under the Contract.
8. Exemptions from SLA Penalties
SLA penalties shall not apply where delays are directly attributable to:
a) Force majeure events (including natural disasters, war, civil unrest);
b) Verified client-side infrastructure, power, or environmental failures;
c) Third-party systems not included within the AMC scope;
d) Pre-approved maintenance windows or scheduled downtime.
Provided that the Service Provider:
9. Penalty Adjustment Mechanism
All penalties shall be:
10. Dispute Resolution
10.1 Any dispute regarding SLA classification, downtime calculation, or penalty application shall be resolved through mutual consultation between designated representatives of FBR/PRAL and the Service Provider.
10.2 Pending resolution, the decision of FBR/PRAL shall remain provisionally applicable for payment processing purposes.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
The Supplier is:
The title of the subject procurement is:P-21/2026 PROVISION OF SLA-BASED SUPPORT SERVICES FOR THE HUAWEI OCEANSTOR 5500 V5 STORAGE SYSTEM
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:Â
Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager
Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
+92-334-531-4503
procurement@pral.com.pk
Contractor/ Bidder:Â
 [Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager
Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
+92-334-531-4503
procurement@pral.com.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 10.00% to 10.00%Â of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 0%Â of the contract price in acceptable form of Nil
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
Manufacturer’s or Supplier’s Valid Warranty Certificate;
Certificate of Origin.
Number of GC Clause F 5 &Â 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:Â
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P42026
To: Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
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We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred  for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
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THIS AGREEMENT made the _____ day of __________ 20_____ between Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
 (hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
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WHEREAS the Procuring Agency invited Bids for provision of goods, viz., P-21/2026 PROVISION OF SLA-BASED SUPPORT SERVICES FOR THE HUAWEI OCEANSTOR 5500 V5 STORAGE SYSTEM (P42026) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
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NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1.  In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2.  The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3.  In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4.  The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
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IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
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Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Bidder: …………………………………………………
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Contract                          Number:  Contract                              Value:  Contract Title:
Dated:
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[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid  or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
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To:     Pakistan Revenue Automation Pvt Limited (Pakistan Revenue Automation Pvt Limited), Manager Galaxy Business Center, 2nd Floor, Plot # 266-B, Street # 9, Sector I-9/3, Islamabad, Islamabad Capital Territory
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WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
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AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
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AND WHEREAS we have agreed to give the Bidders guarantee:
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THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarÂantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
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This guarantee is valid until the: [insert date]
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Signature and seal of the Guarantors
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_____________________________________________________________________
[name of bank or financial institution]
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_____________________________________________________________________
[address]
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_____________________________________________________________________
[date}