7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director
F-5/1 Islamabad
+92-300-517-4757
khaliqhussain@pta.gov.pk
The following specific data for the procurement of Non-Consultancy Services to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency: Pakistan telelcom Authority (Pakistan Telecom Authority)
The subject of procurement is: Hiring of Janitorial Services for PTA Zonal Office Karachi
Expected commencement date: Wednesday, August 12, 2026
BDS Clause Number 2
Financial year for the operations of the Procuring Agency: 2026-27
Name and identification number of the Contract: P50924
BDS Clause Number 3
JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
BDS Clause Number 4
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Tuesday, July 14, 2026
BDS Clause Number 5
Any addendum, in case issued, shall be published on Pakistan telelcom Authority (Pakistan Telecom Authority) website and on EPADS v2.0.
BDS Clause Number 6
List of documents required along with the bid:
BDS Clause Number 7
The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
Specifications:
see section of specifications.
BDS Clause Number 11
The price shall be Fixed.
BDS Clause Number 12
Currency of the Bids shall be : PKR
BDS Clause Number 13
The Bids/Bid Validity period shall be: 90 Days
BDS Clause Number 14
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order, Banker's Cheque, Call at Deposit, Demand Draft
BDS Clause Number 15
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents, for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
F-5/1 Islamabad
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Friday, July 24, 2026 12:00 PM
BDS Clause Number 18
The Bids opening shall take place on EPADS v2.0.
Day : Friday
Date: Friday, July 24, 2026
Time : 12:30 PM
BDS Clause Number 19
Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria
BDS Clause Number 20
The Performance guarantee shall: 6.00%.
The Performance Guarantee shall be acceptable in the form of: Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee, Demand Draft
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
| Eligibility Criteria | Document |
|---|---|
| Certificate of the Registration with FBR | Yes |
| Active Taxpayer List (ATL) of Federal Board of Revenue (FBR) | Yes |
| Active status on Sindh Revenue Board (SRB) For SST/GST | Yes |
| Certificate of Registration with Employees Old-Age Benefits Institution (EOBI) & Employees Social Security Institution (ESSI) | Yes |
| Minimum 05 years working experience to be reckoned from the provided copy of oldest agreement / work order | Yes |
| Firm/company must be Existence in Karachi | Yes |
| Affidavit on Stamp Paper to the effect that the bidding firm has not been blacklisted by any government/semi government/autonomous body or company the documents/certificates/facts/details/information submitted to PTA are true and liable to be rejected if proven false and, in that case, entire expense on legal proceedings shall be borne by the bidder. | Yes |
| Submission of Bid Security of Bankers Cheque/Pay Order Rs. 100,000/- along with technical proposal. Failing to do so may result into disqualification. | Yes |
Least Cost Based Selection (LCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Experience of the Firm/company (Quantitative)(Doc Required) 11 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (30) 10 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (25) 9 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (20) 8 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (15) 7 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (10) 6 Years To obtain marks copy of oldest work order, agreement, performance certificate must be provided (5) | 30 | |
| Active Tax Payer Proof: (Quantitative)(Doc Required) 3 Years Tax return (10) 2 Years Tax returns (7) 1 Year Tax Return (3) | 10 | |
| Certificates of Good/Satisfactory performance issued by current or previous firms/companies like Multinational Corporations /Govt. Organizations/ Embassies / Banks/ Five Star Hotels etc. (Quantitative)(Doc Required) 6 Certificates (30) 5 Certificates (25) 4 Certificates (20) 3 Certificates (15) 2 Certificates (10) 1 Certificate (5) | 30 | |
| List of Major Clients with address and details of contact persons (attach copy) (Quantitative)(Doc Required) List provided and attached (10) | 10 | |
| Existence of Office in Karachi (Quantitative)(Doc Required) YES (10) | 10 | |
