7. In terms of Rules 48 of Public Procurement Rules, 2004 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and also available on EPADS v2.0 as well as Authority’s website at (www.ppra.org.pk).
Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager
6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
+92-333-552-6527
rarif@pseb.org.pk
The following specific data for the procurement of Non-Consultancy Services to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
BDS Clause Number
ITB Number
Amendments of, and Supplements to, Clauses in the Instruction to Bidders
BDS Clause Number 1
Name of Procuring Agency: Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB))
The subject of procurement is: Request For Proposal (RFP) for Facility Management Services (Security, Janitorial, Horticultural, Maintenance & Operation) at IT Park Islamabad
Expected commencement date: Monday, January 11, 2027
BDS Clause Number 2
Financial year for the operations of the Procuring Agency: 2026-27
Name and identification number of the Contract: P88141
BDS Clause Number 3
JV/Consortium or Association Allowed: Yes
Number of JV/Consortium Members: 3
BDS Clause Number 4
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Wednesday, September 2, 2026
Pre-Bid Meeting: Thursday, August 27, 2026 12:00 PM
Venue: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area
Meeting Link: https://zoom.us/j/97762662967?pwd=O8aQfIpFo31nwKs4f0uY1ALWMJysmL.1
BDS Clause Number 5
Any addendum, in case issued, shall be published on Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)) website and on EPADS v2.0.
BDS Clause Number 6
List of documents required along with the bid:
BDS Clause Number 7
The qualification criteria to establish the supply / production capability of the bidder.
see Eligibility Criteria
BDS Clause Number 8
Services and Their related documents:
See section Required Services and Scope of Work
BDS Clause Number 9
Price schedule will be provided according to the format defined and acquired.
see section price schedule.
BDS Clause Number 10
Specifications:
see section of specifications.
BDS Clause Number 11
The price shall be Fixed.
BDS Clause Number 12
Currency of the Bids shall be : PKR
BDS Clause Number 13
The Bids/Bid Validity period shall be: 180 Days
BDS Clause Number 14
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6
The Bid Security shall be in the form of: Pay Order, Demand Draft
BDS Clause Number 15
The Bids security shall be valid for twenty-eight (28) days beyond the expiry of the Bids validity period specified in the bidding documents, for example the bid validity is 90 days so the bid security shall be valid for 90+28 = 118 days.
BDS Clause Number 16
Alternative Bids to the requirements of the bidding documents will not be permitted.
BDS Clause Number 17
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following;
6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
Bids that are not submitted on EPADS v2.0 shall be disqualified.
The deadline for Bids submission is: Wednesday, September 9, 2026 03:00 PM
BDS Clause Number 18
The Bids opening shall take place on EPADS v2.0.
Day : Wednesday
Date: Wednesday, September 9, 2026
Time : 03:30 PM
BDS Clause Number 19
Selection technique adopted will be: Least Cost Based Selection (LCBS)
see Evaluation Criteria
BDS Clause Number 20
The Performance guarantee shall: 10.00%.
The Performance Guarantee shall be acceptable in the form of: Bank Guarantee
21.
51.1
Arbitrator shall be appointed by mutual consent of the both parties.
BDS Clause Number 22
Grievence against this procurement shall be submitted online on EPADS v2.0.
| Bidder's Type | Required Registration |
|---|---|
|
Sole Proprietorship Partnership Firm Company (Private Limited) |
FBR (NTN) FBR (GSTN) Punjab (PRA) SECP PEC AGPR (Gilgit-Baltistan Government) KPK (KPRA) Registrar of Firms |
| Eligibility Criteria | Document |
|---|---|
| Must be a registered entity (company/firm) with the relevant registration authority (e.g., SECP / Registrar of Firms) for at least 5 years Copy of Certificate of Incorporation/Registration issued by SECP along with documentary evidence demonstrating a minimum of five (5) years of continuous registration. | Yes |
| Must possess a valid National Tax Number (NTN) issued by Federal Board of Revenue (FBR) and be registered with Sales Tax (GST) with FBR Copy of NTN Certificate and Sales Tax Registration Certificate (STRN/ GST Registration) issued by FBR. | Yes |
| Must have an active status on the Active Taxpayers List (ATL) of FBR at the time of bid submission and must remain active until contract completion Latest ATL status printout/download from the FBR portal evidencing active taxpayer status as of the bid submission date. | Yes |
| The bidder (including any of its directors, partners, or key personnel) must not be blacklisted, debarred, or suspended by any Federal or Provincial Government, semi-government organization, PPRA, or any international donor agency Original Affidavit on PKR 500 Stamp Paper, duly notarized, declaring that the bidder, its directors, partners, and key personnel have not been blacklisted, debarred, or suspended. | Yes |
| Must sign and stamp the "Integrity Pact" as prescribed in the PPRA Standard Bidding Documents (Annex J) Duly completed, signed, and stamped Integrity Pact on the bidder's official letterhead in the prescribed format. | Yes |
| (For Lot-3 Only) Must possess valid Pakistan Engineering Council (PEC) registration for the firm. Copy of valid PEC Registration Certificate of the firm. | Yes |
| Mandatory Eligibility Criteria for JV Bidders (LOT-3 only): Where a bid for LOT-3 is submitted by a Joint Venture, each JV partner (including the lead partner) shall independently meet, in full, all of the mandatory eligibility requirements prescribed in the LOT-3 Mandatory Requirements table above (including but not limited to company registration/licensing, minimum years in business, relevant experience, financial standing/average annual turnover, tax registration, and absence of blacklisting) | Yes |
| (For Lot-3 only) No JV partner’s deficiency in any mandatory criterion may be offset or cumulated using another partner’s standing. Documentary evidence for each mandatory requirement must be submitted separately for every JV partner. Failure of any JV partner to independently satisfy all mandatory eligibility criteria shall render the entire JV bid non-responsive and liable to rejection under Rejection of Proposals. | Yes |
| Technical Scoring for JV Bidders (LOT-3 only): Unlike mandatory eligibility, for purposes of Technical Evaluation scoring only, the JV partners’ relevant experience (years of registration, project/contract experience, and other technical scoring parameters below) and financial strength (average annual turnover/revenues) shall be counted collectively/cumulatively across all JV partners. Each partner’s contribution to the collective figures must be clearly attributable and separately documente | Yes |
