In terms of Rules 65 of Public Procurement Rules, 2026 Grievance Redressal Committee (GRC) is notified for the subject procurement and notification copy is available on the procuring agency’s website and on Authority’s website at (www.ppra.org.pk).
SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager
The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
+92-334-523-1864
umair.iqbal@sbp.org.pk
The following specific data for the procurement of Goods to be procured shall complement, supplement, or amend the provisions in the Instructions to Bidders (ITB). Whenever there is a conflict, the provisions herein shall prevail over those in ITB.
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BDS Clause Number |
ITB Number |
Amendments of, and Supplements to, Clauses in the Instruction to Bidders |
A. Introduction |
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1 |
1.1 |
Name of Procuring Agency:Â SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)) The subject of procurement is:Â REPLACEMENT OF CARDS OF TELEPHONE EXCHANGE AT SBP BSC (BANK) RAWALPINDI Expected commencement date: Monday, February 1, 2027 |
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2. |
2.1 |
Financial year for the operations of the Procuring Agency:Â 2026-27 Name and identification number of the Contract: P121459Â |
| 3. | 3.1 | JV/Consortium or Association Allowed: No Number of JV/Consortium Members: Nil |
B. Bidding Documents |
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4. |
6.2 & 6.4 |
The Bidders may seek clarifications through EPADS v2.0: Clarification Date: Saturday, November 28, 2026 |
| 5. | 7.2 |
Any addendum, in case issued, shall be published on SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)) website and on EPADS v2.0. |
C. Preparation of Bids |
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| 6. |
8.1 |
List of documents required along with the bid: No |
| 7. | 9.1 |
The qualification criteria to establish the supply / production capability of the bidder. see Eligibility Criteria |
| 8. | 11.2Â |
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| 9. | 11.1 | Price schedule will be provided according to the format defined and acquired. see section price schedule. |
| 10. | 11.4 |
 Specifications: see section of specifications. |
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11. |
11.5 & 13.5 |
The price shall be Fixed. |
| 12. |
14.1 |
Currency of the Bids shall be : PKR |
| 13. |
16.1 |
The Bids/Bid Validity period shall be: 180 Days |
| 14. |
17.1Â |
The amount of Bid Security shall be as defined in Bid Security Section for items and lots given in BDS 6 |
| 15. | 17.2 |
The Bid Security shall be in the form of: Pay Order, Banker's Cheque, Call at Deposit, Demand Draft  |
| 16. | 15.1 |
Alternative Bids to the requirements of the bidding documents will not be permitted. |
D. Submission of Bids |
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17. |
18.1 & 21.1 |
Bid shall be submitted online on EPADS v2.0 whereas hard copy of the bid security should be submitted to the following; The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province). Bids that are not submitted on EPADS v2.0 shall be disqualified. The deadline for Bids submission is: Tuesday, December 1, 2026 03:20 PM |
E. Opening and Evaluation of Bids |
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18. |
24.1 |
The Bids opening shall take place on EPADS v2.0. Day : Tuesday Date:Â December 01, 2026 Time : 03:50 PM |
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19. |
30.2 |
Selection technique adopted will be: Least Cost Based Selection (LCBS) |
F. Award of Contract |
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20. |
41.1 & 41.2 |
The Performance guarantee shall: 10.00%. The Performance Guarantee shall be acceptable in the form of:Â Pay Order, Banker's Cheque, Call at Deposit, Demand Draft |
| 21. | 45.1 |
Arbitrator shall be appointed by mutual consent of the both parties. |
G. Review of Procurement Decisions |
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22. |
37 |
Grievance against this procurement shall be submitted online on EPADS v2.0. |
All Active Taxpayers shall be eligible to participate in the procurement process, unless expressly excluded or otherwise restricted under the Eligibility Criteria specified by the Procuring Agency.