| Monthly credit transaction in business Bank Account for last six months (Provide bank statement as a proof) (Quantitative)(Doc Required) More than 1.5 Million (10) More than 1 Million but less than 1.5 million (5) | 10 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| Hiring of Janitorial Services for PTA Zonal Office Karachi | Address: F-5/1 Islamabad Schedule: 27 Days Quantity: 1/Qty |
1/Qty | 100000 PKR |
Yes
| Position | Related Services |
|---|---|
| Hiring of Janitorial Services for PTA Zonal Office Karachi | Lux / Safeguard Soap (Medium Size) 12 Towels (Bath Size) white cotton exports quality Replace 3 times in year, each time 10 Towels Liquid Soap (Best) along with dispenser 4 Liter Tissue Rolls Ample Air Freshener Brooms, Phenyls and disinfectant |
Positions Without Lots :
Position: Hiring of Janitorial Services for PTA Zonal Office Karachi
Specifications / Requirements:
Following Services will be provided by Janitorial Services on daily basis five times a week and on special occasions if needed. Staff Required 3 Persons (for 5 working days in a week on (08) eight hours basis + on special occasion) Area / Building PTA Zonal Office Building (Ground + First Floor + Parking Area + PTA Office Premises), Guest House Building (Ground + First Floor + Office boundary Outside Area)Services to be Provided
ONCE DAILY
Spotless cleaning of all rooms of all officers and stores, halls and parking area, footpaths, conference room, staff rooms and kitchen, Reception Area of office building, Corridors, Staircases. Vacuum and spot cleaning of all carpets
Sweeping/brooming of area in front and behind of PTA Building (within PTA premises)
Removal of all fingerprints, dirt, etc. from all glasses, doors and light switches.
Empty all waste paper bins and other trash containers, disposal of all litter / garbage / debris from entire covered and open building premises and then dispose them off.
Washing of all mirrors, dispensers, faucets, flush tanks etc. with non- scratch disinfection cleaners, wipe and dry all sinks.
Washing of all toilets and sinks with disinfection material.
Provision of clean towels in washrooms every week. (+ on special occasions)
Cleaning and dusting of all interiors and exteriors of the building, which are under the use including false ceiling of floors, staircases and other metal items.
TWICE AT LEAST (Daily) & On REQUIREMENT
Â
  Cleaning, Sweeping and mopping with disinfection material
Corridors, Stairs, Waiting area in office building.
Cleaning of toilets with branded disinfection material and provision of phenyl balls in basins.
Emergency cleaning whenever required.
Spraying of air fresheners in corridors.
Weekly services
Cleaning and washing of external area of Zonal Office Building that is in front and back of building.
Removal of Spider webs from offices& building.
Cleaning of external windows.
Dusting of fans.
Dusting of walls and Cleaning of roof tops of building.
BI ANNUAL SERVICES
Â
Cleaning of External windows of Zonal Office building twice a year as per satisfaction of officer in charge. Vendor will follow all safety standards and precautionary measures for safety workers.
Any other special cleaning required and directed by Officer in charge.
Â
GENERAL INSTRUCTIONS
Company will provide liquid soap (Lux / Safeguard), towels of (Bath Size) (export/best quality), tissue rolls (Rose Petal Soft) and other toilet accessories including air freshener tablets & phenol balls in washbasins etc. as per requirement tabulated below in the toilets/floors of the building. The quality these fast-consuming products shall be on the discretion of Zonal Office and company will ensure regular availability.
Janitors will wear a proper uniform with identification card showing his name and company name duly signed by company manager during duty in PTA premises.
Company will only employ experienced persons who are adult (18 years of age or above upto 45 years of age), experienced, mentally and physically fit for the job.
Janitors will wear a uniform with identification card showing his picture, name and company name duly signed by company manager in PTA premises.
Company will provide a cleaning trolleys (04 No.)Â Antilitter carrying trolleys (02 No.) to janitors for floors which will be equipped with all required material used for cleaning etc and company will also provide vacuum cleaner (commercial size) to janitors as per requirement.