| See General Terms and Conditions – JV Criteria (LOT-3 only) for the complete JV framework. | Yes |
| (For Lot-1 Only) Must possess a valid, active Private Security Company License issued by the Ministry of Interior and/or Islamabad Capital Territory (ICT) Administration under the Private Security Companies Ordinance, 2001. The bidder must be legally authorized to deploy armed security personnel and possess valid registered weapon licenses applicable within the Islamabad jurisdiction. | Yes |
| (Lot-1 Only) Copy of valid Private Security Company License issued by the Ministry of Interior and/or ICT Administration; documentary evidence of authorization to operate within Islamabad Capital Territory; copy of valid corporate weapon licenses/permits; list of registered weapons proposed for deployment along with copies of corresponding weapon licenses/permits; and undertaking confirming that all armed guards deployed under the contract shall possess valid individual weapon authorizations. | Yes |
| Note for all LOTs: PSEB reserves the right to verify any document/information through independent sources. False information shall lead to disqualification, forfeiture of Bid Security, and potential blacklisting. | Yes |
Least Cost Based Selection (LCBS)
Weightage
| Technical Evaluation % |
|---|
| 100 |
| Technical Marks | 400 | |
|---|---|---|
| Passing Marks | 280 | |
| LOT-4: Security Services | ||
| Years of Registration Firm registration date 10 = ≥10 years of uninterrupted commercial security operations 7 = 7–9 years 5 = 5–6 years 0 = <5 years (Qualitative)(Doc Required) | 10 | |
| Experience with Large Multi-Tenant / High-Rise Buildings/ Facilities • Contracts showing security services with a minimum manpower supply of 20 staff (IT Parks, Multi Story Office Building, Mix Use Buildings, Government Offices); include client name, scope, contract value, contact (Documentary Evidence: • copies of contract awards or completion certificates/ work orders showing security operations), during the last 10 years. 10 = 5 or more qualifying contracts with large facilities 8 = 4 qualifying contracts 6 = 3 qualifying contracts 4 = 2 qualifying contracts 2 = 1 qualifying contract 0 = None / not verifiable (Qualitative)(Doc Required) | 10 | |
| Technical Approach and Methodology (As per IT Park Site) Operational Plan: Deployment, Shift Management & Coverage Strategy Written methodology covering: 1. Guard Deployment Matrix showing posts, shifts, and manpower allocation 2. Relief and Absentee Replacement Plan 3. Supervisor-to-Guard Ratio and Command Structure 4. Patrol Schedules and Monitoring Procedures 5. Data Centre Security Protocols covering access control, visitor management, incident reporting, and emergency response 2 = Guard Deployment Matrix showing posts, shifts, and manpower allocation 2 = Relief and Absentee Replacement Plan 2 = Supervisor-to-Guard Ratio and Command Structure 2 = Patrol Schedules and Monitoring Procedures 2 = Data Centre Security Protocols covering access control, visitor management, incident reporting, and emergency response (Qualitative)(Doc Required) | 10 | |
| Emergency Response Plan (ERP) Documented ERP must include escalation chain and coordination with Islamabad Police / Rescue 1122 1. covering fire response, 2. medical emergencies, 3. active-shooter threats, 4. bomb threat, 5. power failure scenarios; 1 = covering fire response, 1 = medical emergencies, 1 = active-shooter threats, 1 = bomb threat, 1 = power failure scenarios; (Qualitative)(Doc Required) | 5 | |
| Reporting System & Technology Tools Requirements 1.Guard management system (GMS), 2. NFC/GPS patrol verification, 3. Incident reporting platform 3 = Guard management system (GMS), 3 = NFC/GPS patrol verification, 3 = Incident reporting platform (Qualitative)(Doc Required) | 9 | |
| Presentation of Methodology 1. Demonstrated understanding of the Client's operational environment, security requirements, and Data Centre sensitivities 2. Clarity and completeness of the proposed guard deployment, supervision, and relief arrangements 3. Practicality and effectiveness of patrol, incident response, emergency response, and access control procedures 4. Quality of presentation, including organization, clarity, supporting materials, and communication of key concepts 5. Ability of the proposed management team to respond effectively to questions and demonstrate readiness for contract execution 1 = Demonstrated understanding of the Client's operational environment, security requirements, and Data Centre sensitivities 1 = Clarity and completeness of the proposed guard deployment, supervision, and relief arrangements 1 = Practicality and effectiveness of patrol, incident response, emergency response, and access control procedures 1 = Quality of presentation, including organization, clarity, supporting materials, and communication of key concepts 1 = Ability of the proposed management team to respond effectively to questions and demonstrate readiness for contract execution (Qualitative)(Doc Required) | 5 | |
| Human Resource Capability Qualifications & Training of Security Personnel 1. Copies of valid Guard Licenses issued by ICT Administration / Ministry of Interior (for all proposed civilian security personnel) or proof of retirement from Armed Forces (for retired military personnel) 2. Valid First Aid Certification for proposed personnel 3. Physical Fitness Assessment Records/Medical Fitness Certificates issued within the last 12 months 4. Training Completion Certificates for Fire Safety and Emergency Response 5. Training Completion Certificates for Customer Handling, Public Dealing, and Security Protocols 1 = Copies of valid Guard Licenses issued by ICT Administration / Ministry of Interior or proof of retirement from Armed Forces 1 = Valid First Aid Certification for proposed personnel 1 = Physical Fitness Assessment Records/Medical Fitness Certificates issued within the last 12 months 1 = Training Completion Certificates for Fire Safety and Emergency Response 1 = Training Completion Certificates for Customer Handling, Public Dealing, and Security Protocols (Qualitative)(Doc Required) | 5 | |
| Supervisory Structure & Key Personnel CVs The bidder shall submit CVs and supporting documents for the proposed Security Manager with minimum of 7 years of experience 4 = More than 12 years relevant experience 3 = 10–12 years relevant experience 2 = 7–9 years relevant experience The bidder shall submit CVs and supporting documents for the proposed Shift Supervisors, with a minimum of 3 years of experience. 2 = Proposed supervisors have more than 3 years average relevant experience 1 = Proposed supervisors meet minimum experience requirement The bidder shall submit CVs and supporting documents for the proposed CCTV Room Supervisor, with a minimum of 3 years of experience. 2 = More than 3 years relevant experience 1 = 3 years relevant experience Documented proof of valid certificates as proof of relevant certifications (Security Management, CCTV Operations, Emergency Response, HSE, etc.) At least one relevant certification for any key personnel 2 = Relevant Professional Certifications/Training (Qualitative)(Doc Required) | 10 | |