| Required Registration |
|---|
| FBR (NTN) FBR (GSTN) |
Least Cost Based Selection (LCBS)
Weightage
| Technical Evaluation % |
|---|
| 100 |
| Technical Marks | 100 | |
|---|---|---|
| Passing Marks | 100 | |
| Technical Evaluation Criteria | ||
| The bidder must be awarded at least 03 projects pertaining to PABX system of each of cost Rs. 1.0 Million or more, during last 03 years. (Work order/ contract agreements/ completion certificates to be attached). (Quantitative)(Doc Required) | 30 | |
| Available Financial Capability of Rs.1.5 Million or above. (Bank statement be submitted as evidence showing required balance at any one instant in the statement of last three months before date of publication of tender notice. (Quantitative)(Doc Required) | 30 | |
| Bidder shall hold at least one of the below-listed valid credentials for at least one brand of the quoted / installed equipment: a. Original Equipment Manufacturer (OEM) b. Authorized Distributor / Agent c. Authorized by OEM or it’s authorized Distributor / Agent to submit bid, Valid documentary evidence of authorization (Quantitative)(Doc Required) | 40 | |
Lot Title : Replacement of cards of Telephone Exchange at SBP BSC (Bank) Rawalpindi
Bid Security : 23600 PKR
| Job | Delivery Schedule | Quantity |
|---|---|---|
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services: Supply of OpenScape Business X8 Mainboard |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 1/Qty
|
1/Qty |
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services:Â Supply of Openscape Business Auto Attendant for incoming Lines |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 1/Qty
|
1/Qty |
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services: Supply of Openscape Business S2M/SIP/T1 Trunks for SIP connectivity |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 8/Qty
|
8/Qty |
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services: Supply of OpenScape Business System SW on M.2 SATA SSD |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 1/Qty
|
1/Qty |
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services: Installation, Testing & Commisoning of Equipment at serial # 1-4, complete in all respects as per satisfacti |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 1/job
|
1/job |
| Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by Supply, Installation, Testing & Commissioning of following components and services: Software Upgrade into OpenScape Business X8 system |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 90 Days
Quantity: 1/Qty
|
1/Qty |
| Supply of Good quality Analog telephone set with digital display (Panasonic or approved equivalent) as per satisfaction of Engineer In-charge |
Address: The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
Schedule: 100 Days
Quantity: 10/Qty
|
10/Qty |
No
Lot Title: Replacement of cards of Telephone Exchange at SBP BSC (Bank) Rawalpindi
Specifications / Requirements:
| Sr. No | ITEM NO. | DESCRIPTION | Unit | QTY | Rate | Â | Amount |
|---|---|---|---|---|---|---|---|
| 1 | 1 | Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by supply, installation, testing & commissioning of following components and services: | Â | Â | Â | Â | Â |
| 2 | a | S,I,T & C of OpenScape Business X8 Mainboard | No. | 1 | 500000 | Five Hundred Thousand | 500000 |
| 3 | b | Software Upgrade into OpenScape Business X8 system | No. | 1 | 400000 | Four Hundred Thousand | 400000 |
| 4 | C | S,I,T & C of Openscape Business Auto Attendant for incoming Lines | No. | 1 | 150000 | One Hundred and Fifty Thousand | 150000 |
| 5 | d | S,I,T & C of Openscape Business S2M/SIP/T1 Trunks for SIP connectivity | Nos. | 8 | 10000 | Ten Thousand | 80000 |
| 6 | e | S,I,T & C of OpenScape Business System SW on M.2 SATA SSD | No. | 1 | 50000 | Fifty Thousand | 50000 |
| GRAND TOTAL: | Rs 1,180,000.00 |
Upgradation of Hipath 3800 to Unify OSB X8 Hybrid PABX by supply, installation, testing & commissioning of following components and services:
S,I,T & C of OpenScape Business X8 Mainboard
Software Upgrade into OpenScape Business X8 system
S,I,T & C of Openscape Business Auto Attendant for incoming Lines
S,I,T & C of Openscape Business S2M/SIP/T1 Trunks for SIP connectivity
S,I,T & C of OpenScape Business System SW on M.2 SATA SSD
For Individual Jobs
| # | Job Title | Quantity | Unit Price (PKR) | Total Price (PKR) | Delivery Location | Delivery Period / Year | Country of Origin |
|---|---|---|---|---|---|---|---|
| 1 | |||||||
| 2 |
| # | Lot Title | Total Lot Price (PKR) | Country of Origin |
|---|---|---|---|
| 1 | [Lot 1 Title] |
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The following Special Conditions of Contract shall supplement the General Conditions of Contract. Whenever there is a conflict, the provisions herein shall prevail over those in the Conditions of Contract. The corresponding clause number of the GCC is indicated in parentheses.
Number of GC Clause
Amendments of, and Supplements to, Clauses in the General Conditions of Contract
Number of GC Clause 1
Definitions
The Procuring Agency is: SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
The Supplier is:
The title of the subject procurement is: REPLACEMENT OF CARDS OF TELEPHONE EXCHANGE AT SBP BSC (BANK) RAWALPINDI
Number of GC Clause 2
Applicable/Governing Law:
The Contract shall be interpreted in accordance with the laws of Islamic Republic of Pakistan
Number of GC Clause 3
Language:
The language of the Contract, all correspondence and communications to be given, and all other documentation to be prepared and supplied under the Contract shall be in English.