Followings are the minimum requirement of monthly cleaning material and shall be raised on the basis of actual consumptions:
Item
Qty
Lux / Safeguard Soap (Medium Size)
12 pieces
Towels (Bath Size) white cotton exports qualityÂ
Provision/replacement of 10 towels three times in a year for the office building and 5 towels for the inspection rooms building, along with its washing on requirement basis.
Liquid Soap (Dettol/ Lifebuoy/ Imported Quality) along with installation of soap foam dispensers in all washrooms and replaced on need basisÂ
4 Litters and on need basis after consumption of available stock
Tissue rolls (Rose Petal Soft)Â
18 piecesÂ
Tissue paper (Rose Petal)
12 pieces
Kitchen tissue rolls (Double pillai standard size)
4 pieces
Roomi Air Fresher pocket hangers
12 piecesÂ
Phenyl Balls in wash basinsÂ
2 Pockets of 500 gmÂ
Disinfection of Cleaning material (Sweep, Tiles Cleaner, Glint, liquid chlorine etc.) to be used in washrooms, floors, offices, outer premises etc
As per requirement with sufficient available stock and good quality material to be used, it will be used on daily basis and uninterrupted supply should be made to Janitors for cleaning.
Brooms (hard & soft), Cotton Mops, 2x Mops Buckets / Spin Mops, Flat Dust Mops, Master Dusters, Cloth Duster (hard & soft), Window Glass/Floor cleaner vipers & brushes, tiles cleaners brushes, toilet brushes, folding floor sign cautions, scotch bright pads, waste trolleys, plastic tubs / mugs, web removers & other equipment to be usedÂ
As per requirement with sufficient available stock and good quality material to be used, it will be used on daily basis and uninterrupted supply should be made to Janitors for cleaning.
Air fresher / room spray (export quality)
10 piecesÂ
Lu blue in Toilet CisternsÂ
To be provided in 13 washrooms on consumption of old one (7 washrooms of office building and 6 of Inspection rooms building).Â
Mortein spray (mosquito killer)Â
6 every month.Â
Surf, Vim scrubbers etc.
6 Pockets (1/2 KG each)
Vim / Lemon Max (Liquid soap) Standard Size
3 Bottles
Harpic (Large Size)
6 Bottles
Dettole, Acid Liquid (Large Size)
4 BottlesÂ
Phenyl (Finis/imported quality)
16 Litters
Dustbin Plastic Bag
10 KGs Minimum required or as per requirement
Lust / SS Cleanser spray/ Brasso Polish
02 pieces or as per requirement for railings and other brass/SS items
Glass cleaner vipers, web removers, buckets & other equipment to be used.
2 pieces of each or to be provided on requirement basis
Mortein spray (mosquito killer) Liquid Refills
6 pieces or to be provided on requirement basis
Dust tray
2 pieces To be provided on requirement basis
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director F-5/1 Islamabad
The Supplier is:
The title of the subject procurement is:Hiring of Janitorial Services for PTA Zonal Office Karachi
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director
F-5/1 Islamabad
+92-300-517-4757
khaliqhussain@pta.gov.pk
Contractor/ Bidder:
[Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director
F-5/1 Islamabad
+92-300-517-4757
khaliqhussain@pta.gov.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.10% to 5.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 6.00% of the contract price in acceptable form of Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee, Demand Draft
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;
Insurance Certificate;
List of items actually used in service
Attendance of persons who performed service
Payment of salary in bank account of respective employees for days served
Number of GC Clause F 5 & 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P50924
To: Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director F-5/1 Islamabad
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director F-5/1 Islamabad
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Hiring of Janitorial Services for PTA Zonal Office Karachi (P50924) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: Pakistan telelcom Authority (Pakistan Telecom Authority), Assistant Director F-5/1 Islamabad
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}