| Equipment and Technology Communication Equipment Inventory list with quantities: 1. VHF/UHF walkie-talkies, 2. Body-worn cameras (if applicable), 3. Mobile phones for supervisors; ownership proof or procurement plan 6 = All 3 requirements fulfilled 4 = Only 2 requirements fulfilled 2 = Only 1 requirement fulfilled (Qualitative)(Doc Required) | 6 | |
| Physical Security Equipment Inventory on letter head: hand-held metal detectors, vehicle under-search mirrors, traffic cones, barriers, torch lights, first aid kits 1=hand-held metal detectors 1= vehicle under-search mirrors 1=traffic cones 1=torch lights & first aid kits (Qualitative)(Doc Required) | 4 | |
| Reference and Feedback Client References (Minimum 3, last 5 years) Reference letters on client letterhead OR completion certificates; must include: client name, address, contact number, contract value, period, scope. Evaluator will call for verification. 10 = 5 or more verified references satisfactory 8 = 4 verified references satisfactory 6 = 3 verified references satisfactory (Qualitative)(Doc Required) | 10 | |
| Financial Strength Audit Report (past 3 Years 2024-25, 2023-24 2022-23) Submit complete audited financial statements, including the signed Independent Auditor's Reports and all accompanying notes, for the last three (3) consecutive fiscal years. 6= Complete audited reports for all 3 years with an unqualified ("clean") opinion. 4= only 2 years of audited reports submitted. 2= Only 1 year of audited reports submitted (Qualitative)(Doc Required) | 6 | |
| Accumulative Revenues past 3 Years 2024-25, 2023-24, 2022-23 Audited financial statements for the last three (3) consecutive fiscal years. Must be attached. 10= The revenues are more than 10 million 7= The revenues are =or > than 8 million and < than 10 million 5= The revenues are = or > 6 million and < than 8 million (Qualitative)(Doc Required) | 10 | |
| Lot No. 01 Janitorial Services | ||
| Relevant Experience Years of Registration Firm registration date 10 marks = ≥10 years of uninterrupted commercial security operations 7 = 7–9 years 5 = 5–6 years (Qualitative)(Doc Required) | 10 | |
| Experience with Large Multi-Tenant / High Traffic Buildings/ Facilities • Contracts showing janitorial services with a minimum manpower supply of 50 staff (IT Parks, Multi Story Office Building, Mix Use Buildings, Government Offices); include client name, scope, contract value, contact • (Documentary Evidence: copies of contract awards or completion certificates/ work orders showing janitorial operations), during the last 10 years. 10 = 5 or more qualifying contracts/work-order or completion certificate with large facilities for supply of min 50 staff 8 = 4 qualifying contracts 6 = 3 qualifying contracts 4 = 2 qualifying contracts 2 = 1 qualifying contract (Qualitative)(Doc Required) | 10 | |
| Technical Approach and Methodology Daily Cleaning Plan & Zoning Strategy Site-specific cleaning plan on letterhead (IT Park Islamabad): 1. Floor-wise/Zonal cleaning plan 2. Cleaning frequency for each zone 3. Staff deployment by zone 4. Task allocation matrix 5. Shift timings/cleaning windows 6. Daily cleaning schedule/checklists 1 = Floor-wise/Zonal cleaning plan 1 = Cleaning frequency for each zone 1 = Staff deployment by zone 1 = Task allocation matrix 1 = Shift timings/cleaning windows 1 = Daily cleaning schedule/checklists (Qualitative)(Doc Required) | 6 | |
| Deep Cleaning, Periodic & Specialized Cleaning Plan Schedule and methodology on letterhead for: 1. Glass facade, 2. External cleaning, 3. Grease traps, 4. Washroom deep clean, 5. Post-event cleaning, 6. Anti-static cleaning of DC/server room adjacent areas 2 = Glass facade, 2 = External cleaning, 2 = Grease traps, 2 = Washroom deep clean, 2 = Post-event cleaning, 2 = Anti-static cleaning of DC/server room adjacent areas (Qualitative)(Doc Required) | 12 | |
| Waste Management Plan & EPA Compliance 1. Waste segregation protocol (organic, recyclable, hazardous, general), 2. Waste collection schedule, 3. Coordination plan with EPA/CDA-approved contractor for waste disposal, 4. Chain-of-custody plan till waste dumping 1 = Waste segregation protocol 1 = Waste collection schedule, 1 = Coordination plan with EPA/CDA-approved contractor 1 = Chain-of-custody plan (Qualitative)(Doc Required) | 4 | |
| Presentation 1. Understanding of facility cleaning requirements, critical areas, and service standards 2. Proposed staffing, deployment plan, shift arrangements, and supervision structure 3. Cleaning methodology, equipment utilization, and chemical management approach 4. Quality assurance, inspection regime, complaint handling, and reporting mechanisms 5. Ability of the proposed management team to respond to technical and operational questions 1 = Understanding of facility cleaning requirements, critical areas, and service standards 1 = Proposed staffing, deployment plan, shift arrangements, and supervision structure 1 = Cleaning methodology, equipment utilization, and chemical management approach 1 = Quality assurance, inspection regime, complaint handling, and reporting mechanisms 1 = Ability of the proposed management team to respond to technical and operational questions (Qualitative)(Doc Required) | 5 | |
| Human Resource Capability Supervisory Structure & Key Personnel CVs The bidder shall submit CVs and supporting documents for the proposed Janitorial Manager with minimum of 7 years of experience 4 = More than 12 years relevant experience 3 = 10–12 years relevant experience 2 = 7–9 years relevant experience The bidder shall submit CVs and supporting documents for the proposed Shift Supervisors, with a minimum of 3 years of experience. 2 = Proposed supervisors have more than 3 years average relevant experience 1 = Proposed supervisors meet minimum experience requirement (Qualitative)(Doc Required) | 6 | |
| Equipment and Technology Cleaning Equipment Inventory 1. Vacuum cleaners (low-noise), 2. Auto-scrubbers, carpet extractors, 3. Ride on sweeper 4. High-pressure washers, 5. Carpet cleaners, 6. Scissor-lift or lift platform, on letterhead 2 = Vacuum cleaners (low-noise), 2 = Auto-scrubbers, carpet extractors, 2 = Ride on sweeper 2 = High-pressure washers, 2 = Carpet cleaners, 2 = Scissor-lift or lift platform; (Qualitative)(Doc Required) | 12 | |
| Eco-Friendly Chemical Compliance & MSDS 1. List of proposed cleaning chemicals 2. MSDS/SDS for all proposed chemicals 3. Documentary evidence of recognized eco-certification 4. Biodegradable/low-VOC declaration 5. Food-safe designation for applicable chemicals 2 = List of proposed cleaning chemicals 2 = MSDS/SDS for all proposed chemicals 2 = Documentary evidence of recognized eco-certification 2 = Biodegradable/low-VOC declaration 2 = Food-safe designation for applicable chemicals (Qualitative)(Doc Required) | 10 | |