Number of GC Clause 4
Notices:
The addresses for the notices are:
Procuring Agency:
SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager
The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
+92-334-523-1864
umair.iqbal@sbp.org.pk
Contractor/ Bidder:
[Name, address and telephone number]
The Contractor/ Bidder’s Representative(s)
[Name, address, telephone number and e-mail address]
Number of GC Clause 6.1
The Authorized Representatives are:
For the Procuring Agency:
SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager
The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
+92-334-523-1864
umair.iqbal@sbp.org.pk
For the Bidder:
Name: ………………………………………
Designation: ……………………..
Address: …………………………………………..
Number of GC Clause 7
Effectiveness of the contract
The Contractor/Bidder shall be effective within ….. days from the date of signature of the Contract by both parties
Number of GC Clause 8
Commencement of Contract:
The Contractor/Bidder shall provide Non-Consultancy Services from the effective date of contract.
Number of GC Clause 10.2
Expiration of Contract:
The time period shall be ……………………………
Number of GC Clause 14
Termination
In the event of termination of the contract due to any reason as already defined in the General Conditions of Contract, the Bidder shall be responsible for providing to the Authority the Goods till the time of alternate arrangements.
Number of GC Clause 16
Conflict of Interest:
The Procuring Agency reserves the right to determine on a case-by-case basis whether the Bidder should be disqualified from providing goods or services due to a conflict of a nature described in Clause GCC 17.
Number of GC Clause 20
Liquidated Damages
If the Bidder fails to provide services as required under the contract or in case of any data loss/data breach or any incident compromising the data security or other such failures related to any services, the Bidder shall pay to the Procuring Agency as Liquidated Damages at a rate of 0.10% to 10.00% of the Contract value, in accordance with the extent of performance failure & the cost of investigating such incidents as judged by the Authority.
Number of GC Clause 21
Performance Guarantee:
The amount of performance guarantee shall be 10.00% of the contract price in acceptable form of Pay Order, Banker's Cheque, Call at Deposit, Demand Draft
Number of GC Clause 27
Currency of Payment:
All the payment to be released to the contractor/Bidder shall be in Pakistani Rupees.
Number of GC Clause 28
Payment terms:
Payment will be made to the Bidder against the procured Goods and services according to the actual invoice or running bills submitted by the Bidder against the services provided within the time given in the conditions of the contract.
Number of GC Clause 29
Identifying Defects:
The Authority reserves the right at any time to inspect the premises of the provider to inspect the goods and monitor the goods being provided.
For being Brand New, bearing relevant reference numbers of the equipment (Certificate from supplier)
For Physical Fitness having No Damages (Certificate from supplier)
For the Country of Origin as quoted by the Supplier (Certificate from manufacturer)
For conformance to specifications and performance parameters, through Prior to delivery inspection (Inspection Report by Procurement Committee / Inspection Team)
For successful operation at site after complete installation, testing and commissioning of the equipment (Installation, Testing and Commissioning Report by Procurement Committee / Inspection Team)
Copies of the Supplier’s invoice showing Goods’ description, quantity, unit price, and total amount;
Original and two copies of the usual transport document (for example, a negotiable bill of lading, a non-negotiable sea waybill, an inland waterway document, an air waybill, a railway consignment note, a road consignment note, or a multimodal transport document) which the buyer may require to take the goods;
Copies of the packing list identifying contents of each package;
Insurance Certificate;
Manufacturer’s or Supplier’s Valid Warranty Certificate;
Inspection Certificate issued by the Nominated Inspection Agency (if any), and the Supplier’s Factory Inspection Report;
Certificate of Origin.
The above documents would be required even if the equipment has already been imported and is available with the supplier ex-stock
Number of GC Clause 31
Following is the guidance for Dispute Resolution
Notwithstanding any reference to the arbitration herein, the parties shall continue to perform their respective obligations under the Contract.
Rules of procedure for arbitration proceedings:
Any dispute between the Authority and a Bidder shall be referred to arbitration under the laws of Pakistan including Arbitration Act 1940.
Place of Arbitration and Award:
The arbitration shall be conducted in English language and place shall be Islamabad. The award shall be final and binding.
Date: [insert date (as day, month and year)]
Bid No.:P121459
To: SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
We, the undersigned, declare that:
We understand that, according to your conditions, Bids must be supported by a Bid Securing Declaration.
We accept that we will be blacklisted and henceforth cross debarred for participating in respective category of public procurement proceedings for a period of (not more than) six months, if fail to abide with a bid securing declaration, however without indulging in corrupt and fraudulent practices, if we are in breach of our obligation(s) under the Bid conditions, because we:
We understand this Bid Securing Declaration shall expire if we are not the successful
Bidder, upon the earlier of (i) our receipt of your notification to us of the name of the successful Bidder; or (ii) twenty-eight (28) days after the expiration of our Bid.
