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7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
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Estate Office Management (Estate Office Management), Assistant Comptroller
Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad.
+92-333-793-9557
zoobi3@icloud.com
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
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BDS Clause Number |
ITB Number |
Amendments of, and Supplements to, Clauses in the Instruction to Bidders |
A. Introduction |
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1 |
1.1 |
Name of Procuring Agency:Â Estate Office Management (Estate Office Management) The subject of procurement is:Â PROVISION OF JANITORIAL SERVICES AT 48-FAMILY SUITES ESTATE OFFICE, ISLAMABAD Expected commencement date: Saturday, April 25, 2026 |
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2. |
2.1 |
Financial year for the operations of the Procuring Agency:Â 2025-26 Name and identification number of the Contract: P13892Â |
| 3. | 4.6 | JV/Consortium or Association Allowed: No Number of JV/Consortium Members: Nil |
B. Bidding Documents |
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4. |
7.1 |
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Tuesday, April 7, 2026 |
| 5. | 8.1 |
Any addendum, in case issued, shall be published on Estate Office Management (Estate Office Management) website and on EPADS v2.0. |
| 6. |
9.1 |
List of documents required along with the bid:
 |
| 7. | 11.1 |
The qualification criteria to establish the supply / production capability of the bidder. see Eligibility Criteria |
| 8. | 7.6 |
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| 9. | 13.1 & 13.2 | Price schedule will be provided according to the format defined and acquired. see section price schedule. |
| 10. | 7.6.2 |
 Specifications: see section of specifications. |
C. Preparation of Bids |
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11. |
13.5 |
The price shall be Fixed. |
| 12. |
15.1 |
Currency of the Bids shall be : PKR |
| 13. |
16.1 |
The Bids/Bid Validity period shall be: 100 Days |
| 14. |
17.1 |
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6 |
| 15. | 17.3 |
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents,  for example the bid validity is 180 days so the bid security shall be valid for  180+28 = 208 days. |
| 16. | 18.1 |
Alternative Bids to the requirements of the bidding documents will not be permitted. |
D. Submission of Bids |
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17. |
21.1 |
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following; Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad. Bids that are not submitted on EPADS v2.0 shall be disqualified. The deadline for Bids submission is: Monday, April 13, 2026 11:00 AM |
E. Opening and Evaluation of Bids |
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18. |
26.1 |
The Bids opening shall take place on EPADS v2.0. Day : Monday Date:Â Monday, April 13, 2026 Time : 11:30 AM |
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19. |
32.1 |
Selection technique adopted will be: Least Cost Based Selection (LCBS) |
F. Award of Contract |
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20. |
49.1 |
The Performance guarantee shall: 10.00%. The Performance Guarantee shall be acceptable in the form of:Â Bank Guarantee |
| 21. | 51.1 |
Arbitrator shall be appointed by mutual consent of the both parties. |
G. Review of Procurement Decisions |
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22. |
53.1 |
Grievence against this procurement shall be submitted online on EPADS v2.0. |
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) Company (Holding Company) Company (Limited by Guarantee) State Owned Enterprise (Private Limited) State Owned Enterprise (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) SECP |
| Eligibility Criteria | Document |
|---|---|
| The bid security in the shape of CDR issued in the favour of Drawing & Disbursing Officer, Estate Office Management, Islamabad and profile of bidder including all required documents mentioned in evaluation criteria must reach to the office of the Assistant Comptroller, Estate Office Management, 1st floor, Shaheed-e-Millat Secretariat, F-6/1, Islamabad upto 10/04/2026 in the office hours, otherwise respective bid will not be opened. | No |
Least Cost Based Selection (LCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 90 | |
| Technical Evaluation Criteria | ||
| Relevant Experience of Janitorial Services (Quantitative)(Doc Required) Â 05 or more projects (Completed janitorial services contracts of similar nature and scale for offices / hospitals / large organizations) Â (25) Â 04 projects (Completed four similar janitorial services contracts) Â (20) Â 03 projects (Completed three similar janitorial services contracts) Â (15) Â 02 projects (Completed two similar janitorial services contracts) Â (10) Â 01 project (Completed one similar janitorial services contract) Â (5) | 25 | |
| Manpower & Staffing Plan (Quantitative)(Doc Required) Â 30x janitors with supervisor & backup (Proposed staff fully meets scope requirements with supervisor and documented replacement plan) Â (25) Â 25x janitors with supervisor & backup (Staff generally adequate with supervisor but limited backup arrangements) Â (20) Â 20x janitors with supervisor & backup (Staff adequate but no dedicated on-site supervision) Â (15) Â 10x janitors with supervisor & backup (Staffing marginally meets minimum requirements) Â (10) Â Less than 10x janitors with supervisor & backup (Staffing does not meet minimum requirements) Â (0) | 25 | |
| Equipment & Cleaning Materials (Quantitative)(Doc Required) Â Complete modern equipment (All required modern equipment and approved cleaning chemicals available) Â (15) Â less than Complete modern equipment (Does not meet minimum requirement) Â (0) | 15 | |
| Past Performance & References (Quantitative)(Doc Required) Â Excellent references (Multiple satisfactory completion certificates (more than 3) from reputable clients) Â (35) Â Good references (At least two satisfactory references) Â (25) Â Limited references (One satisfactory reference) Â (15) Â No / negative references (No verifiable or unsatisfactory references) Â (0) | 35 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| PROVISION OF JANITORIAL SERVICES AT 48-FAMILY SUITS G-5/1, ISLAMABAD . |
Address: 48-Family Suites, Estate Office Management, Islamabad Schedule: 365 Days Quantity: 14 |
14 | 175000 |
No
Positions Without Lots :
Position: PROVISION OF JANITORIAL SERVICES AT 48-FAMILY SUITS G-5/1, ISLAMABAD .