| Reference and Feedback Client References (last 5 years) Reference letters on client letterhead OR completion certificates; must include: client name, address, contact number, contract value, period, scope. Evaluator will call for verification. 10 = 5 or more verified satisfactory references 8 = 4 verified satisfactory references 6 = 3 verified satisfactory references 4 = 2 verified satisfactory references (Qualitative)(Doc Required) | 10 | |
| Financial Strength Audit Report (past 3 Years 2024-25, 2023-24 2022-23) Submit complete audited financial statements, for the last three (3) 2024-25, 2023-24 2022-23) consecutive fiscal years. 5= Complete audited reports for all 3 years with an unqualified ("clean") opinion. 4= only 2 years of audited reports submitted. 2= Only 1 year of audited reports submitted Annual average Revenues (past 3 Years 2024-25, 2023-24, 2022-23) Submit a certified historical revenue statement, extracted from the audited financial statements for the last three (3) consecutive fiscal years, clearly showing the annual revenues and the corresponding arithmetic mean used to demonstrate compliance with the financial qualification requirement. 10= The revenues are more than 20 million 7= The revenues are =or > than 10 million and < than 20 million 5= The revenues are = or > 8 million and < than 10 million (Qualitative)(Doc Required) | 15 | |
| Lot No. 02 MEP (Mechanical, Electrical and Plumbing) Operations & Maintenance | ||
| Relevant Experience Years of Registration PEC registration date 5 = ≥12 years 4 = 10–11 years 3 = 6–10 years 2 = 5 years (minimum threshold) (Qualitative)(Doc Required) | 5 | |
| Experience Managing Central Chilled Water / HVAC Systems Full document proof of contracts showing operation of centrifugal or screw chillers ≥200 TR, cooling towers, AHUs and FCUs in large commercial buildings; Document proof should include chiller capacity, building area, and contact in the last 5 years 6 = 2+ contracts with ≥200 TR chiller systems 4 = 1 qualifying contract with ≥200 TR chiller systems 2 = Experience with <200 TR chiller systems (Qualitative)(Doc Required) | 6 | |
| Experience Managing HV/LV Electrical Systems incl. Generators & UPS Documented proof of Contracts showing operational and maintenance experience of following: 1. O&M of 11kV HT panels, 2. LV distribution, 3. Transformers ≥1000 kVA, 4. Diesel generators ≥1000 kVA, 5. Industrial UPS systems; 2 = O&M of 11kV HT panels, 2 = LV distribution, 2 = Transformers ≥1000 kVA, 2 = Diesel generators ≥1000 kVA, 2 = Industrial UPS systems; (Qualitative)(Doc Required) | 10 | |
| Experience Operating BMS (Building Management System) Documented proof of records showing full BMS operation (eg. Honeywell, Siemens, Schneider, etc.), and maintenance: The integration scope includes HVAC, Fire Alarm, Electrical/Power Monitoring, and Access Control. 4 = BMS operation with integration of all 4 building systems 2 = Partial BMS experience (2 or 3 building services) 0 = Partial BMS including less than 2 building services (Qualitative)(Doc Required) | 4 | |
| Technical Approach and Methodology Preventive Maintenance (PM) Programme & CMMS (Computerized Maintenance Management System) Draft PM plan covering: daily, weekly, monthly, quarterly, semi-annual and annual PM tasks for all major systems (electrical, HVAC, plumbing, fire) (Mandatory to cover all the equipment). Name and describe CMMS software to be deployed (asset register, WO management, spares tracking) and also attach screen shots for the previous system used. 6 = Detailed PM schedule for all 4 system categories + CMMS 4 = PM plan present but no CMMS 2 = Generic PM plan only (Qualitative)(Doc Required) | 6 | |
| Data Centre Operations Protocol Specific methodology detailed plan for: 1. DC power continuity (UPS/ATS/generator hierarchy), 2. CRAC/precision cooling management, 3. FM-200 suppression system testing protocols, 4. Hot-aisle/cold-aisle containment protocols, 5. Environmental monitoring protocol 2 = DC power continuity 2 = CRAC/precision cooling management, 2 = FM-200 suppression system testing 2 = Hot-aisle/cold-aisle containment 2 = Environmental monitoring (Qualitative)(Doc Required) | 10 | |
| Emergency Response & Business Continuity Plan for MEP Failures Written plan covering: 1. Power failure response (ATS + generator start), 2. Chiller failure (standby activation), 3. Water supply failure, 4. Fire system activation Each with response time and recovery steps 2 = Power failure response (ATS + generator start), 2 = Chiller failure (standby activation), 2 = Water supply failure, 2 = Fire system activation (Qualitative)(Doc Required) | 8 | |
| Presentation 1. Understanding of facility MEP systems, critical assets, and operational requirements 2. Proposed staffing, deployment plan, technical supervision, and specialist resource availability 3. Methodology for preventive maintenance, corrective maintenance, fault response, and emergency support 4. Maintenance planning, CMMS/reporting approach, safety compliance, and quality assurance measures 5. Ability of the proposed management team to respond to technical and operational questions 1 = Understanding of facility MEP systems, critical assets, and operational requirements 1 = Proposed staffing, deployment plan, technical supervision, and specialist resource availability 1 = Methodology for preventive maintenance, corrective maintenance, fault response, and emergency support 1 = Maintenance planning, CMMS/reporting approach, safety compliance, and quality assurance measures 1 = Ability of the proposed management team to respond to technical and operational questions (Qualitative)(Doc Required) | 5 | |
| Human Resource Capability Qualifications, Certifications & PEC Registration of Key Engineers CVs + PEC registration certificates for (Individual): Chief Engineer, Electrical Engineer(s), Mechanical Engineer(s), BMS Engineer. Additional: CRAC/chiller manufacturer certifications, FM-200 certification, DCIM/DCEP certification if held 4 = 1 Chief + 2 Electrical + 2 Mechanical + BMS all PEC/NTC-registered 3 = Partial PEC registration 2 = Engineers named but PEC registration pending 0 = Engineers without PEC registration (Qualitative)(Doc Required) | 4 | |
| Technician Competency & Specialized Certifications Proof of technical trade certificates such as manufacturer certifications for: Generators: eg. Cummins/Cat/Perkins or equivalent 4 = More than 80% technicians have the certification 2 = 50 to 80% technicians have the certification Proof of technical trade certificates such as manufacturer certifications for: Chillers: eg. Carrier/Trane/York or equivalent 4 = More than 80% technicians have the certification 2 = 50 to 80% technicians have the certification Proof of technical trade certificates such as manufacturer certifications for: UPS Systems: eg. Vertiv/APC or equivalent 4 = More than 80% technicians have the certification 2 = 50 to 80% technicians have the certification Proof of technical trade certificates such as manufacturer certifications for: BMS platforms: eg. Honeywell or equivalent 4 = More than 80% technicians have the certification 2 = 50 to 80% technicians have the certification (Qualitative)(Doc Required) | 12 | |
