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7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
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Ministry of Foreign Affairs (Consular Affairs), Director
Director (Consular Affairs), MoFA,
Constitution Avenue, G-5/2, Islamabad
+92-345-198-8885
dir.consaffairs@mofa.gov.pk
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
|
BDS Clause Number |
ITB Number |
Amendments of, and Supplements to, Clauses in the Instruction to Bidders |
A. Introduction |
||
|
1 |
1.1 |
Name of Procuring Agency:Â Ministry of Foreign Affairs (Consular Affairs) The subject of procurement is:Â Hiring of Single Service Provider(S) to Digitalize & Manage End-To-End Process of Document Attestation, Ministry of Foreign Affairs, Islamabad Expected commencement date: Monday, May 4, 2026 |
|
2. |
2.1 |
Financial year for the operations of the Procuring Agency:Â 2025-26 Name and identification number of the Contract: P16271Â |
| 3. | 4.6 | JV/Consortium or Association Allowed: Yes Number of JV/Consortium Members: 02 |
B. Bidding Documents |
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|
4. |
7.1 |
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Saturday, April 18, 2026 |
| 5. | 8.1 |
Any addendum, in case issued, shall be published on Ministry of Foreign Affairs (Consular Affairs) website and on EPADS v2.0. |
| 6. |
9.1 |
List of documents required along with the bid: No |
| 7. | 11.1 |
The qualification criteria to establish the supply / production capability of the bidder. see Eligibility Criteria |
| 8. | 7.6 |
|
| 9. | 13.1 & 13.2 | Price schedule will be provided according to the format defined and acquired. see section price schedule. |
| 10. | 7.6.2 |
 Specifications: see section of specifications. |
C. Preparation of Bids |
||
|
11. |
13.5 |
The price shall be Fixed. |
| 12. |
15.1 |
Currency of the Bids shall be : PKR |
| 13. |
16.1 |
The Bids/Bid Validity period shall be: 90 Days |
| 14. |
17.1 |
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6 |
| 15. | 17.3 |
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents,  for example the bid validity is 180 days so the bid security shall be valid for  180+28 = 208 days. |
| 16. | 18.1 |
Alternative Bids to the requirements of the bidding documents will not be permitted. |
D. Submission of Bids |
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|
17. |
21.1 |
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following; Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad Bids that are not submitted on EPADS v2.0 shall be disqualified. The deadline for Bids submission is: Tuesday, April 21, 2026 12:00 PM |
E. Opening and Evaluation of Bids |
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|
18. |
26.1 |
The Bids opening shall take place on EPADS v2.0. Day : Tuesday Date:Â Tuesday, April 21, 2026 Time : 12:30 PM |
|
19. |
32.1 |
Selection technique adopted will be: Least Cost Based Selection (LCBS) |
F. Award of Contract |
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|
20. |
49.1 |
The Performance guarantee shall: 0%. The Performance Guarantee shall be acceptable in the form of:Â Nil |
| 21. | 51.1 |
Arbitrator shall be appointed by mutual consent of the both parties. |
G. Review of Procurement Decisions |
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|
22. |
53.1 |
Grievence against this procurement shall be submitted online on EPADS v2.0. |
| Bidder's Type | Required Registration |
|---|---|
|
Individual / Individual Consultant Sole Proprietorship Partnership Firm Company (Private Limited) Company (Public Limited) Company (Holding Company) Company (Limited by Guarantee) State Owned Enterprise (Private Limited) State Owned Enterprise (Public Limited) |
NADRA CITIZENSHIP (CNIC/NICOP) FBR (NTN) FBR (GSTN) |
Least Cost Based Selection (LCBS)
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 70 | |
| Technical Evaluation Criteria | ||
| Work Experience up to 10 years (Quantitative)(Doc Required) | 30 | |
| Work Experience more than 10 Years (Quantitative)(Doc Required) | 10 | |
| Company/Firm having work force up to 500 employees. (Quantitative)(Doc Required) | 30 | |
| Company/Firm having work force more than 500 employees (Quantitative)(Doc Required) | 10 | |
| Company having offices in Islamabad, Karachi, Lahore, Quetta, Peshawar, and Gujrat (Quantitative)(Doc Required) | 15 | |
| Company having offices in more cities other than Islamabad, Karachi, Lahore, Quetta, Peshawar, and Gujrat (Quantitative)(Doc Required) | 5 | |
Positions Without Lots :
| Position | Delivery Schedule | Quantity | Bid Security |
|---|---|---|---|
| HIRING OF SINGLE SERVICE PROVIDER(S) TO DIGITALIZE & MANAGE END-TO-END PROCESS OF DOCUMENT ATTESTATION |
Address: Director (Consular Affairs), MoFA,Constitution Avenue, G-5/2, Islamabad Schedule: 04 May, 2026 Quantity: 1 |
1 | 500000 |
No
Positions Without Lots :
Position: HIRING OF SINGLE SERVICE PROVIDER(S) TO DIGITALIZE & MANAGE END-TO-END PROCESS OF DOCUMENT ATTESTATION
Specifications / Requirements:
Scope of Work: Selected company/firm shall provide services to manage end-to-end process [digitalization, automation, workflow management, record management and processing of documents attestation (Apostille Attestation and General Attestation)] for 1 year and will be extendable for further two years upon certification of satisfactory performance of the procuring agency (MOFA), adhering to the following Terms of Reference: 1. Contract Period: Contract will be signed for one year and it will be extendable for further two years upon certification of satisfactory performance by the Procuring Agency (MOFA). 2. Experience: Company/Firm should have ten years work experience. 3. Work Force: Company/Firm should have minimum work force of 500 employees. 4. Digitalization and Automation: The company/firm should be capable to digitalize and automate documents attestation process by developing a secure and easy to use Application so that applicants may upload their documents and apply for the attestation through desktop/mobile. 5. Customer Identity Verification: The company/firm should have digital capability to certify the identity of the applicant via biometric devices (fingerprint/NADRA/Mobile DB verification etc.). 6. Tracking App: The company/firm should have a tracking mechanism (a dedicated app/software etc.) for real-time tracking (customer & MoFA ends). 7. Digital Receipts: The company/firm will issue digital receipts marking timelines, charges, MoFA contact numbers, operator validation and undertaking by company on every receipt for not charging extra amount for service charges or public facilitation charges at its facilitation centers or receiving documents from third party/agent. 8. Certification: The company/firm must validate each document: "Identity of applicant & bearer/depositor verified by [Operator Name]". 9. Operator Details: The company/firm must mention name of document-collecting operator on all records/receipts issued to the applicants. 10. Disclaimer: The receipt must include a disclaimer: "If found forged, company held responsible; contract cancellable & blacklisting from govt. bids." 11. Payment Verification: There will be a 30-day payment post invoice/verification time. 12. Penalties: a. In case of delay beyond the agreed timelines, there will be penalty of 2% fees per week delay. b. Missing biometric verification will be Rs. 2,000/- per document. c. Absence of digital receipt/disclaimer will cause penalty of Rs. 5,000/-. d. The company/firm will be penalized with Rs. 100,000/- as well as blacklisted for forgery/malpractice or involvement with agent mafia. e. Three consecutive breaches will invite warning notice and five breaches in a month will cause termination of the contract. f. Force Majeure (excludes penalties for acts of God, war or government orders (proof required within 07 days). 13. Checks: The checks showing delay or missing of any term should be in-built in the system/application. 14. Deposition and Confirmation of Fees: The documents attestation fees will directly be deposited either through challan or through digital transfer into the Ministry’s designated account and the company/firm will provide confirmation of such amount deposited. 15. Service Charges: Not to be revised upward during the course of one year contract. This rate may be revised upon agreement of both the parties on annual basis. 16. Opening of Facilitation Centers: The Company/Firm will legally assure the procuring agency (MOFA) for opening public facilitation centers wherever and whenever required besides the mandatory cities (Islamabad, Lahore, Karachi, Peshawar, Quetta and Gujarat). 17. Termination of Contract: Non-compliance of the terms and conditions will result in immediate termination of the contract. 18. Performance Security: a. The successful bidder shall furnish an unconditional performance guarantee of PKR 1 Million in the form of Call Deposit Receipt (CDR), Demand Draft or Bank Guarantee from a scheduled bank in Pakistan, valid for contract period (1Year). b. Submission Timeline of the performance security will be 10 days of contract award notification. c. The performance security should be valid for contract period. d. If case of non-submission of performance guarantee, the contract would be awarded to the next lowest responsible bidder. 19. Right to Terminate the Contract: The Ministry of Foreign Affairs reserves the right to terminate the contract by issuing one month advance notice without assigning any reason.Â
Selected company/firm shall provide services to manage end-to-end process [digitalization, automation, workflow management, record management and processing of documents attestation (Apostille Attestation and General Attestation)] for 1 year and will be extendable for further two years upon certification of satisfactory performance of the procuring agency (MOFA).Â
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
|
Number of GC Clause |
Amendments of, and Supplements to, Clauses in the General Conditions of Contract |
|
 |
Definitions The Procuring Agency is: Ministry of Foreign Affairs (Consular Affairs), Director Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad The Supplier is: The title of the subject procurement is:Hiring of Single Service Provider(S) to Digitalize & Manage End-To-End Process of Document Attestation, Ministry of Foreign Affairs, Islamabad |
|
GCC 2 |
Applicable/Governing Law: The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan |
|
GCC 3 |
Language: The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English. |
|
GCC 4 |
Notices: The addresses for the notices are: Procuring Agency: Ministry of Foreign Affairs (Consular Affairs), Director Contractor/ Bidder:  [Name, address and telephone number]. The Contractor/ Bidder’s Representative(s) [Name, address, telephone number and e-mail address]  |
|
GCC 6.1 |
The Authorized Representatives are:  For the Procuring Agency: Ministry of Foreign Affairs (Consular Affairs), Director For the Bidder: Name: ……………………… Designation: …………….. Address: ……………………………..  |
|
GCC 7 |
Effectiveness of the contract The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties |
|
GCC 8 |
Commencement of Contract: The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract. |
|
GCC 10.2 |
Expiration of Contract: The time period shall be …………………. |
|
GCC 14 |
Termination In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements. |
|
GCC 16 |
Conflict of Interest: The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 17. |
|
GCC 20 |
Liquidated Damages If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.00% to 0.00%Â of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority. |
