7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
Pakistan Telecom Authority (PTA), assistant Directortant
F-5/1, Islamabad
+92-300-514-5757
khaliqhussain@pta.gov.pk
The following specific data for the procurement of Non-Consultancy Services to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency: Pakistan Telecom Authority (PTA)
The subject of procurement is: Janitorial service for PTA Islamabad
Expected commencement date: Monday, August 31, 2026
BDS Clause Number 2
Financial year for the operations of the Procuring Agency: 2026-27
Name and identification number of the Contract: P58283
BDS Clause Number 3
JV/Consortium or Association Allowed: No
Number of JV/Consortium Members: Nil
BDS Clause Number 4
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Wednesday, July 29, 2026
BDS Clause Number 5
Any addendum, in case issued, shall be published on Pakistan Telecom Authority (PTA) website and on EPADS v2.0.
BDS Clause Number 6
List of documents required along with the bid:
BDS Clause Number 7
The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
Specifications:
see section of specifications.
BDS Clause Number 11
The price shall be Fixed.
BDS Clause Number 12
Currency of the Bids shall be : PKR
BDS Clause Number 13
The Bids/Bid Validity period shall be: 120 Days
BDS Clause Number 14
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of:
BDS Clause Number 15
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents, for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
F-5/1, Islamabad
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Wednesday, August 12, 2026 11:00 AM
BDS Clause Number 18
The Bids opening shall take place on EPADS v2.0.
Day : Wednesday
Date: Wednesday, August 12, 2026
Time : 11:30 AM
BDS Clause Number 19
Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria
BDS Clause Number 20
The Performance guarantee shall: 5.00%.
The Performance Guarantee shall be acceptable in the form of: Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee, Demand Draft
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) SECP Registrar of Firms |
| Eligibility Criteria | Document |
|---|---|
| 1. Registration with SECP or Registrar of Firms. 2. Office of bidder must be in Islamabad / Rawalpindi (documentary proof to be provided). | Yes |
| 3. Service Provider has to be on active taxpayer list for Sales Tax and Income Tax. Any documentary evidence for confirmation of ATL status will be accepted. 4. Minimum three years of relevant experience. The experience shall be counted from oldest similar nature Work Order. Therefore, minimum Work Order must be 3 years old on closing date of this bid. | Yes |
| 5. Minimum three similar nature job experiences/projects are mandatory. (copy of work order/contract agreement is required to be provided as proof) | Yes |
| 6. An Affidavit/Undertaking on Non-Judicial Stamp Paper is required to be submitted to the effect that: i. The bidder has never been black listed by any government / semi government /autonomous body or company. Furthermore, bidder’s name does not reflect in the list of PPRA for “Active Blacklisted Firms” ii. The bidder unconditionally accepted all services and requirements ofof PTA as mentioned in Section V of the bidding documents. | Yes |
| iii. The bidder undertake that the financial bid has been prepared/submitted strictly in accordance with applicable Government’s notified minimum wage rate, contributions under EOBI, ESSI and applicable taxes (including GST etc) and the bid shall be rejected incase the financial bid is found non-compliant with the applicable Government’s notified minimum wage rate, EOBI, ESSI and applicable taxes (i.e GST etc). | Yes |
| All Supporting documents shall be attached with technical proposal. Non-fulfilment of any of above conditions will amount to non-responsiveness and shall result into disqualification of bid. | Yes |
Least Cost Based Selection (LCBS)
Weightage
| Technical Evaluation % |
|---|
| 100 |
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Additional Experience: The bidder experience beyond minimum required experience
Work order/ Contract Agreement must be attached to claim scores (Quantitative)(Doc Required) 10 Years (50) 9 Years (45) 8 Years (40) 7 Years (35) 6 Years (30) 5 Years (25) 4 Years (20) 3 Years (15) 2 Years (10) 1 Year (5) | 50 | |
| Experience of Supervisor
Bidder has to provide CV of supervisor. (Quantitative)(Doc Required) 5 Years (10) 4 Years (8) 3 Years (6) 2 Years (4) 1 Year (2) | 10 | |
| Annual Gross Revenue of Bidder’s company/Firm
Annual Gross Revenue of bidder’s firm/company must be more than Rs. 5 million as per annual accounts for latest year ended (30th June, 2025 or 31st December, 2024 whichever is applicable) . Annual Accounts must be attached with bids. (Quantitative)(Doc Required) YES (15) | 15 | |
| Ongoing project with deployment of 5 janitorial in hand (documentary proof be provided i.e. copy of work order / agreements.) (Quantitative)(Doc Required) 3 Projects (15) 2 Projects (10) 1 Project (5) | 15 | |
| List of Number of clients in Pakistan since 1st January 2025
Bidder has to provide list of clients in Pakistan with names and contact details for reconfirmation purpose. (Quantitative)(Doc Required) 10 Clients (10) 9 Clients (9) 8 Clients (8) 7 Clients (7) 6 Clients (6) 5 Clients (5) 4 Clients (4) 3 Clients (3) 2 Clients (2) 1 Client (1) | 10 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| Janitorial Service for PTA Islamabad | Address: F-5/1, Islamabad Schedule: 15 Days Quantity: 1/Qty |
1/Qty | 0 PKR |
Yes
| Position | Related Services |
|---|---|
| Janitorial Service for PTA Islamabad | Cleaning tools and cleaning material must also be provided including brooms, soap, toiletries etc. |
Positions Without Lots :
Position: Janitorial Service for PTA Islamabad
Specifications / Requirements:
The scope of work includes provision of comprehensive janitorial and cleaning services for Pakistan Telecommunication Authority (PTA) premises, comprising PTA Headquarters (eight floors, two cafeterias and one basement), PTA Vigilance Office (F-6/4), PTCL 2nd and 3rd Floors, PTA Guest House G-7, and PTA Hostel. The contractor shall deploy nineteen (19) janitorial staff and one (01) qualified supervisor to perform the assigned duties. Services shall be provided for five (05) working days per week, with daily duty of eight (08) hours. Daily cleaning services shall include thorough cleaning of all covered and open areas of the buildings, whether in use or not. This shall cover vacuuming and spot cleaning of carpets, cleaning of offices, reception areas, basements, kitchens, staircases, corridors, lifts, and waiting areas on all floors. Removal of fingerprints, dust and stains from glass surfaces, doors, light switches, mirrors, fixtures and fittings shall be carried out regularly. Disposal of all garbage, litter and debris from the entire premises shall be ensured in a hygienic manner. Washrooms shall be cleaned using branded, non-scratch disinfectants, including washing and drying of sinks, urinals, faucets, flush tanks and provision of clean towels on all working days. Cleaning, sweeping and mopping of corridors, lifts, waiting areas and toilets shall be carried out at least twice daily and additionally on requirement. Emergency cleaning services shall be provided whenever required by the department. Air fresheners shall be sprayed in lifts and designated corridors to maintain a pleasant environment. Monthly and periodic services shall include cleaning and washing of external areas at the front and back of the building, removal of spider webs from offices, cleaning of external windows and regular cleaning of rooftops. Bi-annual and special cleaning tasks shall be carried out as directed by the Officer-in-Charge. The contractor shall ensure availability of all required cleaning materials, equipment and manpower in accordance with the defined scope of work and applicable laws.Schedules of services to be provided by bidder once selected by PTA are given as under. However, services will be not limited to this schedule but services which are subsidiary to principal services which may be required to PTA shall be performed by bidder. In Schedule I under , core services to be provided are given and in Schedule II requirements ancillary to core services which are to be provided by Service Provider are given. Both Schedule of this section are integral prats of contract to be executed by PTA and Service Provider.
Schedule-I
(Manpower, Locations & High-Frequency Services)
————————
Category
Details
Staff Required
Nineteen (19) Persons as staff and one person (01) as supervisor
Working days & Hours
Five (05) days in a week (8 Hours daily)
Area / Building
i. PTA Headquarters (5 floors + 2 Cafeteria + 1 Basement, 2 Floors Additional Block) ii. PTA Vigilance office (F-6/4) iii. PTCL 3rd and 2nd Floor iv. PTA Guest House G-7 v. PTA Hostel, additional location when required.
Services – TWICE AT LEAST (Daily) & ON REQUIREMENT
Cleaning, Sweeping and mopping with disinfection material a) Corridors. b) Lifts. c) Waiting Areas on all floors. d) Cleaning of toilets with branded disinfection material and provision of phenyl balls in basins and urinals. e) Emergency cleaning whenever required. f) Spraying of air fresheners in Lifts, 5th & Ground floor corridor. Fragrance Spray is required on all floors.
————————
Schedule-II
(Daily, Monthly & Periodic Services)
————————
Category
Details
Services – Once Daily
a) Cleaning of all building area either in use or not. b) Vacuum and spot cleaning of all carpets and rooms of all officers. c) Reception Area. d) Basement. e) Kitchens. f) Staircases. g) Sweeping/brooming of area in front and behind of PTA building. (within PTA premises) h) Removal of all fingerprints, dirt, etc. from all glasses, doors and light switches. i) Disposal of all litter / garbage / debris from entire covered and open building premises, and dispose it of. j) Washing of all mirrors, dispensers, urinals, faucets, sinks, flush tanks etc. with non-scratch disinfection cleaners, wipe and dry all sinks. k) Dusting and cleaning of all interiors and exteriors of the building, which are under the use including false ceiling of floors, staircases and other material items. l) Provision of clean towels in washrooms every day. (for 5 working days). All material items required to perform the said services shall be provided by the vendor
MONTHLY SERVICES AND ON REQUIREMENT
a) Cleaning and washing of external area of PTA Building that is in front and back of building. b) Removal of Spider webs from offices. c) Cleaning of external windows. d) Cleaning of roof tops of building. (Once in a week)
Bi Annually
a) Cleaning of external windows of PTA as defined earlier. b) Any other special cleaning required and directed by Officer in charge.
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: Pakistan Telecom Authority (PTA), assistant Directortant F-5/1, Islamabad
The Supplier is:
The title of the subject procurement is:Janitorial service for PTA Islamabad
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
Pakistan Telecom Authority (PTA), assistant Directortant
F-5/1, Islamabad
+92-300-514-5757
khaliqhussain@pta.gov.pk
Contractor/ Bidder:
[Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
Pakistan Telecom Authority (PTA), assistant Directortant
F-5/1, Islamabad
+92-300-514-5757
khaliqhussain@pta.gov.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.10% to 5.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 5.00% of the contract price in acceptable form of Pay Order, Banker's Cheque, Call at Deposit, Bank Guarantee, Demand Draft
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;
Insurance Certificate;
List of materials used during invoice period
Number of GC Clause F 5 & 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P58283
To: Pakistan Telecom Authority (PTA), assistant Directortant F-5/1, Islamabad
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between Pakistan Telecom Authority (PTA), assistant Directortant F-5/1, Islamabad
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Janitorial service for PTA Islamabad (P58283) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: Pakistan Telecom Authority (PTA), assistant Directortant F-5/1, Islamabad
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}