| Equipment and Technology Tools, Test Equipment Itemized equipment and tools list: 1. Thermal imaging camera, 2. Clamp meter and multimeters 3. Insulation tester (megger) 4. Refrigerant recovery unit 5. Electric Leak detector 6. Water Leak Detector 1.5 = Thermal imaging camera, 1 = Thermal imaging camera, 1 = Clamp meter and multimeters 1 = Insulation tester (megger) 1 = Refrigerant recovery unit 1 = Electric Leak detector 1 = Water Leak Detector (Qualitative)(Doc Required) | 6 | |
| Local Parts Availability & Supply Chain Letter or MOU from authorized local dealer/distributor for major equipment brands (generators, chillers, UPS). Ensures spare availability within defined lead times. 4 = 2 or more dealer/distributor letters for major brands 2 = 1 dealer letter 0 = None (Qualitative)(Doc Required) | 4 | |
| Reference and Feedback Client References (Minimum 3, last 5 years) Reference letters on client letterhead or completion certificates; must state: client name, phone, building type and area, systems maintained, contract value, SLA compliance history, contract period. Evaluator will call references. 10 = 5 or more verified references 8 = 4 verified references 6 = 3 verified references 0 = Less than 3 references (Qualitative)(Doc Required) | 10 | |
| Financial Strength Audit Report (past 3 Years 2024-25, 2023-24 2022-23) Submit complete audited financial statements, including the signed Independent Auditor's Reports and all accompanying notes, for the last three (3) consecutive fiscal years. 5= Complete audited reports for all 3 years with an unqualified ("clean") opinion. 3= only 2 years of audited reports submitted. 1= Only 1 year of audited reports submitted (Qualitative)(Doc Required) | 5 | |
| Annual average Revenues (past 3 Years 2024-25, 2023-24, 2022-23) Submit a certified historical revenue statement, extracted from the audited financial statements for the last three (3) consecutive fiscal years, clearly showing the annual revenues and the corresponding arithmetic mean used to demonstrate compliance with the financial qualification requirement. 5= The revenues are more than 50 million 3= The revenues are =or > than 20 million and < than 50 million 1= The revenues are = or > 10 million and < than 20 million (Qualitative)(Doc Required) | 5 | |
| Lot No. 03 Horticulture, Gardening & Landscaping Services (With Materials) | ||
| 1. Relevant Experience Years of Registration SECP/firm registration date 12 = ≥10 years of uninterrupted commercial security operations 10 = 7–9 years 7 = 5–6 years 0 = <5 years (Qualitative)(Doc Required) | 12 | |
| Experience in Office Building Indoor & out Door / Corporate Offices Contracts showing landscaping/ horticulture services in corporate facilities 10 = 5 or more qualifying contracts with large facilities 8 = 4 qualifying contracts 6 = 3 qualifying contracts 4 = 2 qualifying contracts 2 = 1 qualifying contract (Qualitative)(Doc Required) | 10 | |
| 1. Technical Approach and Methodology Landscaping & Maintenance Plan Site-specific plan: 1. Outdoor plants 2. Indoor plants 3. Irrigation (Plan and Maintenance) 4. Plan for seasonal plantation, 2 = Outdoor plants 2 = Indoor plants 2 = Irrigation (Plan and Maintenance) 2 = Plan for seasonal plantation, (Qualitative)(Doc Required) | 8 | |
| Seasonal Plantation & Plant Replacement Strategy 1. Plan for summer flowers 2. Plan for winter flowers 3. Replacement cycle 4. Plant selection 2 = Plan for summer flowers 2 = Plan for winter flowers 2 = Replacement cycle 2 = Plant selection (Qualitative)(Doc Required) | 8 | |
| Pest Control & Plant Health Management Plan and methodology for the following: 1. Integrated Pest Management (IPM) 2. Fertilization and Soil Management Capability 3. Disease Prevention and Control 4. Environmental Compliance (for pesticides) 2 = Integrated Pest Management 2 = Fertilization and Soil Management Capability 2 = Disease Prevention and Control 2 = Environmental Compliance (Qualitative)(Doc Required) | 8 | |
| Presentation 1. Understanding of landscape, plant health, irrigation, and seasonal maintenance requirements 2. Proposed staffing, deployment plan, supervision structure, and resource allocation 3. Methodology for horticultural maintenance, fertilization, pruning, pest control, and plant replacement 4. Quality control measures, plant health monitoring, sustainability practices, and reporting mechanisms 5. Ability of the proposed management team to respond to technical and operational questions 1 = Understanding of landscape, plant health, irrigation, and seasonal maintenance requirements 1 = Proposed staffing, deployment plan, supervision structure, and resource allocation 1 = Methodology for horticultural maintenance, fertilization, pruning, pest control, and plant replacement 1 = Quality control measures, plant health monitoring, sustainability practices, and reporting mechanisms 1 = Ability of the proposed management team to respond to technical and operational questions (Qualitative)(Doc Required) | 5 | |
| Key Personnel Qualifications The bidder shall submit CVs and supporting documents for the proposed Horticulture Supervisor with minimum of 7 years of experience and a Basic Horticulture qualification 9 = More than 12 years relevant experience 6 = 10–12 years relevant experience 3 = 7–9 years relevant experience (Qualitative)(Doc Required) | 9 | |
| Supply of Plants & Materials Evidence of supply chain for 1. Plants, 2. Fertilizers, 3. Soil, 4. Pesticides 2.5 = Supply chain for Plants, 2.5 = Supply chain for Fertilizers, 2.5 = Supply chain for Soil, 2.5 = Supply chain for Pesticides (Qualitative)(Doc Required) | 10 | |
| Reference and Feedback Client References (Minimum 3, last 5 years) Reference letters on client letterhead or completion certificates; must state: client name, phone, building type and area, systems maintained, contract value, SLA compliance history, contract period. Evaluator will call references. 10 = 5 or more verified references 8 = 4 verified references 6 = 3 verified references 0 = Less than 3 references (Qualitative)(Doc Required) | 10 | |
| Financial Strength Audit Report (past 3 Years 2024-25, 2023-24 2022-23) Submit complete audited financial statements, including the signed Independent Auditor's Reports and all accompanying notes, for the last three (3) consecutive fiscal years. 10= Complete audited reports for all 3 years with an unqualified ("clean") opinion. 6= only 2 years of audited reports submitted. 2= Only 1 year of audited reports submitted Annual average Revenues (past 3 Years 2024-25, 2023-24, 2022-23) Submit a certified historical revenue statement, extracted from the audited financial statements for the last three (3) consecutive fiscal years, clearly showing the annual revenues and the corresponding arithmetic mean used to demonstrate compliance with the financial qualification requirement. 10= The revenues are more than 15 million 7= The revenues are =or > than 10 million and < than 15 million 5= The revenues are = or > 8 million and < than 10 million (Qualitative)(Doc Required) | 20 | |