Specifications / Requirements:
| Ref. No. | Description | Unit | Qty | Rate | Months | Amount |
|---|---|---|---|---|---|---|
| 1 | Daily cleaning of all type flooring (Varada, Lobby) carpet, marble tiles,mosaic using wet moping with approved detergent/chemical and vacuumed cleaner complete in all respaect (keep clean all day) at any floor as per direction of the Engineer Incharge | Sft | 20,000 | 5.50 | 12 | 1,320,000 |
| 2 | Daily, fortnightly and monthely cleaning/dusting of glass panes in door, windows and ventilators fixed glazing with frames & web grills i/c removing paint stains etc with approved glass cleaner complete in all respaect at any floor as per direction of the Engineer Incharge. including cost of detergent & equipment,s) | Â | Â | Â | 12 | 0 |
| 3 | Daily cleaning glass area (Internal) | Sft | 2,165 | 14.00 | 12 | 363,720 |
| 4 | Quartly cleaning glass area (External) | Sft | 2,165 | 6.00 | 12 | 155,880 |
| 5 | Daily sweeping/ cleaning of all type roads, path and car parking with bamboo broom (jharoo) i/c spray for removing grass in tuff pavers etc as per direction of the Engineer Incharge. | Sft | 9,500 | 5.00 | 12 | 570,000 |
| 6 | Monthly cleaning of roof top and removing grass/shrubs complete in all respect as per direction of the Engineer Incharge. | Sft | 12,500 | 2.50 | 12 | 375,000 |
| 7 | Daily cleaning of all type of marble flooring Stairs inside building by using Chemicals and detergents etc complete in all respaect at any floor as per direction of the Engineer Incharge. | Sft | 2,000 | 3 | 12 | 72,000 |
| 8 | Weekly dusting/ cleaning of the wooden doors with frame, ornamental plants etc by using duster complete in all respect at any floor as per direction of the Engineer Incharge. | Sft | 1,176 | 20.00 | 12 | 282,240 |
| 9 | Fortnightly cleaning/removing of grass from out side drain complete in all respaect at any floor as per direction of the Engineer Incharge. | Sft | 3,353 | 9.00 | 12 | 362,124 |
| 10 | Monthly cleaning of uprouting of vegetation i/c the cost of scaffolding/dusting arrangement in all respect as per direction of the Engineer Incharge. | Rft | 300 | 8.00 | 12 | 28,800 |
| 11 | Washing/ cleaning moats external side of building as per direction of the Engineer Incharge. | Sft | 500 | 10 | 12 | 60,000 |
| 12 | Daily Collection and Disposal of Trash Complete in all respect any floor as per direction of Engineer Incharge. | Cft | 120 | 40 | 12 | 57,600 |
| 13 | Monthly Cleaning/removing of Cobweb on lobby and corridore complete in all respect as per direction of the Engineer Incharge. | Sft | 9,076 | 2 | 12 | 217,824 |
| 14 | Fortnightly cleaning of mainhole gutter complete in all respaect at any floor as per direction of the Engineer Incharge. | Sft | 20 | 550 | 12 | 132,000 |
| 15 | Daily Cleaning of Common Washrooms of Servant Quarters Complete in all respect as per direction of Engineer Incharge. | Sft | 250 | 11 | 12 | 33,000 |
| 16 | Daily Internal Cleaning of Lifts Complete in all respect as per direction of Engineer Incharge. | Sft | 50 | 11 | 12 | 6,600 |
SCOPE OF SERVICES
The selected Janitorial Services Provider shall be responsible for providing comprehensive, high-quality janitorial and housekeeping services for 48-Family Suites, Islamabad, covering an approximate area of 29,000Â square feet. The services shall be delivered in a professional manner befitting to an executive office environment. The contractor shall provide the services as per scope of work/terms of reference under the supervision and/or instructions of the Assistant Comptroller, Estate Office. The scope shall include, but not be limited to the following:
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Cleaning of all types of flooring, marble, tiles, mosaic, and toilets using wet mopping with approved detergents/chemicals. Floors to be maintained clean throughout the day on all floors as directed.