THIS AGREEMENT made the _____ day of __________ 20_____ between SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
(hereinafter called “the Procuring Agency”) of the one part and [name of Bidder] of [city and country of Bidder] (hereinafter called “the Bidder”) of the other part:
WHEREAS the Procuring Agency invited Bids for provision of goods, viz., REPLACEMENT OF CARDS OF TELEPHONE EXCHANGE AT SBP BSC (BANK) RAWALPINDI (P121459) and has accepted a Bids by the Bidder for the provision of Goods in the sum of [contract price in words and figures] (hereinafter called “the Contract Price”).
NOW THIS CONTRACT WITNESSETH AS FOLLOWS:
1. In this Contract words and expressions shall have the same meanings as are respectively assigned to them in the Conditions of Contract referred to.
2. The following documents shall be deemed to form and be read and construed as part of this Contract, In the event of any ambiguity or conflict between the Contract Documents listed below, the order of precedence shall be the order in which the Contract Documents are listed below:-
3. In consideration of the payments to be made by the Procuring Agency to the Bidder as hereinafter mentioned, the Bidder hereby covenants with the Procuring Agency to provide the Goods related services and to remedy defects therein in conformity in all respects with the provisions of the Contract.
4. The Procuring Agency hereby covenants to pay the Bidder in consideration of the provision of Goods and the remedying of defects therein, the Contract Price or such other sum as may become payable under the provisions of the contract at the times and in the manner prescribed by the contract.
IN WITNESS whereof the parties hereto have caused this Contract to be executed in accordance with their respective laws the day and year first above written.
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Procuring Agency:
………………………………………………
Signed, sealed, delivered by __________________the ________________ (for the Procuring Agency)
Witness to the signatures of the Bidder: …………………………………………………
Contract Number: Contract Value: Contract Title:
Dated:
[Name of Supplier] hereby declares that it has not obtained or induced the procurement of any contract, right, interest, privilege or other obligation or benefit from Government of Pakistan or any administrative subdivision or agency thereof or any other entity owned or controlled by it (GoP) through any corrupt business practice.
Without limiting the generality of the foregoing [Name of Supplier] represents and warrants that it has fully declared the brokerage, commission, fee etc. paid or payable to anyone and not given or agreed to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any natural or juridical person, including its affiliate, agent, associate, broker, consultant, director, promoter, shareholder, sponsor or subsidiary, any commission, gratification, bribe, finder's fee or kickback, whether described as consultations fee or otherwise, with the object of obtaining or inducing the procurement of a contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP, except that which has been expressly declared pursuant hereto.
[Name of Supplier] certifies that it has made and will make full disclosure of all agreements and arrangements with all persons in respect of or related to the transaction with GoP and has not taken any action or will not take any action to circumvent the above declaration, representative or warranty.
[Name of Supplier] accepts full responsibility and strict liability for making and false declaration, not making full disclosure, misrepresenting fact or taking any action likely to defeat the purpose of this declaration, representation and warranty. It agrees that any contract, right interest, privilege or other obligation or benefit obtained or procured as aforesaid shall, without prejudice to any other right and remedies available to GoP under any law, contract or other instrument, be voidable at the option of GoP.
Notwithstanding any rights and remedies exercised by GoP in this regard, [Name of Supplier] agrees to indemnify GoP for any loss or damage incurred by it on account of its corrupt business practices and further pay compensation to GoP in an amount equivalent to ten time the sum of any commission, gratification, bribe, finder's fee or kickback given by [Name of Supplier] as aforesaid for the purpose of obtaining or inducing the procurement of any contract, right, interest, privilege or other obligation or benefit in whatsoever form from GoP.
To: SBP Banking Services Corporation (SBP Banking Services Corporation (BSC)), Assistant Chief Manager The Mall, Rawalpindi, Rawalpindi (District), Rawalpindi Division (Division), Punjab (Province).
WHEREAS [name of Bidder] (hereinafter called “the Bidder”) has undertaken, in pursuance of Contract No. [reference number of the contract] dated [insert date] for provision of Goods(hereinafter called “the Contract”).
AND WHEREAS it has been stipulated by you in the said Contract that the Bidder shall furnish you with a Bank Guarantee by a reputable bank for the sum specified therein as security for compliance with the Bidder’s performance obligations in accordance with the Contract.
AND WHEREAS we have agreed to give the Bidders guarantee:
THEREFORE, WE hereby affirm that we are Guarantors and responsible to you, on behalf of the Bidder, up to a total of [amount of the guarantee in words and figures], and we undertake to pay you, upon your first written demand declaring the Bidder to be in default under the Contract and without cavil or argument, any sum or sums within the limits of [amount of guarantee] as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein.
This guarantee is valid until the: [insert date]
Signature and seal of the Guarantors
_____________________________________________________________________
[name of bank or financial institution]
_____________________________________________________________________
[address]
_____________________________________________________________________
[date}