Lot Title : Janitorial Services
Bid Security : 400000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Washroom / Toilet Attendant (Male) Along with Corridors (Floor 3 to 8) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 6/Qty |
6/Qty |
| Janitorial Supervisor (Overall) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Washroom / Toilet Attendant (Female) Along with Corridors (Floor 3 to 8) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 6/Qty |
6/Qty |
| Washroom / Toilet Attendant (Male) Along with Corridors (Floor Ground to 2) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
| Washroom / Toilet Attendant (Female) Along with Corridors (Floor Ground to 2) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
| Lobby & Reception Cleaner including lift lobbies | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Food Court/ Cafeteria | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Staircases | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| External areas including Parking | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Basements (Parking) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Waste Management Operator | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Deep Cleaning Staff | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
Lot Title : MEP (Mechanical, Electrical and Plumbing) Operations & Maintenance
Bid Security : 1425000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Manager | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Electrical Engineer | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Mechanical Engineer | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| BMS / Automation Engineer | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| HVAC Tech – Chiller & Water-Side | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| HVAC Tech – General (Fans/Splits) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
| HVAC Tech – General (Fans/Splits) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
| Electrical Tech – Senior (HV/LV) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Electrical Tech – General Services | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 6/Qty |
6/Qty |
| Plumbing Tech – Pumps & Water | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Plumbing Tech – Sanitary & Fixtures | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Fire Safety Tech – Dampers & Extinguishers | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| MEP Helper | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
| Stores / CMMS Operator | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Lift Operators | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 48/Qty |
48/Qty |
Lot Title : Horticulture, Gardening & Landscaping Services (With Materials)
Bid Security : 125000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Horticulturist / Supervisor | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1/Qty |
| Head Gardener | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 1/Qty |
1/Qty |
| Gardeners (Outdoor) | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 4/Qty |
4/Qty |
| Indoor Plant Care Staff | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Helpers / Mali | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 8/Qty |
8/Qty |
Lot Title : Security Services
Bid Security : 530000 PKR
| Position | Delivery Schedule | Quantity |
|---|---|---|
| Security Supervisor | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| CCTV Control Room Operator | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 2/Qty |
2/Qty |
| Armed Guards at the entrances | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 6/Qty |
6/Qty |
| Unarmed Guards at the entrances | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 10/Qty |
10/Qty |
| Guards at Building Entrances | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 16/Qty |
16/Qty |
| Guards at Elevator Hall | Address: 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory Schedule: 27 DaysQuantity: 16/Qty |
16/Qty |
No
Lot Title : Janitorial Services
Position: Washroom / Toilet Attendant (Male) Along with Corridors (Floor 3 to 8)
Specifications / Requirements:
.Position: Janitorial Supervisor (Overall)
Specifications / Requirements:
.Position: Washroom / Toilet Attendant (Female) Along with Corridors (Floor 3 to 8)
Specifications / Requirements:
.Position: Washroom / Toilet Attendant (Male) Along with Corridors (Floor Ground to 2)
Specifications / Requirements:
.Position: Washroom / Toilet Attendant (Female) Along with Corridors (Floor Ground to 2)
Specifications / Requirements:
.Position: Lobby & Reception Cleaner including lift lobbies
Specifications / Requirements:
.Position: Food Court/ Cafeteria
Specifications / Requirements:
.Position: Staircases
Specifications / Requirements:
.Position: External areas including Parking
Specifications / Requirements:
.Position: Basements (Parking)
Specifications / Requirements:
.Position: Waste Management Operator
Specifications / Requirements:
.Position: Deep Cleaning Staff
Specifications / Requirements:
.Lot Title : MEP (Mechanical, Electrical and Plumbing) Operations & Maintenance
Position: Manager
Specifications / Requirements:
.Position: Electrical Engineer
Specifications / Requirements:
.Position: Mechanical Engineer
Specifications / Requirements:
.Position: BMS / Automation Engineer
Specifications / Requirements:
.Position: HVAC Tech – Chiller & Water-Side
Specifications / Requirements:
.Position: HVAC Tech – General (Fans/Splits)
Specifications / Requirements:
.Position: HVAC Tech – General (Fans/Splits)
Specifications / Requirements:
.Position: Electrical Tech – Senior (HV/LV)
Specifications / Requirements:
.Position: Electrical Tech – General Services
Specifications / Requirements:
.Position: Plumbing Tech – Pumps & Water
Specifications / Requirements:
.Position: Plumbing Tech – Sanitary & Fixtures
Specifications / Requirements:
.Position: Fire Safety Tech – Dampers & Extinguishers
Specifications / Requirements:
.Position: MEP Helper
Specifications / Requirements:
.Position: Stores / CMMS Operator
Specifications / Requirements:
.Position: Lift Operators
Specifications / Requirements:
.Lot Title : Horticulture, Gardening & Landscaping Services (With Materials)
Position: Horticulturist / Supervisor
Specifications / Requirements:
.Position: Head Gardener
Specifications / Requirements:
.Position: Gardeners (Outdoor)
Specifications / Requirements:
.Position: Indoor Plant Care Staff
Specifications / Requirements:
.Position: Helpers / Mali
Specifications / Requirements:
.Lot Title : Security Services
Position: Security Supervisor
Specifications / Requirements:
.Position: CCTV Control Room Operator
Specifications / Requirements:
.Position: Armed Guards at the entrances
Specifications / Requirements:
.Position: Unarmed Guards at the entrances
Specifications / Requirements:
.Position: Guards at Building Entrances
Specifications / Requirements:
.Position: Guards at Elevator Hall
Specifications / Requirements:
.Scope of Services (LOT-wise)
The selected service providers shall deliver high-quality, reliable, and continuous services to maintain the IT Park at international standards. Services shall operate 24/7/365 with zero interruption to critical operations, especially the Tier-3 Data Center. Performance shall be strictly monitored through detailed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
The provider shall be fully responsible for training, uniforms (with company + PSEB branding), equipment, tools, consumables, PPE, and all associated costs. All staff must undergo background verification, health screening, and mandatory training. The services are divided into the following LOTs:
LOT-1: Security Services
The security service provider shall be responsible for ensuring the safety and security of IT Park Islamabad, its assets, tenants, visitors, and staff. Key responsibilities include:
Access Control & Surveillance
Manned Guarding
Emergency Response
Reporting & Documentation
The janitorial service provider shall maintain cleanliness, hygiene, and waste management across IT Park Islamabad. Key responsibilities include:
|
Area Details |
||
|
S/N |
Description |
Floor wise Area Details |
|
1 |
Basement 1 |
10,725.42 SQM (Car Parking, corridors, toilets and elevator hall) |
|
2 |
Basement 2 |
9636.27 SQM (Car Parking, corridors, toilets and elevator hall) |
|
3 |
Ground Floor |
8,709.22 (SQM (Auditorium, Business center, Class Rooms, Conference rooms, toilet blocks, Lobby, Elevator Hall, vestibule, stairs) |
|
4 |
1st Floor |
2287.83 SQM (Elevator Hall, Toilet blocks, corridors, Roof Garden, stairs) |
|
5 |
2nd Floor |
1277.67 (Elevator Hall, Toilet blocks, corridors, stairs) |
|
6 |
3rd Floor |
955.60 (Elevator Hall, Toilet blocks, corridors, stairs) |
|
7 |
4th Floor |
882.52 (Elevator Hall, Toilet blocks, corridors, Roof Garden, stairs) |
|
8 |
5th Floor |
838.27 (Elevator Hall, Toilet blocks, corridors, stairs) |
|
9 |
6th Floor |
1044.46 (Elevator Hall, Toilet blocks, corridors, Bridge, stairs) |
|
10 |
7th Floor |
838.27 SQM (Elevator Hall, Toilet blocks, corridors, stairs) |
|
11 |
8th Floor |
838.27 SQM (Elevator Hall, Toilet blocks, corridors, stairs) |
|
12 |
9th Floor |
838.27 SQM (Elevator Hall, Toilet blocks, corridors, stairs) |
|
13 |
Roof Floor |
588.06 (Mummty, Elevator shafts, stairs) |
|
14 |
Other Buildings |
Mosque (561.53SQM), Visitor center (70.56SQM), Guard Posts (24.57SQM), Tubewell Rooms (26.52 SQM) |
The MEP service provider shall ensure the efficient functioning of all mechanical, electrical, and plumbing systems at IT Park Islamabad. Key responsibilities include:
|
Equipment / System |
Daily Tasks |
|
Central Chillers & Cooling Towers |
Visual inspection, check oil levels, refrigerant pressure, cooling tower water level & chemical dosing |
|
AHUs / FCUs |
Check air filters, fan operation, unusual noise/vibration |
|
VRF Systems |
Inspect VRF indoor and outdoor units for abnormal noise, vibration, alarm indications, refrigerant leaks, and ensure normal system operation. |
|
HT/LT Panels & Switchgear |
Visual inspection, check temperature (IR thermography where possible), cleaning of dust |
|
Diesel Generators |
Check fuel level, battery voltage, oil level, running test (if not in auto mode) |
|
UPS Systems |
Check load, battery status, temperature, alarms |
|
BMS System |
Check all critical alarms, trending of temperature & humidity (Data Center) |
|
Water Pumps & Tanks |
Check pump operation, pressure, leakage, water quality (pH, TDS) |
|
Firefighting System |
Check pressure gauges, pump house, jockey pump operation |
|
Equipment / System |
Weekly Tasks |
|
Chillers |
Check condenser & evaporator tubes, water treatment parameters |
|
Cooling Towers |
Clean strainers, check drift eliminators, blow-down |
|
AHUs |
Clean drain pans, check belts & bearings |
|
VRF Systems |
Clean and inspect indoor unit air filters and verify proper operation of controllers, sensors, and condensate drainage systems. |
|
Electrical Panels |
Tightening of connections, insulation resistance check (sample) |
|
Generators |
Load test for 30 minutes, changeover test |
|
BMS |
Backup of all data & configurations |
|
Plumbing & Pumps |
Greasing, alignment check, vibration analysis |
|
Fire Alarm & Suppression |
Functional test of detectors & panel |
|
Equipment / System |
Monthly Tasks |
|
Chillers |
Full performance test, oil analysis, refrigerant top-up if required |
|
HVAC Ducts & Filters |
Replace/clean filters, duct inspection |
|
VRF System |
Check refrigerant pressures, electrical connections, operating parameters, and clean outdoor unit coils and surrounding areas as required. |
|
Transformers & HT Panels |
Thermographic scanning, oil testing (if oil-filled) |
|
UPS & Battery Banks |
Deep discharge test, impedance testing |
|
Water Storage Tanks |
Cleaning & disinfection |
|
Plumbing System |
Check for leaks, valve operation |
|
Firefighting Pumps & Hydrants |
Full flow test |
|
BMS Sensors & Actuators |
Calibration check |
|
Equipment / System |
Quarterly Tasks |
|
Chillers & Cooling Towers |
Chemical cleaning of tubes, comprehensive water treatment audit |
|
AHUs / FCUs |
Major servicing, bearing replacement if required |
|
VRF System |
Perform comprehensive inspection and testing of compressors, fans, control systems, insulation, condensate pumps, and refrigerant piping to ensure optimum performance and efficiency. |
|
Generators |
Full load test (minimum 4 hours), fuel system cleaning |
|
Electrical System |
Complete insulation & earth resistance testing |
|
BMS |
Full system audit, software updates |
|
Pumps & Motors |
Overhaul, alignment, vibration analysis |
|
Equipment / System |
Annual Tasks |
|
Chillers |
Major overhaul, eddy current testing of tubes, compressor servicing |
|
Cooling Towers |
Structural inspection, fill replacement if required |
|
VRF System |
Perform comprehensive servicing, testing, calibration, and condition assessment as per OEM recommendations. |
|
Transformers |
Oil filtration / replacement, DGA test |
|
Generators |
Major servicing as per OEM, load bank test |
|
UPS Systems |
Battery replacement (if life expired), full system testing |
|
HT/LT Switchgear |
Contact resistance, timing test, protection relay testing |
|
Complete MEP System Audit |
Third-party energy & performance audit |
|
BMS |
Complete system recalibration & upgrade |
LOT-4: Horticultural/Gardening and Landscaping Services
The Service Provider shall provide complete horticulture, gardening, and landscaping services on a “with materials” basis, including supply, installation, maintenance, and replacement of all plants, flowers, soil, fertilizers, pesticides, tools, and consumables required for both external and internal areas of the IT Park. Key responsibilities include:
The Service Provider shall be responsible for end-to-end management of all external landscaped areas including lawns, green belts, planters, parking surroundings, and open spaces.