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Daily cleaning of marble flooring Stairs inside building by using Chemicals and detergents.
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Daily sweeping and cleaning of roads, pathways, and car parking areas using bamboo brooms, including spraying for grass removal from paver blocks.
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Monthly cleaning of rooftops including removal of grass and shrubs.
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Daily cleaning of all common washrooms.
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Daily cleaning of lifts from inside.
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Fortnightly dusting and cleaning of marble chip surfaces inside the building, including stair areas.
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Monthly uprooting of unwanted vegetation, including provision of scaffolding and necessary arrangements.
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Daily collection and proper disposal of trash from all floors.
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Monthly cleaning and removal of Cobwebs from lobbies and corridors.
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Fortnightly cleaning of manholes and gutters.
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Daily cleaning of ornamental plants.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
|
Number of GC Clause |
Amendments of, and Supplements to, Clauses in the General Conditions of Contract |
|
 |
Definitions The Procuring Agency is: Estate Office Management (Estate Office Management), Assistant Comptroller Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad. The Supplier is: The title of the subject procurement is:PROVISION OF JANITORIAL SERVICES AT 48-FAMILY SUITES ESTATE OFFICE, ISLAMABAD |
|
GCC 2 |
Applicable/Governing Law: The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan |
|
GCC 3 |
Language: The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English. |
|
GCC 4 |
Notices: The addresses for the notices are: Procuring Agency: Estate Office Management (Estate Office Management), Assistant Comptroller Contractor/ Bidder:  [Name, address and telephone number]. The Contractor/ Bidder’s Representative(s) [Name, address, telephone number and e-mail address]  |
|
GCC 6.1 |
The Authorized Representatives are:  For the Procuring Agency: Estate Office Management (Estate Office Management), Assistant Comptroller For the Bidder: Name: ……………………… Designation: …………….. Address: ……………………………..  |
|
GCC 7 |
Effectiveness of the contract The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties |
|
GCC 8 |
Commencement of Contract: The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract. |
|
GCC 10.2 |
Expiration of Contract: The time period shall be …………………. |
|
GCC 14 |
Termination In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements. |
|
GCC 16 |
Conflict of Interest: The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 17. |
|
GCC 20 |
Liquidated Damages If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.10% to 10.00%Â of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority. |
|
GCC 21 |
Performance Guarantee: The amount of performance guarantee shall be 10.00%Â of the contract price in acceptable form of Bank Guarantee |
|
GCC 27 |
Currency of Payment: All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees. |
|
GCC 28 |
Payment terms: Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract. |
| Â | Â |
|
GCC 29 |
Identifying Defects: The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided. Delivery & DocumentsThe bid security in the shape of CDR issued in the favour of Drawing & Disbursing Officer, Estate Office Management, Islamabad and profile of bidder including all required documents mentioned in evaluation criteria must reach to the office of the Assistant Comptroller, Estate Office Management, 1st floor, Shaheed-e-Millat Secretariat, F-6/1, Islamabad upto 10/04/2026 in the office hours, otherwise respective bid will not be opened. |
|
GCC 31 Â |
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder. Arbitrator’s fee: The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties. Appointing Authority for Arbitrator: By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties. Rules of procedure for arbitration proceedings: Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator. Place of Arbitration and Award: The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties. |
Date: [insert date (as day, month and year)]
Bid No.:P13892
To: Estate Office Management (Estate Office Management), Assistant Comptroller Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad.
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We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred  for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
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THIS AGREEMENT made the _____ day of __________ 20_____ between Estate Office Management (Estate Office Management), Assistant Comptroller Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad.
 (hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
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WHEREAS the Procuring Agency invited Bids for provision of goods, viz., PROVISION OF JANITORIAL SERVICES AT 48-FAMILY SUITES ESTATE OFFICE, ISLAMABAD (P13892) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
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NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1.  In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2.  The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3.  In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4.  The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
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IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
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Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Bidder: …………………………………………………
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Contract                          Number:  Contract                              Value:  Contract Title:
Dated:
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[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid  or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
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To:     Estate Office Management (Estate Office Management), Assistant Comptroller Estate Office Management, 1st Floor, Shaheed e Millat Secretariat, F-6/1, Islamabad.
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WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
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AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
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AND WHEREAS we have agreed to give the Bidders guarantee:
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THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarÂantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
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This guarantee is valid until the: [insert date]
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Signature and seal of the Guarantors
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_____________________________________________________________________
[name of bank or financial institution]
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_____________________________________________________________________
[address]
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_____________________________________________________________________
[date}