|
GCC 21 |
Performance Guarantee: The amount of performance guarantee shall be 0%Â of the contract price in acceptable form of Nil |
|
GCC 27 |
Currency of Payment: All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees. |
|
GCC 28 |
Payment terms: Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract. |
| Â | Â |
|
GCC 29 |
Identifying Defects: The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided. Inspections & Tests RequirementsFor being Brand New, bearing relevant reference numbers of the equipment (Certificate from supplier) For Physical Fitness having No Damages (Certificate from supplier) For the Country of Origin as quoted by the Supplier (Certificate from manufacturer) For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team) For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team) Delivery & DocumentsCopies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount; Original and two copies of the usual transport document (for example, a negotiable bill of lading, a non-negotiable sea waybill, an inland waterway document, an air waybill, a railway consignment note, a road consignment note, or a multimodal transport document) which the buyer may require to take the goods; Copies of the packing list identifying contents of each package; Insurance Certificate; Manufacturer’s or Supplier’s Valid Warranty Certificate; Inspection Certificate issued by the Nominated Inspection Agency (if any), and the Supplier’s Factory Inspection Report; Certificate of Origin. The above documents would be required even if the equipment has already been imported and is available with the supplier ex-stock |
|
GCC 31 Â |
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder. Arbitrator’s fee: The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties. Appointing Authority for Arbitrator: By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties. Rules of procedure for arbitration proceedings: Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator. Place of Arbitration and Award: The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties. |
Date: [insert date (as day, month and year)]
Bid No.:P16271
To: Ministry of Foreign Affairs (Consular Affairs), Director Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad
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We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred  for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
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THIS AGREEMENT made the _____ day of __________ 20_____ between Ministry of Foreign Affairs (Consular Affairs), Director Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad
 (hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
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WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Hiring of Single Service Provider(S) to Digitalize & Manage End-To-End Process of Document Attestation, Ministry of Foreign Affairs, Islamabad (P16271) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
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NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1.  In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2.  The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3.  In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4.  The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
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IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
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Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
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Witness to the signatures of the Bidder: …………………………………………………
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Contract                          Number:  Contract                              Value:  Contract Title:
Dated:
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[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid  or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
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To:     Ministry of Foreign Affairs (Consular Affairs), Director Director (Consular Affairs), MoFA, Constitution Avenue, G-5/2, Islamabad
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WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
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AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
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AND WHEREAS we have agreed to give the Bidders guarantee:
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THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarÂantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
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This guarantee is valid until the: [insert date]
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Signature and seal of the Guarantors
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_____________________________________________________________________
[name of bank or financial institution]
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_____________________________________________________________________
[address]
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_____________________________________________________________________
[date}
SOPs gives idea of types of document being attested by the Minisrty of Foreign Affairs and its affliated facilities, as well as the procedural requirements required for their attestation.Â
Experience: Company/Firm should have ten years work experience.
Work Force: Company/Firm should have minimum work force of 500 employees.Â
The bidder shall submit an affidavit, declaring that the firm has not been blacklisted by any client and there are no  pending litigation against it.