Supply & Plantation (when and where required)
Lawn & Green Area Maintenance
Trees, Shrubs & Hedges
Irrigation System Management
Pest & Disease Control
Planters & Hardscape Areas
For Individual Positions
| # | Position Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Definitions
The Procuring Agency is: Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
The Supplier is:
The title of the subject procurement is:Request For Proposal (RFP) for Facility Management Services (Security, Janitorial, Horticultural, Maintenance & Operation) at IT Park Islamabad
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager
6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
+92-333-552-6527
rarif@pseb.org.pk
Contractor/ Bidder:
[Name, address and telephone number].
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager
6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
+92-333-552-6527
rarif@pseb.org.pk
For the Bidder:
Name: ………………………
Designation: ……………..
Address: ……………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/ Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ………………….
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Services till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing services due to a conflict of a nature described in Clause GCC C2.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.01% to 2.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 10.00% of the contract price in acceptable form of Bank Guarantee
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause F
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause F
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;
Number of GC Clause F 5 & 6
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract unless they otherwise agree that the Authority shall pay the Bidder any monies due to the Bidder.
Arbitrator’s fee:
The fee shall be specified in Pak Rupees, as determined by the Arbitrator, which shall be shared equally by both parties.
Appointing Authority for Arbitrator:
By the Mutual Consent or in accordance with the provisions of Arbitration Act, 1940, in case the parties fail to reach a consensus on the name of sole arbitrator, any party may submit an application to the Chief Justice Islamabad High Court for appointment of sole arbitrator. The Chief Justice IHC may appoint a former judge of any High Court or Supreme Court as the sole arbitrator to resolve the dispute between the parties.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder who is a national of the Islamic Republic of Pakistan arising in connection with the present Contract shall be referred to adjudication or arbitration in accordance with the laws of the Islamic Republic of Pakistan including Arbitration Act 1940, however above provision shall prevail in referring the case to the Arbitrator.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place of arbitration shall be at Islamabad. The award of the arbitrator shall be final and shall be binding on the parties.
Date: [insert date (as day, month and year)]
Bid No.:P88141
To: Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., Request For Proposal (RFP) for Facility Management Services (Security, Janitorial, Horticultural, Maintenance & Operation) at IT Park Islamabad (P88141) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: Pakistan Software Export Board (PSEB) (Pakistan Software Export Board (PSEB)), Manager 6th Floor, New State Life Tower, Jinnah Avenue, Blue Area, Islamabad Capital Territory
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}
Estimated Quantities
The quantities/number of horticulture/gardening personnel specified in the Price Schedule are estimated and indicative only and have been included solely for the purpose of bid evaluation. PSEB does not guarantee deployment of the stated quantities during the contract period.
PSEB reserves the right to increase or decrease the number of personnel, in whole or in part, during the contract period in accordance with its operational requirements. The successful bidder shall provide the additional personnel or accommodate any reduction at the same unit rates quoted in the Financial Proposal and accepted in the Contract. Payment shall be made only for the actual number of personnel deployed and duly certified by PSEB.
Any increase or decrease in the quantities shall remain within the original scope of the Contract, shall be subject to the availability of funds and approval of the Competent Authority, and shall be governed by the applicable provisions of the Public Procurement Rules, 2004 and the terms and conditions of the Contract.
Estimated Quantities
The quantities/number of horticulture/gardening personnel specified in the Price Schedule are estimated and indicative only and have been included solely for the purpose of bid evaluation. PSEB does not guarantee deployment of the stated quantities during the contract period.
PSEB reserves the right to increase or decrease the number of personnel, in whole or in part, during the contract period in accordance with its operational requirements. The successful bidder shall provide the additional personnel or accommodate any reduction at the same unit rates quoted in the Financial Proposal and accepted in the Contract. Payment shall be made only for the actual number of personnel deployed and duly certified by PSEB.
Any increase or decrease in the quantities shall remain within the original scope of the Contract, shall be subject to the availability of funds and approval of the Competent Authority, and shall be governed by the applicable provisions of the Public Procurement Rules, 2004 and the terms and conditions of the Contract.
Estimated Quantities
The quantities/number of horticulture/gardening personnel specified in the Price Schedule are estimated and indicative only and have been included solely for the purpose of bid evaluation. PSEB does not guarantee deployment of the stated quantities during the contract period.
PSEB reserves the right to increase or decrease the number of personnel, in whole or in part, during the contract period in accordance with its operational requirements. The successful bidder shall provide the additional personnel or accommodate any reduction at the same unit rates quoted in the Financial Proposal and accepted in the Contract. Payment shall be made only for the actual number of personnel deployed and duly certified by PSEB.
Any increase or decrease in the quantities shall remain within the original scope of the Contract, shall be subject to the availability of funds and approval of the Competent Authority, and shall be governed by the applicable provisions of the Public Procurement Rules, 2004 and the terms and conditions of the Contract.
Estimated Quantities
The quantities/number of horticulture/gardening personnel specified in the Price Schedule are estimated and indicative only and have been included solely for the purpose of bid evaluation. PSEB does not guarantee deployment of the stated quantities during the contract period.
PSEB reserves the right to increase or decrease the number of personnel, in whole or in part, during the contract period in accordance with its operational requirements. The successful bidder shall provide the additional personnel or accommodate any reduction at the same unit rates quoted in the Financial Proposal and accepted in the Contract. Payment shall be made only for the actual number of personnel deployed and duly certified by PSEB.
Any increase or decrease in the quantities shall remain within the original scope of the Contract, shall be subject to the availability of funds and approval of the Competent Authority, and shall be governed by the applicable provisions of the Public Procurement Rules, 2004 and the terms and conditions of the Contract.